Mury Sutherlin
United States | 26 February 2024The price was good, the site and process was easy, I had the peace of mind of a return policy, and I’m happy with the product.
Prudvi
United States | 26 February 2024Great shopping expereince
Dcarr
United States | 25 February 2024love my glasses
Ray Coffey
United States | 24 February 2024Received my new warranty lenses and they are great. The first pair had a flaw and everything was still blurry. The folks at Framesdirect reached out to me and made things right! They quickly made a new pair and sent them to me! They are a responsible and caring company! Thank you for everything!
D S
United States | 23 February 2024Good company will keep returning.
Shawn Boulger
United States | 23 February 2024Easy to work with. Order arrived as expected.
Collin
United States | 23 February 2024Great experience. Made much faster than I expected my glasses to be made. Came flawless and without any errors. My exact prescription with a cleaning cloth and case included for a fair price. Will definitely come back to get glasses again from here!
ElvisFan
United States | 22 February 2024I ordered and received my prescription glasses in record time. The customer service team was awesome. They could actually answer questions unlike other companies. The only negative feedback I have - their status emails regarding my order were incorrect. I won’t ding them for this. I will use their services again!
Matthew Dixon
United States | 22 February 2024Quick order time
BRYANT JACKSON
United States | 22 February 2024Horrible experience!!! Order from this company. They said my product would make it to me within a week. Fast-forward three weeks later have not received my product. Received Email said it’s going to be an another month. No THANK YOU!! Never will i go through this site again 🤬
DC
United States | 21 February 2024Easy to order, great selection, competitive pricing.
Breeze Washington
United States | 21 February 2024Ordered glasses I couldn’t find anywhere else got my order in less than a week.
Kelly
United States | 21 February 2024Love my new shades, they fit perfectly, I received them quick too! Would definitely order again from this store!
Aaron
United States | 21 February 2024Easy shipping, good experience, Great product.
Kevin Kurth
United States | 20 February 2024When I placed my order for Maui Jim sunglasses, I wanted single power and my prescription was for bifocals, they emailed me to confirm I only wanted single power and not what my prescription showed. Thanks for checking! Processing and shipping was fast and my sunglasses are awesome!
Shari Marsden
United States | 19 February 2024Very nice sunglasses. Great service and received the order quickly. Would not hesitate to order from Frames Direct again.
Matthew Scamihorn
United States | 18 February 2024Frames came on time and the prescription was perfect.
Derek Human
United States | 17 February 2024From placing the order, and even the communication of when my Frame would ship Up to the receivable of the frame. The experience was just simply amazing! I ordered Oakley glasses with prescription lenses and when I first looked through them, it was perfect. Cost of the frame and prescription lenses was half the price I would’ve paid to get them made close to my home
Michelle Smith
United States | 17 February 2024I had a great experience with Frames Direct. I have a small face and they had a great selection of styles and sizes. I will buy from m them again. Michelle
Debbie
United States | 16 February 2024The speed at which the money for my glasses left my bank account was the swiftness and accuracy of little ninjas. Once Frames Direct had my money they changed from Ninjas to plain slow t-u-r-t-l-e-s. My glasses will arrive an estimated 3+ weeks after the order date! My glasses were purchased on Feb 8 (1949079-FD). On Feb 9 several pictures were submitted for the PD measurement. Each time I called to make sure the pictures were usable I was told a different story. Either the girl who does the PD was away from her desk, she was at lunch or the CSR was not sure where the girl could be found (CSR’s are wonderful by the way) I called 4 times between Feb 9 and Feb 10. I never did get a confirmation that any of the pictures were usable. Fast forward to Feb 15, 4:28pm, an email was sent from Frames Direct that said my glasses would be ready for shipment in 9-13 days! Obviously one of the picture sent over on Feb 9 was accepted. I do understand that my astigmatism takes an extra step but what happened to Saturday, Sunday, Monday, Tuesday, Wednesday and Thursday??? It takes less time than that for the s-l-o-w-e-s-t turtle to reach the other side of the road!!! Since my “order clock” started at 4:28, Thursday, Feb 15, literally my order sat for over 100 hours! All in all my glasses will arrive more than 3 weeks after the order date! I would like to cancel but it’s unlikely the Ninjas will return my money! Customer Service did there best but the employees who control the process would not communicate and one of them definitely is a slow poke!!!