Staff are very responsive and reasonable (particularly David Smith, with whom I interacted). Prices are really, really good.

I received 3 cartridges that didn’t work. I made another order and it worked. I contacted David who sent me directions for something that had nothing to do with my problem. Because one of their cartridges worked it was not an issue with my printer. Won’t be ordering from them again

I love this company. They very reasonable prices and from time to time give an even bigger discount. They are very courteous as well. Wonderful customer service

Patrick was very helpful helping me fine a replacement cartridge for my older copier

Used remanufactered cartridges ordered from this company on my Epson workforce pro. Replaced my black cartridge. Shows full but prints nothing. Several emails later doing everything asked and sending pictures of the printing as requested an all I get is they will escalate it to proper dept. so now my printer is useless till they replace defective cartridge and no word on if or when they will do that.so much for 100% satisfaction!

Excellent service. I was dealt by David Smith and I appreciate his assistance in getting better combo offers than I was about to buy. Thank you David.

They offer a 1 year warranty on their product. They don't stand by their warranty. Do not buy yheir ink.

Needed more cartridges but sale date had passed . 499inks still gave us the discount due to us being a loyal and prior customer. Great service, great company, great emplyeee associate.

This company consistently goes above and beyond to help their customers as well as provide ink cartridges at the lowest prices possible. It's been a blessing to work with them for years.

Sam was able to help get my ink cartridge to work. He was fast and very understanding.

I had ordered new ink cartridges but when I received the confirmation email, I was not sure I had ordered the correct ones for my particular printer since only the brand (not the specific type of printer) was listed. I contacted the company via Live Chat and David Smith responded immediately. He was very helpful and assured me that I had ordered the correct cartridges. I have ordered my ink supplies from 499inks.com for years now and could not be more pleased with both the products and service. I recommend them to all my friends.

I had an order that was unavailable. David took the time to help me order different ink, which satisfied my client. I appreciated his excellent customer service. I will use this site again

Just wanted to add my 2 cents for a company I've ordered from for several years: Whether one has legacy printing equipment or the newest printers on the market 499 Inks has an ink/toner solution to fit your needs. They're friendly and knowledgeable sales team can assist you in selecting the right options. Price point to performance ratio they have the goods—OEM or after market! I'm satisfied! Cheers, Fred

David Smith was excellent. Solved my problem within 24 hrs. THANKS

We had a problem on the first order that had to do with our printer but 499 inks gave us a credit. Impressively, they have reached out to let us know they have the product in that we need so we are making that purchase. Patrick has been very helpful all along. It has been a good experience so far.

499inks is Great. Steve is very helpful. The ink cartridges work like OEM and the delivery is quick. Most of all, I like the personal service in the chat.

Very helpful and kind.

I like the service and how I was made good on some bad ink cartridges...with no problems...I highly recommend this company and it works....

Within the last few days I ordered product from them. Without going into the sordid details (sarcasm). There was a hiccup in getting my account details straightened out and getting shipping details. All was fixed by their excellent customer service on 04/08/2021. Take a bow Sam!

Fantastic service and company is great for many years Mrs B