
Sam Cammack
United States | 19 February 2025Do not trust this company! Customer service is terrible. They could care less if you are satisfied with there product. Called before I ordered and they said these glasses were “in stock.” Paid almost $600 and a few days later received email that it may be a month before they received my glasses in their facility. Called them the lady was rude and dismissive. Told her I would write a bad review and she said go ahead. Here you go.

Lori
United States | 19 February 2025Very fast shipping and was able to find the frames I wanted which was out of stock at most places.

Elizabeth Morgan
United States | 18 February 2025Everything worked perfectly - arrived quickly and look great. Half the cost of the same glasses at optical shop!

Sarah P
United States | 18 February 2025Frames Direct offers reasonable pricing and fast shipping! I especially liked the excellent customer service to assist with my questions prior to receiving the item. I will be ordering from here again.

Steven Howard
United States | 18 February 2025Transparent and fairly easy process. Love my shades.

Josh Bassett
United States | 16 February 2025Fast delivery and great experience

Andrew
United States | 16 February 2025Very fast and good customer support

John M.
United States | 15 February 2025Good customer service. Verified prescription prior to manufacturing.

Shalonda Lee
United States | 15 February 2025My glasses was spot on and the customer service was amazing.

Saul David
United States | 14 February 2025Great frames at a great price! Even cheaper than my insurance

Steve C
United States | 14 February 2025Fast excellent service as always! A++++

Richard
United States | 14 February 2025I wanted a similar Safilo frame to one that was discontinued that I really love; you had a broad range of Safilo frames in stock and I found just what I wanted at a very fair price. Much less than I paid for the first frame from my optician. I had my new frame within 7-10 days from ordering, which was just fine. Thanks

Joswar Acosta
United States | 14 February 2025My reading glasses arrived in perfect condition. The staff communicated very well with my questions and they helped me. I can recommend them to get your glasses. Maybe there are people who have had a bad experience but in my case everything went very well.

LaTonya Binion
United States | 14 February 2025Love my sunnies. Authentic and beautiful! #Gucci

Sharma Krovvidi
India | 13 February 2025They shipped before the date they promise to me.

Elizabeth Brown
United States | 12 February 2025I have only great things to say about the customer service! Mikki S. was in contact with me from the day I ordered my glasses until the day I received them! Even a couple of weeks later, Mikki sent me an email making sure I was happy with my purchase! I will definitely order from Frames Direct again!

Tiffany Jones
United States | 12 February 2025Super fast shipping! The Oakley sunglasses arrived in perfect condition with excellent packaging. I’d buy from Frames Direct again!

Stephan Booth
United States | 10 February 2025Every experience I've had, with. Frames Direct has been very pleasant and easy. The web site is very easy to navigate, and with a variety of choices for frames, and styles. I have purchased five pair so far and the quality is great. The process, shipping is fast. Thank you F.D. for the great service.

KATHLEEN MUNNS
United States | 09 February 2025Fast, efficient, perfect service, perfect price

Kimberly Moreno
United States | 08 February 2025They mailed me a pair of glasses with a broken arm despite claiming to have such an extensive quality assurance process. Even the manner in which it was shipped was ridiculous as there was no concern about insuring the glasses were not bouncing around without being padded in the box. I ordered two pairs of glasses and paid for high index lens. One pair had more than twice the thickness of lens in it that was over the edge of the frame compared to the other pair despite being the same exact frames, same exact prescriptions, and same exact orders for high index lens. So now there is the hassle of returning the glasses to them just so I can hopefully end up with a pair of glasses I paid for that have two working arms and actually have the more expensive and thinner high index lens in both pair in a few weeks? So sad...