Frooition

Unit E, Silverend Business Park, DY53TZ, Dudley, GB
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4.50
Based on 132 Reviews

5

81.06%

4

5.30%

3

1.52%

2

0.76%

1

11.36%
About Frooition

Custom eBay design service for shop/store and eBay listings by Frooition.

Contact Info

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John B
United States | 13 June 2022

You have one template to pick from, unless you are willinig to pay an additional $135 for each template. Photos have to be uploaded one at a time, no bulk uploads like on the eBay site. Updating information is a real time consuming chore as the bulk editor returns error after error. I found it easier to list directly on eBay especially since the one and only template looks like it is straight out of the 1990's. Pretty lame site. The tutorials don't match the pages and they have not been updated in 3 years, March 2019. No customer service on weekends or at nights. Much of their support is by way of overly lengthy videos with too much hype and not enough information. The learning curve isn't that high, it's just that there is little information available to match the actual site. Combined with a lack of features and you have a worthless product. If the big guys are supposedly using this, I don't understand why. Since posting this review they have contacted me several times asking that I be more specific. Funny in that they never responded to my request for an eBay Store review as offered. Even after sending Andrew Evans at Frooition all the requested information, no response. Obvious where their priorities are.....

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Luke Bull
United Kingdom | 25 March 2022

We have been with Frooition since 2016, the support is outstanding. Currently Frooition assist us with eBay's storefront, listing templates and created our website. Would happily reccomend and re-use. Well done Frooition!

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MarcBeth Grizzard
United States | 07 February 2022

I just wanted to say thank you for a job well done. I'm impressed with this company. The professional response of answering questions and concerns has eased my mine along the way, and into the future knowing that our money is well spent with the website being started. Also, the ease in this working in bulk is amazing to me. The design is great and the board of investors love it as well. You all are the "Chick-fil-A" in web design. Keep up the good work. I will certainly promote this company and refer others to it. I will be using you again once I get my other Ebay store up and running. Can't wait to see my website first review. Thanks Marc Wantakey.com

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Aaron Kraus
United States | 01 December 2021

Working with Frooition was a great opportunity to improve my store's design and overall appearance. They were kind, helpful, and assertive to make helpful choices to improve the design. I wish they were slightly more open to explaining their design capabilities, but anything I asked to design was easily accommodated. Happy with the results and would highly recommend someone to try their services!

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IPRUS
United States | 19 November 2021

Excellent customer service!

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GameWorkCreate
United States | 15 November 2021

Didn't blow me away, but did what they said they would.

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MCR Medical
United States | 13 October 2021

We are very happy that we made the decision to use Frooition. The design team is very responsive and have done a great job at taking our vision and turning it into reality. Frooition is very user friendly and the customer support team is quick to answer questions and provide solutions.

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Adrian Klingel
New Zealand | 05 October 2021

I hired Frooition to professionalize our eBay store. They came up with excellent branding, both incorporating some ideas that I had and expanding them to really make our motorcycle and ATV parts business shine. We noticed an increase in cart size and repeat customers after our templates were installed, and this is what we were shooting for. I was so happy with both the process and the execution that I hired them to do our Shopify site. They kept the same branding and really delivered on the main page, category pages, product pages, cart, and the mobile site. Every single day there was something new for me to review and approve, and my change requests were accomplished very quickly. They walk you through the whole process, and you're never left wondering what's next. I'm very satisfied with what we have received for our investment.

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Nick Chase
United Kingdom | 29 September 2021

I commissioned Frooition to design the store front and branding of the business. The design team were excellent and listened to my requirements, coming up with a design the really reflected what the business was about. They were very patient with the detail I required and suggested some really good ideas that were incorporated. The templates applied to the listings on eBay really makes the business stand out from the competition and presents a very strong brand. Any issues I’ve had (usually of our own making) were dealt with quickly and easily via their ticketing system. Using the various systems that are provided is easy with some great tutorials available. Overall, value for money and great levels of service, I’d definitely recommend using Frooition.

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Chris Romanias
United States | 25 August 2021

Frooition has designed our storefront to be the foundation of our branding. I can't recommend a product more highly. The team took over from a brief review and moved us to a whole new level. Fast, responsive updates when needed!!! But the best part is the increase in sales that we received. Great Company.

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IAN BRAZIER
United Kingdom | 10 August 2021

Really enjoyed working with Andrew at Frooition on the development of our website to transfer onto Big Commerce platform. Well planned and well executed.

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Richtonemusic
United Kingdom | 22 July 2021

Cost effective and quick design process for Big Commerce Store. We have quite a large product catalogue with some unique product page/option requirements for selling unique products. Frooition were able to successfully modify the Big Commerce template to handle this requirement. Quick response to tickets, and updates on design previews. I'd have no problem recommending to others.

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Grodeck's
United States | 22 July 2021

Seamless integration. The template looks phenomenal. Sales volume instantly spiked upwards. Customer support is quick and on point. Five Star Rating. Frooition is a well-oiled machine...

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Gary Townley
United Kingdom | 20 July 2021

Original review was 1 star however updates and help has allowed me to up this to 5 stars as the company did make the effort nd sort the issues I was having.

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Nick Tafe
United Kingdom | 24 June 2021

We have found Frooition to be quick with responding to any queries and resolving any issues we have come across. The design templates give our Ebay listings a more professional and user-friendly aesthetic. Overall we are very satisfied with the service levels we have received.

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Sam
United Kingdom | 09 June 2021

Have been working with this company now for over 3 years and cannot recommend enough. They have helped with numerous queries and have worked wonders on our eBay store. Thank you, Sam - Freshskin Beauty LTD

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Mark Wilkins
France | 19 February 2021

A horrible predatory company. Only interested in money.In twenty years of business one of the worst companies I have dealt with. I am on the E bay U.K. sellers council and am taking the activity of this company up with them-I think it is terrible that E bay endorse such an awful company with such a disregard for their customers. I couldn’t get nowhere with a complaint. The sole director won’t communicate with you despite me asking. I can only assume that the good reviews on here are from people who have not used them over a period of time.Read the bad reviews because I think they represent the experience you will receive over a period of time much more accurately. The e bay listing tool is shockingly bad. I had then deactivate it a soon as it was activated and went back to using the e bay tool. My honest advice would be to steer clear. You can get better work done much, much cheaper elsewhere. Just because they are more expensive doesn’t mean you are going to get a better product or service.

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Christian Brooker
United Kingdom | 26 January 2021

We've recently used Frooition for our Magento 1 to BigCommerce migration, and they have been fantastic. The pandemic has repeatedly pushed back our go live date, and Frooition have always been completely flexible and understanding. We have previously had issues with communication when working with developers, but Frooition have been very easy to deal with throughout. They are always quick to respond to any questions, and put things across simply in a way that's easy to understand. They were incredibly supportive throughout the go live process, and have been just as supportive since in helping us resolve any issues. We're very happy with how our new website has turned out, and feel that we have got great value for money. We definitely made the right decision in choosing Frooition and plan to work with them again as we move forward with new ideas.

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Gary Townley
United Kingdom | 05 January 2021

AWFULL COMPANY. Paid £1000 for a single product eBay store? Told them that I will NOT NEED there subscription service and If I decided not to go ahead after there FREE service I would not lose the design for the page I PAID FOR. LIES, ALL LIES. DO NOT USE THESE PEOPLE, Go to fivver as they are much cheaper and dont try and extort more money from you. Well, stuff them, I am about to add 5 new products and WAS going to use them BUT NOT NOW. If you use there eBay service be prepared to pay for NOTHING and OWN NOTHING not even the DESIGN YOU PAY FOR. Thank god I own the Gifs etc I sent them otherwise they may have tried to stop my £25 update (Fivver) which is as good if not better. VERY DISAPPOINTED

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Lee Hackett
United Kingdom | 07 September 2020

Frooition recently helped us move our site from Magento 1 into BigCommerce and the experience was simply brilliant. Good old fashioned proper service. Nothing too much trouble, always going the extra mile and attention to detail was perfect. They were the glue which brought all our parts together and without them I have no idea what we would have done. I wish there was a way to give 6 stars in very exceptional circumstances as they most certainly deserved it. The best experience with a design agency ever for me, by some distance.

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