Steve was a tremendous help and very knowledgeable about the products of this company. Recommend 5 stars l

I've used them for my ink recently I had an issue with a couple of chips not being read by my printer and they are sending me replacement ink with no problem several months after the purchase. Patrick who I spoke to from the company was very helpful. Overall they seem to have good integrity and be reasonable overall I'm happy with their products. I saved quite a bit of money.

Corrects my address right away Wonderful service . 5 stars service

steve was very considerate, undertanding and helpful in resolving the issues i had with my order

Sam was very helpful via the chat to get me a discount and free shipping with my large order! Thank you so much. Coreen

Great service. Helpful.

Great products! Low prices! I wish we had a paper flier to order from though. Do you buy any old cartridges? This place is great! Ships fast. I’ve bought from here before…very pleased!

Thank you Patrick for great services

very good experience

Great Service Steve. I got my order on time and the quality of the cartridges is good. I am happy with 499inks.

The person at customer service was very polite and helpful.

Patrick has been Johnny on the spot and has been my constant go to. He has provided me with personal service that has always left me satisfied. Delivery is always quick. Overall I am very pleased with the service.

Steve responded immediately to my questions.

Patrick was extremely helpful and encouraging. He is a great employee We did not give up until we got it to work

I am absolutely over the moon with my experience with 499ink.com. It was extremely easy working with Patrick on the phone. He was able to get my order taken care of quickly without any problems. The individual who took care of the final particulars for the purchase was excellent as well. I was told that I would receive my order either Tuesday or Wednesday of next week. It shipped out on the 14th and it arrived today the 16th. That was truly amazing. The toner cartridges are an exact match to the OEM cartridge and it works beautifully. This was the best experience I have had with a company that isn't brick and mortar. I highly recommend them for your ink and toner needs. Ten thumbs up.

I would like to give a 5-star review to Steve, as he helped me apply the coupon to my purchase. The reason I am leaving a 4-star review is because the website did not let me apply the BTS22 coupon to my purchase.

Vendor states that complete order was replaced earlier. This means that I had a second set of three cartridges that were also bad...six out of six. This proves my point about 499 inks quality control. I note there was no mention of the smeared ink on cartridges and cartridge boxes or the leaking ink from the printheads. I disagree with their claimed time frame and still contend that six out of six bad cartridges is more than coincidence but is a result of little or no quality control.

David was excellent, answered all my queries.

David was excellent, answered all my queries.

I have always been pleased with the prices, quality, and quick delivery of the cartridges I receive. When my printer recently died, I wanted to replace it with another Canon printer that used the same ink cartridges. When I mentioned this to David Smith, he immediately sent me a list of all the Canon printers that use the same cartridges. I was unable to find one of those. However, I made sure to find a Canon printer that uses cartridges that 499ink carries, and they happen to cost the same as the other ones. I contacted David to ask if I could exchange the old, unopened cartridges for the new ones. He asked how many I had of each color, then said I could return them for a store credit (minus a restocking fee, which is reasonable). He sent me the information needed to do so. I am extremely pleased with how this was handled. David certainly went above and beyond to make me feel like a valued customer. I have told friends about 499ink. Some have tried it and are very happy with the money they saved and the quality of the compatible inks.