Experience was utterly unacceptable. They claim to accept second hand phones however if there is a mark on the phone they deduct £25 and send a re-offer. I would not recommend them to anyone who wants to recycle.

Ordered the pack on Tuesday received in post by Wednesday had the money in my account Friday evening. Fast trustworthy service. Sarah J

Very easy. Quick payment, would recommend

Had the best price for my phone and the postage gear and payment came though no problem

GoodbyeGadgets give a speedy excellent service, from organizing postage to paying into the bank. Really impressed and wouldn't hesitate to use them again.

Sold my htc one m8 and got a good price. Goodbye gadgets kept there original price and processed payment. However I had to chase for updates and also there was some confusion on payment as I chose PayPal but eventually was paid into my bank account. Not as professional as other rivals but cannot complain as I got my hard earned cash.

This is the first time I used this service because it was giving me more £ for my phone then the website I used before, and because this looked pretty simple and hassle free also, I gave it a go and I'm really happy I did. I found the whole process even simpler which I appreciate a lot because I have a busy schedule. I received timely emails with updates with important information without having to go and login. All good and I certainly recommend this to friends without hesitation.

great price, sent prepaid envelope within a day, money in account within 48 hours, tremendously simple and easy

Recommended company the best

I have never used a company such as GoodBye previously, but I can honestly say your service, speed, and effective communication was an experience in itself. An excellent experience. No money quibbles, instant payment direct to my bank, and full customer support. Many thanks for all your help. Dr John Willmott

Excellent service and kept me informed along the process - full amount of promised money paid into account as promised. Many thanks

Yes I made a mistake , thought my phone was iPhone 5 s , but it was just a 5 , was offered £170, but then when I sent it too you I was offered £65, it was in nearly perfect condition, had been kept in case , it just had a little mark on corner ...... Even the guy in the Vodafone shop remarked on how good condition it was in , so how did it go from £170 to £65, I have asked for phone to be sent back .

They are poor had a email to confirm they had my phone and could continue with payment in my PayPal that day.It was 5 days later still nothing do I sent a email requesting if it wasn't in my account by the end of the day I wanted the phone back and I would be contacting trading standards.Guess what in the space of 30 mins of the email the funds was in my account this place is a joke !!!!!!!!

Goodbyegadgets offered me a lot more than any other recycling company for my iPhone 4S with a cracked screen. Having emailed them with a query about my payment (I think it was my error) they responded within a couple of hours and payment was made. I am happy to recommend the company and would use them again.

This is the first time I have used goodbye gadgets, I looked at reviews and thought why not, it was quick and easy to send my gadget off and after the bank holiday weekend I had a speedy reply and payment. I'll be sure to use them again :)

Everything happened when they said it would, fast brilliant service. Would definitely use this company again :)

offered my less when they received the item claiming the screen was scratched this was not the case as never been out a case I did inspect before I sent the item in Use another company !

Excellent service what more can I say! Will definitely use again and recommend, thank you for a hassle free service.

Website was clear & easy to understand. I registered my phone 5S online on Monday, & received a fantastic quote. I downloaded the postage label and posted (free post) on Tuesday, money was in my account on Friday. Fast and simple service. Very happy. JM

I'm glad that I found out this company, I was very impressed with the service you gave me . It was very fast , efficient and very professional, Customer service is excellent, I will definitely use your service again and recommend you to family and friends Thank You Daria