Glasses Outlet

3 brighouse park gait, EH4 6QT, edinburgh, GB
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5.00
Based on 145 Reviews

5

95.86%

4

2.76%

3

0.00%

2

0.69%

1

0.69%
About Glasses Outlet

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Rezwan
United Kingdom | 20 April 2025

I received amazing service from Glasses Outlet. Ordered, sent my old glasses for reglazing, and received back all within 7 days. On top of that they adjusted my glasses so now they feel brand new. Communication was excellent! Was able to WhatsApp and received a response literally within a minute by Allan. I will definitely be using them again soon and will recommend to anyone.

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Jonathan Guest
Switzerland | 19 April 2025

Amazing service. Great communication. Would highly recommend.

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L Jones
United Kingdom | 10 April 2025

First time getting my favourite and discontinued frames reglazed, arrived back to me this morning after waiting less than a week, and I am very pleased with my glasses. Superb service, great price and Allan was very helpful when I phoned to check over a few things before I went ahead with the whole process. I will be reglazing a pair of sunglasses in a week or so... Highly recommended šŸ‘

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Charlotte Abraham
United Kingdom | 06 April 2025

I was unsure of what exactly I needed to order as my opticians refused to tell me my pupil distance for my prescription. I contacted the company explaining my confusion. Allan got back to me and helped me figure out exactly what I needed and what my PD would be. I then sent my glasses off to and received them back, completed, incredibly quicky. I was nervous that my PD wouldn't be entirely correct as I had measured at home but they used the information I gave them and the glasses turned out perfectly. Very happy and will definitely be using this company again for any future glasses I need sorting.

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martin longstaff
United Kingdom | 04 April 2025

I've just received my glasses after having new vari focal lenses inserted. They have a good line of vision and are very clear. I found the ordering very good online although I nearly made the mistake of ordering coloured lenses rather than polarised. Allan at Glasses Outlet (GO) asked me to confirm this and so rectified my error. Sometimes the wording is confusing in the description of lenses and the various types. (Note to self to research wording more) GO kept me up to date in how the order was going although I had to ask whether my glasses had arrived as I was slightly on edge ordering on-line. These glasses have come in at under half price than the high street so don't get that ripped off feeling. I'll definitely use GO again. Cheers.

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Jussi Huttunen
United Kingdom | 25 March 2025

Very good quality and service!

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Gareth Kentfield
United Kingdom | 23 March 2025

Sent in my glasses for a lens replacement for updated prescription. When they were sent back, the arms had been bent outwards, to the point they are now falling off my face. When tried to contact them about this they became argumentative. Very unprofessional. **UPDATE** in reply to latest reply from the shop. The glasses did not require "adjustment" before you got your hands on them. And I requested a charge back as your customer service was not helpful and became argumentative with me on WhatsApp.

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Sallie Booth
United Kingdom | 02 March 2025

Amazing! Although this is my second review. Where is my first one? A perfect service from beginning to end. Will definitely use again and recommend to anyone. Thank you.

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Rachel Doughty
United Kingdom | 01 March 2025

Glasses outlet provide exceptional service and I am delighted with the quality of my new lenses. They were ready very quickly and the team bent over backwards to resolve my query at purchase. Highly recommended.

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Debbie
United Kingdom | 27 February 2025

Great communication from Allan. Explained everything clearly with prompt responses.

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Eva Huttunen
United Kingdom | 25 February 2025

Very happy with the glasses, good and fast service, can highly recommend 😊

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Jo
United Kingdom | 18 February 2025

I was nervous to have prescription lenses put in my Tiffany sunglasses but took the plunge …. I received the glasses today and they are absolutely perfect. I am utterly delighted with them. Beautiful job. Great communication throughout. Can’t recommend these guys enough. Thank you so much

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laura S
United Kingdom | 14 February 2025

My hubby wanted his very expensive Ralph Lauren Glass's (not sunglasses) to be used again - his eyes had altered slightly - BUT - & here comes the but - on the High Street a private optician said they couldn't use the R Laurens & would cost about £600 for new lenses & new frames - absolute madness - So he went to Specsavers - & they quoted about £450 - absolute madness again - they were v reluctant to use the R Laurens or any old frames - even if they were impeccable - in case the frames broke - its a optician SCAM - they say that so U only buy THEIR FRAMES - so I did a bit of Googling & saw very good reviews for Glasses Outlet - well folks do not be afraid of ordering lenses in frames EVER AGAIN- they promptly answered the phone straight away for some enquiries my hubby wanted - & sent off the R Laurens in a small box tracked of course - paid a very very low amount compared to the Scam opticians on the H S - v / focals was about £110/120 - so way lower - sent & received back in 7 day's - & Glasses returned in perfect condition with perfect lenses - 1000% recommended - 1st class service - ( p.s it begs to ask - if this brilliant company can DO IT - then why not high street opticians)! - because they only wanna make themselves richer & & U POORER....

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Andrea Bugg
United Kingdom | 14 February 2025

Absolutely brilliant service. Back within just over a week. Very pleased with the glasses. Will definitely use again and happy to recommend

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Glenn
United Kingdom | 06 February 2025

Easy to use service. Very pleased with the results, especially as they have saved me a lot of money by not having to replace frames I was happy with.

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Mrs Davies
United Kingdom | 02 February 2025

Absolutely thrilled with my new varifocal specs. Great service.

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Richard Brown
United Kingdom | 25 January 2025

Second time I have used GO, and again, the service was first rate and the quality of the reglaze superb. Questions / queries were answered promptly, and overall a painless experience. Wouldn't hesitate to recommend this company.

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Mr Millington
United Kingdom | 24 January 2025

Excellent service. Had glasses reglazed at very reasonable cost. Received glasses back one week after sending😊

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Ben West
United Kingdom | 28 December 2024

I wanted to try prescription inserts for my cycling glasses and this gave an easy and cost effective way to do it. Service was great throughout from advice before, through to checking details and delivery. The end product was good quality and I’d happily recommend and use them again.

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Chris Holmes
United Kingdom | 22 December 2024

Ordered reglazing and glasses turned up in good time. Good company to deal with, very helpful. Easy to contact and speak to a real person!

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