Frooition

Unit E, Silverend Business Park, DY53TZ, Dudley, GB
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4.50
Based on 132 Reviews

5

81.06%

4

5.30%

3

1.52%

2

0.76%

1

11.36%
About Frooition

Custom eBay design service for shop/store and eBay listings by Frooition.

Contact Info

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Sarah Kadlic
United States | 13 February 2018

Excellent website and eBay template design! The designers do lovely work and are very easy to work with. My designer Kim was excellent. They will keep editing it till you are 100% satisfied. I wish I had done this years ago. This was by far the best money I have spent to grow my company. Thanks Frooition!!

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Greg Noonan
United States | 17 November 2017

We had to update 3 eBay Stores and multiple custom templates. Frooition was able to produce great templates for us. The post-purchase support has been great. I really enjoyed working with Andrew Evans on the project, from getting us set up from day 1 to today. He has been great.

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Pamela Z.
United States | 10 August 2017

Frooition took my dull everyday eBay store and made it into something truly special. I had no idea what the store should look like and the designer took my store name and had an idea and it was wonderful. As we were finalizing design and categories he was patient and understanding every time I thought of a little detail to tweak it with and the bottom line is the store didn't get finalized until I was totally ready. I am in the USA and having them in the UK worked out just fine. And the item pages show other items that I am selling instead of other eBay seller's items that usually show. Reputable company and great people to work with. I recommend them highly.

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K Davidson
United Kingdom | 07 July 2017

Started selling on eBay UK 10 years ago with a basic shop and had very good results, we decided to invest and make the shop look more professional and stand out from competition. Looked at several companies most a lot cheaper than Frooition but in the belief that you get what you pay for decided Frooition ticked all the boxes. The eBay template design process was very professional easy and the end result was fantastic above expectations. BUT you the find out about the monthly fees image hosting, support, bulk revision etc but you do not have to use them just makes it more difficult. The big problem I have had was after being told they would revise my listings etc etc I have had to spend days sorting things. The online support is a joke, you ask a question then get an answer a day + later.You do not get an answer just a link to a page of answers to find out its not an answer to the question you asked and again you reply and another 24 hours later you get a reply that again is not the answer you need and it just goes in circles. I think now after days of work on it we might be able to use it and happy with the results BUT if like us you need and expect help make sure you have lots of spare time and your not in a rush!!

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dan
United Kingdom | 18 May 2017

I actually heard about Frooition after admiring some eBay shop designs, then I saw them mentioned again when they were recommended in a popular blog. This was enough for me to reach out to them. Kelvin, who you'll probably have first contact with explained everything and gave me links to examples and answered my many questions. From start to finish he has been a pleasure to work with - no waiting around for replies and always courteous. The real star of the show though has been Paul - our designer - he has a lot of patience and great artistic talent. Frooition does require a detailed brief from you and this is to allow the design team to really get a feel for what it is your shop and product is about. This threw me at first as I was unsure - they actually rejected my first brief due to lack of info. This is in no way a negative - just an example of how they tailor the design to you, based on your requirements. What you are doing is laying the foundation, Frooition take it from there and give life to it. In fact what we finally ended up with has exceeded our expectations entirely. It has been designed by someone else - but it feels entirely our own and this is down to the way the design process works at Froo. They put forward a preview and you either say "yes that's for me!" or you request a revision. The process only stops when you are 100% satisfied. We made lots of revisions but it never deviated from the overall look that was Paul's idea in the first place. If you're reading and wondering where Froo are at now and whether it is worth it, go for it. Its so much better than we had hoped for and Froo - through the design phase , the customer service and the final product elevated this to a very satisfying experience and I have no hesitation in recommending them to anyone - including you. So good in fact, we went ahead with a custom listing and a Shopify design by them is on the horizon. And if anyone from Frooition does come across this - outstanding work and we are very very pleased.

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Jan Miller
United States | 20 April 2017

I have had frooition for a few months now and I do like the ease or their software. I am no sceaming genious when it comes to using software so if I can do it anyone can, very user friendly. Recently I had an issue in my ebay store that no one could find but in the end Frooition "smarites/techies" found it. I have to say there was some drama getting to the finish line. One uncaring rep made things much harder than they needed to be but in the end frooition management stepped up. Overall if I had to do it again I would get the frooition template. I am giving 5 stars because of the nice management. I was tempted to do 4 stars due to the bad representative, but in the end the company was good to me and they solved a big problem for me that they had nothing to do with, so they did something for me that they did not have to do, for that I am VERY grateful so they earned a 5 star in my book. Pretty templates easy software doesn't get much better

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M Smith
United Kingdom | 31 March 2017

Not very easy to work with. eBay Template deleted after 6 months (they have no idea why and have not offered to fix it). I've cancelled my account with them. Very disappointed I've lost £600 for what was supposed to be a 2 year template. I wouldn't recommend them but Template was nicely designed and worked whilst it was live.

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Christine
United States | 28 February 2017

We contacted Frooition when we needed to create an eBay store to replicate our own webstore. Simon, my designer did a great job creating an eBay store that replicate the feeling of our webstore. We received regular emails with updates on the design of the store. If there were any changes that was requested, Simon did them very quickly and paid attention to all instructions. Overall, extremely pleased with the service, process and results. Will recommend.

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James Labron
United States | 07 January 2017

we use it for our sfelectronics.biz and its great

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Betty Hawkins
United States | 09 December 2016

So glad I chose Frooition to help us with our new web site design. From start to finish, their team was very professional in helping me. The first design they sent me was a true fit for our company. We have received a ton of positive feedback from our sales team as well as our customers. Also after the web site was uploaded and live, the web design team helped me adjust any issues we had in a very timely manner. I highly recommend Frooition!

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Nick Scully
United States | 29 November 2016

As an eBay seller, Frooition is hands down the best company to work with. We wasted time and money trying to go the cheap route - you get what you pay for! Frooition made us realize the long-term benefits of this investment, and made it a no-brainer for us. The redesign of our store has created more sales, more efficiency, and has already paid for itself. Andrew at Frooition was great to work with, very responsive to our needs. I would recommend this to any seller looking to update their store for the 2017 eBay coding standards and grow their online sales

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Neil Hackett
United Kingdom | 18 November 2016

Really pleased with the early results. 3 months in and sales up around 40% having only done the basics, sure there will be more to come when using all features available. Service paid for itself inside 6 weeks. Neil Hackett EBAY Fashion Retailer

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Jordan H
United Kingdom | 08 November 2016

I have used this company twice now for an eBay store design. I would recommend to not go anywhere else. This company is professional and does all their work in a timely manner, with so many rogue companies out there, don't take the risk and get it done right the first time.

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Pam Dreis
United States | 04 November 2016

My designer Gareth at Frooition was amazing!! Our new EBay store design is incredible and sets a new standard in EBay store design. Extremely pleased with the process and the final result. Frooition also applied a template across all of my listings so we are compliant for the new EBay active content requirements (coming mid 2017). A great value!! Thank you Frooition! A+++++ Highly recommended! Outstanding!

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Tony Everley
United Kingdom | 03 November 2016

This is the second time we have used Frooition, for our Ebay store and template redesign, and it cant get any better , they grasped the feel of our business with their design suggestions , and implemented the install effectively and swiftly. I can not thank Kelvin and Greg enough for the work carried out , and would not hesitate in recommending them to others. TT-FIXINGS

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Zunsport
United Kingdom | 29 October 2016

I have 3 stores built by these guys in 3 different languages. All are at top level quality and work great. The most impressive aspect about frooition for me was the fast response and being able to work with Kim the designer to make sure we got the store we exactly wanted. Overall a great company. Zunsport

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Bimal Verma
United Kingdom | 26 September 2016

This is the second time we have used Frooition. The first time was to design our eBay store and the second time was to re brand our store inline with our new website. Kelvin, our account manager has been a pleasure to work with and the designers have also done a great job too! We received regular emails with updates on the steps being taken on the store. If we had any questions or ideas they were quickly answered and incorporated. Needless to say the entire experience was a pleasant one thanks to the huge effort put in by the Frooition team. As mentioned above, this is our second time we have used Frooition and we attribute the growth in our sales down to their hard work and dedication to our ebay store. Thanks! Bimal Verma Net Plates Ltd

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Rockem Music
United Kingdom | 19 September 2016

These guys designed our eBay template. Once we were financially committed we were left high n dry! The template didn't easily function with our existing data. The effort taken to deal with this (by us alone as they did not want to know) was eminence. Best advice is see working examples with YOUR data before you pay!!

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nathan rourke
United Kingdom | 10 August 2016

This is the second time we have used Frooition. The first time was to design our eBay store which we were over the moon with so coming back to them again to design our website was a no-brainer. Gareth, our designer for this project was brilliant. We received regular emails with updates on the steps being taken on the website. If we had any questions or ideas they were quickly answered and incorporated. Needless to say the entire experience was a pleasant one thanks to the huge effort put in by the Frooition team. As mentioned above, this is our second time we have used Frooition and they have blown us away yet again. The quality of service for the price is second to non. Thanks! -Nathan Rourke GB DIY Store

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Stephen Hersh
United States | 09 August 2016

My website needed a redesign, but I didn't want to break the bank. I found Frooition by doing a web search, and to be honest I was hesitant to go with them. But the price was great, and I decided to give it a shot. In the end, I had a great experience with Frooition, and would highly recommend them to anyone. These guys are good at what they do, but there were a couple of things that really stood out. 1. They were flexible. They added some features that were outside the scope of what they normally offer. 2. After the project was complete and I had paid in full, I changed my mind about a few things and asked if they could make some changes. Normally, a company would charge you extra, or make you enter into a new contract. Frooition made the changes, and didn't charge me anything even though the project was technically complete. 3. They're very responsive. If they do something that doesn't look right to you, don't worry about it. Just let them know, and they fix it, change it, come up with some ideas to make it work better etc. This is very important with projects like web design. Stephen Biaggi Luggage biaggi.com

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