The website is above average, but if you have questions, the service staff is very knowledgeable of the products and can guide you to the correct size. The pictures of the shoes are spot on - I do wish that more of the shoes had close ups to really get the details. Pricing is better that in here in the U.S. There were no problems with shipping or with customs. I had a great experience and will shop again with them.

The website is user-friendly and I was able to link with my PayPal account to complete the transaction. The goods arrived very quickly and I am happy with the quality of the goods and overall service.

The transaction was done very efficiently . Thank you

I was a little nervous in buying shoes on-line. Concerns about getting the correct size, quality, shipping etc. I was told by a local retailer that the shoes I was looking at were likely to be 'fake' or 'seconds'; so I called the maufacturer and they vouched for pediwear and I called pediwear and they helped with the size (I also tried the shoes on in a local store). Overall I was really pleased with the result - a great pair of shoes at a much more reasonable price and a few little extras free (shoe care kit and a tie). The only slight question I had was around shipping one of the 'free' products. I had the opportunity to get a free set of shoe trees but the shipping was 12£ - I chose not to accept this gift. I would certainly buy again.

Excellent product range and quick, personal service.

Very nice pair of Alfred Sargent shoes, good price and fantastic customer service.

Return conditions

Took two and a half weeks to get shoes delivered to Sydney. Cedar wood trees were included for free as they ran out of plastic ones, and discounts given for 2nd and later orders. Would recommend as best option outside sale season.

I purchased a Tilley hat for my husband, it was too large so I had to return it, there was a small problem with delivery of the replacement but it was very soon rectified and they were clearly quite concerned about it and followed up that every thing was ok. Excellent service, I would definately buy again and recommend this company.

First pair of walking shoes too large exchanged with out any problems very quick turn round, need to add a + to the 5 stars.

As above,delivery was delayed through no fault of Pediwear,but was kept informed throughout.

Took advantage of Alfred Sargent free shoe tree offer, ordered 6 pairs over a couple of weeks, all arrived within 4 working days. Mike Small and his team are a pleasure to deal with, and sure to purchase more pairs down the track.

Super fast delivery to New Zealand! They warned 10-12 working days and shoes arrived in 4 working days. Great service, highly recommend.

My shoes arrived on time in perfect condition, which is what I have come to expect. And the enclosed handwritten note added a nice personal touch to an online store! Many thanks from a very satisfied customer. Ger Whyte

I expected shipping in about two or three weeks but I received my items in less than a week! The only downside is that there was a lot of packaging used in shipping the product; about 3-4 layers of cardboard. I like to think I care for the environment, so using a little bit less packaging next time would be nice. Overall, a pleasant experience.

Would not hesitate to recommend Loakes shoes to anyone. Beautiful shoes , going to order more today.

Highly recomended.

The quality of the service was excedeed, all items arrived perfecly without missing a single detail. Their additional promotional programs are also very interesting and their customer service was top notch. Will definetely buy again

Good selection of classic shoes. Prices are also good compares to other shops. Service is fast, reliable and trustworthy

Replies were prompt to my email questions and my order was processed quickly and arrived as expected. Over-all, I was quite impressed. I do hope that you resolve your issues with Paraboot so that you can again stock their shoes. There is no one else on the Internet who sells Paraboot and ships internationally.