Insureon

203 N. LaSalle, 20th Floor, 60601, Chicago, US
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4.50
Based on 881 Reviews

5

84.34%

4

4.43%

3

2.72%

2

2.27%

1

6.24%
About Insureon

Insureon is an independent marketplace for online delivery of small business insurance. Headquartered in Chicago, Insureon is the largest digital agency for small and medium-sized businesses, offering policies from the nation’s top carriers, including Acuity, Chubb, The Hartford, Hiscox, Liberty Mutual, and Travelers. Insureon’s digital platform allows small-business owners to compare insurance quotes and buy coverage online. The company is licensed in 50 states and specializes in numerous industries, from IT professionals to restaurants, with more than 1 million policies written. Insureon is a division of Specialty Program Group and Hub International Ltd., ranked 5th among the world's largest insurance brokers with more than 15,000 employees in over 530 offices across North America, offering risk management, insurance, employee benefits, retirement, and wealth management products and services.

Contact Info

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Maru Cardona
United States | 22 April 2024

Outstanding !! Jason was excellent. he was knowledgeable and advised me all the way until we got the policies in place. I am very thankful to have found him, very responsive.

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Stephen Horn
United States | 21 April 2024

Did everything over the internet and all went well.

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Daniela Pardo
United States | 20 April 2024

Good Customer service and friendly service!

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Susan Brown
United States | 20 April 2024

Our Insureon Representative has been stellar in her assistance to us over many years. She looks out for the best interests of our small business, ensuring we get the best coverage for our specific needs and is very responsive when we do have questions about coverage that must satisfy our customer (the U.S. Government).

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Maxx Union
United States | 19 April 2024

Response to all inquiries in a timely fashion

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C &
United States | 19 April 2024

The quote was considerably cheaper than other quotes and the process was easy with exceptional response time from the agent. His name was Alejandro Ponce and he was very helpful in making sure my policy met the needs of my clients. In a time when customer service is nearly non-existent, it is refreshing to do business with a company that builds their business on a foundation of great customer service. Thank you Alejandro!

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Peterson Cunha
United States | 17 April 2024

Very bad,supposed to add 2 car in the insurance, they did the premium with out the cars and told me after payments that the rate was no include with the cars,very disappointing and also didn't gave me full refund for cancel.However at the beginning i ask quote with the cars.

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Melynda Fenn
United States | 17 April 2024

I think that even asking "what went wrong this time" is indicative you are aware of the issues. Horrible customer service. Difficulty in getting any responses from representatives. Unable to get assistance even in the cases of adding services and policies. Constantly getting referred to another representative and don't get return calls or email responses.

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James Gilbert
United States | 16 April 2024

Quick response from agent

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Larri Stell
United States | 16 April 2024

Needed E&O insurance. Great experience with Denise who assisted me in finding the right insurance I needed. Great price.

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Jose Espitia
United States | 15 April 2024

Good Good Good

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M. Cheryl
United States | 14 April 2024

I have to call every year to get the new certificate of insurance declaration page for my policy for the current year. Why don’t you just send it with the renewal bill like the car insurance companies do. It would make more sense and I wouldn’t have to waste my time trying to get the right person on the phone each year. Brilliant idea!

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Madhu Chanani
United States | 14 April 2024

Patricia very helpful, efficient and get work done.

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Carolina Miranda
United States | 13 April 2024

David from Insureon is simply outstanding! His expertise and dedication to finding the perfect insurance solution for my business were remarkable. From the moment we connected, David exhibited a level of professionalism and knowledge that immediately instilled confidence. He took the time to understand my business's unique needs and provided tailored recommendations that exceeded my expectations. David's proactive approach and clear communication made the entire process seamless and stress-free. Thanks to David's efforts, I now have peace of mind knowing that my business is protected by a comprehensive insurance policy. I cannot recommend David and Insureon highly enough for their exceptional service and commitment to their clients' success!

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No
United States | 13 April 2024

You won’t stop emailing me

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David Dunham
United States | 13 April 2024

Super easy to get the right coverage and the right price. Denise was ultra helpful and made my insurance choice simple.

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Pamela Leland
United States | 12 April 2024

Throughout my relationship, employees were helpful and responsive. Great service! And very helpful products.

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Ravi Chakka
United States | 11 April 2024

good service - Holly was quick to get back with details and suggested better option for coverage

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Elizabeth
United States | 10 April 2024

There were many hidden fees that I was not aware off. $100 SERVICE FEE- $10 CONVENIENCE FEES & 229.91 INTEREST FEE. I only signed a document agreeing to coverage The docusign that I signed did not show a service fee or an interest fee. When I asked the original representative that I was working with if I could pay in full, they told me there would be no difference in pricing. I did not sign an agreement to finance this policy, yet some how I have to pay an interest fee. I have no copy of said financing agreement. I WILL NOT BE RENEWING THIS POLICY.

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Khalid Parvez
United States | 09 April 2024

excellent service

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