Once my GP made the referral through right to choose the process was fairly quick. The assessment was completed online which was great as it can be stressful taking my son to new places. He was able to be out of the room at the beginning of the assessment, meaning he didn't have to listen to what he can't do. The assessor made him feel comfortable so he demonstrated his true lovely self. We got a verbal diagnosis and were warned it may take several weeks before we get any paperwork.

Well informed throughout. Professional and helped us all feel relaxed about the process.

We found you through the right to choose system with the NHS. We waited less than 6 months for the appointment to come through. Very thorough assessment for my daughter's ADHD assessment. We felt really listened to. Thank you.

Every member of the team we had contact with was polite, friendly, kind and professional. The entire process was incredibly smooth, well organised and supportive. We really are very grateful.

Psicon's service as a right to choose provider of ASD and ADHD assessments is excellent and offers a relatively quick alternative to the endless waiting time that CAMHS offers. Communication was excellent throughout the process and we were advised of waiting list times. We were fortunate to get a quick appointment due to personal circumstances and the cancellation of another appointment and the whole process was very efficient.

OMG Everyone needs to know about NHS Right to Choose (Interestingly the Government & NHS don't like to tell people about it) It was my sister who, by chance, spotted info about it) With Psicon our son had his assessment within 4.5 months of initial application. Our wait via CAMHS is predicted to be 3 years minimum!!! By which time it's obvious he would have finished his GCSEs, so what's the pi****g point!!! Psicon were brilliant. Fantastic communication, compared to zero communication from CAMHS!!!! The clinician who assessed our son was super lovely & really put him at ease!! We would 100% recommend Psicon. We are still waiting for the official report to arrive but have no doubt it will arrive in a timely manner.

The staff at the Basingstoke office were very welcoming and accepting. The autism assessment for our 5 year old child took 6 months from start to diagnosis, we are awaiting the detailed report which should be with us within 8 weeks. The assessors we met were professional, thorough and clear. Overall a great experience so far, thank you.

Amazing experience of an ADHD assessment and diagnosis for our 7yr old son The practitioner interacted with him on his level even ticing with him to make him at ease and enjoyed his hyperactive fun games whilst still doing the assessment It was a joy to be heard and understood for him and for our family Highly recommend the process with Psicon Our son has been diagnosed through Psicon for ASD and now ADHD and both processes were flawless face to face and on line All done within a year of referral - thank you Psicon and your amazing kind caring colleagues

We arrived and were greeted at the desk and offered a drink (and biscuits) then shown into the waiting room where there were fidgets toys for patients (/children) to play with while waiting, we were seen promptly and the staff were very accommodating trying to make my son feel comfortable before and during the testing process very kind and patient friendly staff

Friendly doctors and professionals. A quick wait (in comparison to NHS) Child friendly venue for assessments.

diagonises with in 6 months fantastic service

The whole process was quick and thorough. All staff involved were very supportive and knowledgeable.

Psicon are absolutely fantastic super quick highly recommended for ASD ADHD you won't find a better all round service

Very quick and easy to understand. Very helpful staff/team. Kept updated constantly which was nice to be keep in the loop, about what's happening. Very helpful. Highly recommended.

The service we have received so far with my son's autism and ADHD diagnosis has been great. Staff are helpful and friendly and the Doctor we spoke to over Zoom was good. However, my son is 17 so I cannot comment on the experience with a younger child.

From the moment we stepped in to the door at Baisingstoke we were made to feel welcome. Everything was done to try and help my very anxious daughter

The team were amazing, and the venue has a real 'homely' feel to it. My son was very anxious prior to the appointment but soon settled it.

What a phenomenal service! They took great care of my 9 year old boy, he really enjoyed the process, felt comfortable to go away to a different room with them, reception are very friendly and works well to accommodate appointments etc. thorough with there info and even managed to email me an interim letter the same day that i called to request it just meant it was unsigned but thats perfect when its just needed for evidence

Administrative processes are shocking and let down the whole company. Every time I've tried to get in contact I've had wait on average of 30 mins plus, just to speak to a person! Emails were left unanswered and not forwarded to the correct person. The Wait time for the assessment was longer than initially discussed. When finally had the appointment, after we sent further information via email for our clinician. This should've been handelled and another appointment made. After 2 weeks I had to call up, wait 30 mins to speak to someone, and have them send the info to the clinician. I was then told I would be contacted for 2nd appointment. Again no one contacted me and I had to call, wait 30 mins, and ask to have the appointment made with the clinician. Since the first appointment/assessment, now close to 5 weeks has passed. I was told by the clinician the report would be 6 to 8 weeks to recieve, and that I needed to call to get diagnosis letter sent and if I needed the report sooner (as 5 weeks has already passed) for paediatric appointment that is coming, I needed to ask for that. So, I call again, wait over 20 mins to speak to a woman with an attitude regarding the issuing of the report. That it would be 8 to 12 weeks. I was told 6 to 8 by the clinician, unsure why I deserved an attitude, and have been held up for nearly 5 weeks waiting for diagnosis so now have to wait a further 8 to 12 when I have an impending paediatrician appointment? I would not suggest your company for adhd assessment. The waiting time and lack of communication, plus me having to chase up at every stage just to move things forward, the waiting time just to speak to someone, and the attitude from the last staff member was shocking. The clinician was lovely and the only positive part of the experience.

An easy process from start to finish. Great clinician who really listened and made us feel valid for what feels like the first time!