
Samantha
United Kingdom | 18 November 2022I bought some great wellies, unfortunately they didn't suit my feet comfortably. A year down the track I had given them to my neice, another issue came up. Rockfish were great a gave us a new pair. My neice loves them and says they are really comfortable and keep her dry, she just wishes she had chosen purple after all. Thank you Rockfish for assisting so quickly.

John Wiseman
United Kingdom | 10 November 2022Boots fit great on the calf and are warm and comfortable. Sizing was spot on for a UK 10

Steph Nagar
United Kingdom | 10 November 2022Amazing boots so comfy would definitely recommend product and company- thanks

Ms Sharon
United Kingdom | 09 November 2022Love rockfish products

Mr Quinney
United Kingdom | 09 November 2022Great wellies, they are surprisingly light, have grippy soles ideal for muddy walks and already have a really supportive footbed so there’s no need for expensive aftermarket insoles. Arrived next day delivery at no extra cost.

Dwayne White
United Kingdom | 09 November 2022For the price you pay for these wellingtons you would expect a fantastic product and customer service, both of which were sadly awful. The wellies arrived quickly but the right boot was poorly/incorrectly manufactured which I was very surprised with, the ball part of the boot was mis-shapen to the point where the boot would not stand straight. When I informed Rockfish customer service team I was expecting a 1st class service in getting another pair delivered to me as soon as possible....... but no, I was told that I had to print off my own labels and be around for a courier to collect, which took 24 hours and then a further 24-36 hours for the boots to be delivered back to Rockfish for an inspection...... then and only then could another pair of boots be sent out!!! Because I apparently must be telling lies about an incorrectly manufactured boot!!! At which point I had totally lost faith in this company and decided to have a refund instead of new boots. I received an apology but that's all...... when asked if I wanted to change my mind about the refund I asked for some form of compensation and was offered a free pair of socks!!! Such a shame that my poor experience with this company wasn't worth saving with a decent form of goodwill.

Peter Barrett
United Kingdom | 09 November 2022rockfishwellies.com brilliant Company great website easy to use full of information about the product and easy to order and pay great communications fast shipping and delivery

Lottie Armstrong
United Kingdom | 08 November 2022Edit: second pair of wellingtons lasted only a couple of months, exact same issue. In the bin, went with a totally different brand instead. Great Wellingtons, very comfortable. Unfortunately I experienced a defect, with one boot, after wearing them for two weeks. However I was sent replacement boots reasonably swiftly, after a little mix up with emails. I would certainly recommend the product, and the company.

Susan
United Kingdom | 06 November 2022Excellent service, arrived on time, pleased with boots and delighted with free gift included of wellie socks.

Julie Coultas
United Kingdom | 06 November 2022The wellington description was accurate and ordering was easy. Delivery was prompt and the packaging was robust.

Stephan
United Kingdom | 05 November 2022Poor I got in contact prior to purchase to make sure they were fit for high instep feet. I was assured they are perfect. They are NOT and after I rose a complaint the only recommendation was to try without insole! As I live on a scottish island neither delivery nor sending them back for refund was free! Absolutely disappointed about this kind of customer care! Never again!

Julia Auger
United Kingdom | 03 November 2022I love the ladies neoprene wellies. However, the first pair I bought split bef3 ore the year was out and Rockfish replaced them. The replacement has been worn for about 9 months and these have now split on the back seam. Useless as just coming into winter. I've just been told these won't be replaced because they were a replacement. Comfy wellies but they don't last long!!

Tracie Bishop
United Kingdom | 03 November 2022Great wellies! So comfortable . Hoping they’ll last longer than the usual culprits 😂

Andrew
United Kingdom | 03 November 2022Delivered on time, excellent product at an excellent price very impressed

Natalia
United Kingdom | 02 November 2022This is my second pair of Women's Chelsea Ankle Boots. the first pair I complained about as they used to have a motto "Built to last" within a year the heel had worn down so much that they agreed that shouldn't happen even if I was heavy footed. I have only used them to walk my dog on grass and a bit of pavement. So I was sent a new pair, no complaints there. Now my second pair have split along both of the back seams which now means they are not fit for purpose they are not waterproof and they dig in when worn. I again contacted head office but I was told that there boots only have a One Year Guarantee so that this was out of date as they were replaced in June 2021. I don't happen to wear my boots during the extremely hot summer that we had so they have only had 7 months use at best but they will not do anything about them. £80 is a lot of money to have to spend on a pair of boots that last no time at all and are totally not fit for purpose. So make sure you don't expect too much from the boots or the company. Update: Rockfish have replied asking me to contact them. They have now kindly resolved my issue. So thank you

Customer
United Kingdom | 31 October 2022These boots are amazing, so comfortable and warm, well worth the money.

paul sutcliffe
United Kingdom | 30 October 2022Easy to order,accurate description super fast delivery. Bought a pair of Walkabout boots from Rockfish mainly because they were British made and definitely not from China. Really glad I did, the boots are first class quality very comfortable to wear, look great and are manufactured in Britain.

Jayne Harrison
United Kingdom | 09 October 2022Delivery was as stated and fine.

Jason Tyler
United Kingdom | 06 October 2022Delivered within a couple of days Fantastic boots, really comfortable and well made looking forward to dog walking this autumn / winter

JCW
United Kingdom | 06 October 2022First class support when the delivery slot needed to be rearranged