Since Feb 28,i am trying to Sync my Amazon Account.It is not happening. Raised a ticket, not nothing helped out .The Customer service team does not care about our Experience .they close the ticket without resolving the issue.

Very nice team! They are very helpful

Well versed support that was able to see past what I thought was the issue and find the true answer getting me back up earlier than I anticipated.

The academy has been so helpful!

I was charged the annual fee but had never used the service. Tried to call to rectify the problem but couldn’t get customer support by phone. Decided to email Jungle Scout asking for a refund. They immediately refunded my money and cancelled the account that I thought I had already cancelled. Unfortunately because I couldn’t get a live person I cancelled my card to prevent any future charges but didn’t need to.

A very useful tool to keep your Amazon seller account in check.

Quick response and accommodating.

The customer service team is great and super responsive. My short lived experience was smooth from beginning to end. However, I was just wondering how accurate are these numbers when it comes to monthly sales and search volume as i found a big discrepancy between the JS monthly search volume for a particular products and the search volume of the same product on H10

I choose Jungle Scout for not just the website but the training videos available to you. It would be helpful if you could watch some of the academy videos and experiment at the same time.

I'm back jangal scout

I got a detailed reply very fast. Thanks

Update: Der Kundenservice hat sich nun noch einmal gemeldet und eine partielle Gutschrift angeboten. Immerhin. Aber hier wurde dann die Nutzung nicht auf das 12 Monatspaket, sondern auf die Nutzung einzelner Monate heruntergebrochen, so dass von 165 $ dann nur noch 50$ blieben, da einzelne Monate teurer sind. Allerding hätte ich ja auch bei dem Preis der einzelnen Monate das Tool gar nicht genutzt. Von daher bin ich nicht zu 100% zufrieden mit der Lösung. Aber ok. Ursprüngliche Bewertung: Am Anfang war das Tool wirklich sehr gut und hilfreich. Leider laufen die Daten seit ca. 6 - 8 Wochen nicht mehr zuverlässig rein. Es ist absolut nicht zuverlässig. Soweit so gut. Aber nun sollen wir für die restliche Vertragslaufzeit, obwohl es nicht funktioniert und der JS-Support es nicht hinbekommt den kompletten Betrag zahlen. D.h. knapp 200$ in den Wind geschossen. Frechheit so etwas. Nie wieder Junglescout. Gerade in DE gibt es deutlich bessere Tools.

I used it for a month and had a great experience

Good service.

First the support is great, I ahve so manay challenges but Support are quickly to provide assistance. Customer Service is great. The Materials are good as as well and appreciate all rthe contents.

confundi el plan y me devolvieron el dinero

i have been a client with them for years. spent around 1500$ in subscriptions and software. i have chrome extension (full) and did few years of yearly web app subscription. so tired of all the missing data,missing infos, software not working and always needing to contact assistance. today I decided to leave the software and go with other companies.

Question was answered in great detail, and very fast.

I would need Youtube tutorials or a phone call. I do not know how to do analysis of products in Block

Tenia varios problemas y Jungle no estaba funcionando bien. La atencion fue rapida. Primero me contesto Patrick y fue muy diligente. Posteriormente GIGI se involucro en el problema y su respuesta fue clave pues aunque yo habia comprado un Plan Suite la Aplicacion me limitaba como un Plan basico. Gigi fue muy paciente y clara. Ojala siempre me pudiera atender.