We have not yet set up the hot tub. But thus far the service from the Woodpecker team has been absolutely excellent. From the initial communication with Audrius to subsequent communication with the team the service has been very good. Delivery was earlier than anticipated and the two gentleman who dropped off the hot tub were very professional. We live down a farm track which is not terribly easy to navigate with a trailer but the delivery man couldn’t be more helpful and accommodating. Excellent value for money. A five star service to date.

We bought out wood fired hot tub from Woodpecker in February 2021. Before purchashing they were quick to answer any queries that I had. Production was quick and we love our tub. Recently we had an issue where the jets and lights had stopped working. I contacted the customer service team and they sent someone to fix it within a couple of days! Absolutely fantastic customer service. Would 100% recommend.

Woodpecker Hot Tubs provided an excellent service from start to finish. Andrew is a nice chap to deal with, and nothing was too much trouble. There was a slight delay in shipping, only to be expected in this climate, but this was managed very efficiently by Andrew. The Ofuro Hot Tub was delivered in perfect condition. I would have no reservation in ordering from Woodpecker again. Andrew Walters

Ordered a 2 person Ofuro Hot tub. I would recommend contacting the Woodpecker team before ordering. If you order online do not select the PayPal option. You will be able to pay the full amount on delivery. So we did experience some delays from the original timescales indicated, however it was worth the wait. On delivery the team were polite, helpful and set up the whole system for us. Conclusion: great value for money, good communication, great quality product. Would definitely recommend Woodpecker Tubs.

Despite a delayed delivery of 9 weeks I now have my hot tub elite. Quality seems really good. The guys installed it were friendly. Still to fire it up but I am pleased with it. So worth the wait.

Audrius personally handled the order with courtesy and accuracy and we are really pleased with the hot-tub we purchased. As a glamping site owner with many hot tubs, we chose Woodpecker Hot Tubs for our own personal tub and are very glad we did.

This company is amazing ! We have tried hot tub yesterday for the first time and we are over the moon ! It heats up very quickly ! Jets and air bubbles are very powerfull ..This was by far our best purchase...Coming back from work and have this amazing time in the hot tub relaxing in your own garden is priceless...Hot tub itself is very well made and looks beautiful ..Honestly for this price you can't get better than this .. Delivery team were great as well ..there is no such world as impossible for them ..they did their best to make sure that hot tub safely carried to my back garden .. Guys really big thanks to you all !

Great product very well made very reasonable price easy to assemble and delivery team were excellent

Andrew and his team were excellent. Easy to order on line. Andrew got back to me straight away answering any questions I had. Very fast and efficient delivery. The hot tub looks better than the photographs. I absolutely love it. It heated up alot quicker than I expected it to and maintained the heat for a long time afterwards. I'm so happy with it, and would recommend this company to anyone.

Nice and easy ordering process Hot Tub arrived in the 3 week timescale they promised and the delivery guys were excellent - putting the tub exactly where we wanted it with no moans or groans😁 Hot Tub as ordered and described and, amazingly, only had to pay once it was delivered! Excellent all round. Thank you.

I have bought 3 hot tubs from Woodpecker Productions over the last 3 years, and they work really well, are very easy to use, and the after care service they provide if there are any issues is excellent.

Aldrius and his team were great. Hot tub is fantastic, well built, very reliable. Payment not asked for until after delivery which was trusting. Whole experience was seamless and very happy soaking the nights away..

Great service and easy transaction on purchasing hot tub. Special thank you to delivery guys who went above and beyond. Lovely coming home and relaxing in hot tub.

Great purchase, very happy with it. Amazing service and communication. Highly recommend!

What a great company, great value, great quality, great service, great product. Wouldn’t hesitate to recommend 👍

I have a glamping site called The Secret Garden Glamping, I now have five hot tubs from one pack are installed on my site and the guests absolutely loved them! Amazing company to deal with very fast response to any questions or queries I have. Brilliant communication I would definitely recommend them to anyone! I will definitely be ordering more from these guys in the future as they are the only company I will go to from now on. Thank you so much again for everything so far

So happy with the hottub. Excellent value, excellent product and very helpful delivery. Would highly recommend. If you're looking for a hottub this is the best supplier. J&S

Quality sauna . Delivered on time . Great price . +++++++

We ordered the biggest hot tub they have, takes 2-3 hours to heat up from cold. Or about 30min if using the next day. We recommend woodpecker and will be using them again when we get our next suitable property

Very good experience, was delivered when said at time they said. Cheers woodpecker will be in touch again for a bigger project soon. 👍