I have purchased a series 2 mattress. experienced has been good so far. Was able to get the mattress at a discounted price due to their spring break sale. I am currently having lower back pain/stiffness. I will update once I have used it for some time

Shopping was easy. They even called me to answer a question. Email response was fast too.

Absolute top notch customer service. Well taken care of, and provided an amazing product.

This should be your first and only STOP if you're in the market for a new mattress! Dr. Rick-THE BEDUCATER, is extremely knowledgeable and helpful! His mattress quality is second-to-none. We have been sleeping on our Fibro-Pedic for the past 12+ years and decided to upgrade to the Back Science 2 Series Model. My husband and I are exceptionally satisfied with our experience and the mattress. We highly recommend Ultrabed and will purchase here again when it is time! The ONLY place to even consider getting a mattress!!! Jeff and Jenny, Plymouth, Indiana.

Dr. Rick was so incredibly helpful during our mattress search. We tried out several brands at several stores until we luckily found our way to Ultrabed Mattress Store and met Dr. Rick. He helped us choose the Series 2 Back Science mattress and it has been the best decision ever! We couldn't be happier, and have recommended this to all of our friends

Customer service was quick, polite and very helpful. I love being able to call with a question and go right to a knowledgeable invidviual. Website was very easy to use and informative and I got an additional 10% as a first time buyer which when buying something like this with a sticker price is a good chunk of savings

How to do financing make easy on the web page. Easy to read and qiuck to checkout

What a pleasant experience, trying out and buying a bed. Lets start with the place itself, HUGE. Their inventory is immense. Salesperson, Luna, totally knowledgeable, pleasant, and not PUSHY!! Was so patient. And finally Dr. Rick, a true gentleman. Bent over backwards to insure we were happy with whatever we decided on. Didn't upsell. Only interested in insuring we bought the best mattress for our body and sleep types. Measured our alignment with each individual mattress. Spent hours with us, helping to design something that worked with our individual needs. Finally the price, incredibly fair. Included pillows, and mattress covers. We also bought a split king adjustable bed frame for a great deal. All in all, a 5 star experience. I'd recommend this place to anyone, including my mother! Show less

I want to thank the staff at Ultrabed for helping with the difficult task of finding the perfect bed. We shopped for beds for about a month going from one store to another only to return to Ultrabed and purchasing the back science bed. The staff were patient and also there to give us guidance with no pressure to buy. We are sleeping well and no longer arising with morning back pain. We thank you.

My husband and I have been having back problems/ constant pain, so we wanted to look for a new mattress at a location with several different options. The people at this location were the absolute best! They took time (hours) to go through every option with us and they really got to know us and what we needed. No rush, no pressure, just friendly, helpful and informative people. We were impressed by the variety of options offered and how knowledgeable everyone was!

Delivery crew did a fantastic job taking matress to the 2nd level and getting the old one. Haven't used this mattress much but it's sturdy and comfortable. My back feels better after using it.

Great mattress. Its comfortable, and no back pain in the morning! The other nice feature of this mattress is the warranty. They will come to your home and readjust or add more foam for better comfort. You can't beat that. So glad we bought the Back Science Mattress.

Walking into store, greeted by sales person who quickly explained the inventory. Then, left us alone. BUT!!! PAID ATTENTION when we were ready for Q/A. Listening to salesperson who is EDUCATED WITH PRODUCT. Felt "lucky" to have a chiropractor EXPLAIN PHYSICAL BENEFITS which helped pick THE RIGHT PRODUCT For our unique back problems

After my first night on my Back Science mattress I realized it was a bit too firm for me. They came to my house the very next day and switched out inner layers of the mattress. Now its perfect for me.

I have had Tempurpedics for 25+ years and this mattress from Back Science blows them away. They use all the best materials available. I am a Back Science customer forever and have not stopped bragging on how they make a far superior product. Their adjustable bases are best I have ever owned.

Rick made the entire experience start to finish not only easy but enjoyable. He brings a lot of expertise around backs to process and helpful and accommodating. Couldn’t recommend this store more highly!

To start off, the past year Ive gone through 4 mattresses and 4 separate 100 night trials and all were sent back after giving me and my partner back pain. I nearly gave up the search and almost went with a basic firm mattress but came across a YouTube video of Back Science. The explanation of the construction and how it worked made sense to me so I gave them a call and ended up speaking with Rick. He was the most helpful and knowledgeable person I've spoked to since starting my search and made it very easy to want to try it out considering the severe back pain I was having, so we drove about 2 hours each way to try it out and it was completely worth it.

Very comfortable mattress. My lower back does not hurt

I don’t even know where to start… Rick and his team are exceptional in all ways! I came into Ultrabed looking for a mattress after stopping by sit n sleep, I was warmly greeted at the door and noticed how elegant and clean the mattress store looked and instantly felt like i had found the right place. Before coming in i was soooooo confused at all the different types of mattress there were until the sales rep Miguel explained the differences and showed me multiple different options. after about 20 minutes of trying different things out, the sales rep took me over to a mattress called the serene which I ended up loving and purchasing. Fast forward about 3 weeks, i called into Ultrabed because my partner felt that the mattress was a little to soft(I still liked it however) and i was told that i was well within my 4month sleep trial so i could come back in and trade it out with something else. I was super grateful knowing that they really cared enough to let me make the change so quick but in this whole process i received a call from the owner Rick and he told me that he had some ideas to make the mattress feel great for both me and my partner. He recommended that i try out his Back Science mattress and i ended up going with that because i learned that he was a Dr of chiropractic so i trusted his experience. He told me that he could adjust the layering of the mattress to both keep the feel of the original mattress on the surface while providing more support for my partner. I was super excited and when we received the mattress i was shocked. Yes it felt firmer than the original but the comfort literally stayed the same. My partner absolutely loves it and has been sleeping great ever since the adjustment. I couldn’t believe how great the mattress felt on the FIRST NIGHT! Long story short, i have never been to a better mattress store in my life and i am truly grateful for the service I received. I understand now why the back science mattress has the rating it does! Thanks to the staff and owner at Ultrabed.

We recently purchased the Back Science mattress and we couldn’t be happier with our choice. The bed itself is truly impressive, offering a customizable comfort layer that allowed us to tailor the feel to our exact preferences. It’s both supportive and incredibly comfortable, providing the perfect balance for a good night’s sleep. Plus, it’s fully compatible with adjustable bed frames, which was a feature we were getting. Speaking of the adjustable bed frame, it’s another highlight of our purchase. The remote is extremely easy to use, making it simple to adjust the bed to our preferred position. The lumbar support is a game-changer for anyone who experiences back pain, and the massage feature adds a touch of luxury that makes bedtime even more relaxing. There is also a usb charger on each side. It didn’t work at first so my husband emailed Ultrabed and they responded right away! They told him what to check and it worked just fine! What really stood out to us was the customer service. The team at Ultrabed was fantastic—easygoing, patient, and accommodating throughout the entire process. They provided clear, instructional guidance without any pressure to make a purchase, which made the experience enjoyable and stress-free. Overall, we’re beyond satisfied with our new bed and the service we received from Dr. Rick and his staff. Highly recommend!