Definitely 5* for Grace and Glory. Easy ordering process, the item I ordered arrived within a few days, excellent quality. I would highly recommend this company.

Lovely product.

From the very first moment I contacted this great company I knew I’d chosen the right company. They were helpful, friendly and polite throughout and I would highly recommend them for their first class products, very fair pricing, attention to detail for customers and prompt delivery. I have nothing but praise for this amazing company who put customers at the heart of all they do. A truly outstanding customer experience. Thank you.

Had issues ordering online. Resolved and fixed with a person, not an automated bot. Arrived swiftly and well packed

Very friendly and understanding

Item ok, disappointed on length of time to dispatch, especially after paying £4.95 postage, ordered on Wednesday 9th dispatched Monday 14th how long does it take to put a small box in the post. Other companies manage including free delivery.

Great service. Kept me up to date with where things were.

Top company to deal with . Highly recommend them . Excellent customer service . Stunning product range .

Steve was very helpful. We originally ordered the wrong item but he explained clearly the best way to arrange it to be swapped for the correct one. The process was very straightforward and we received the replacement very quickly.

Lovely product, well packaged, arrived fine 🙂

Thank you for the cupboard knobs, samples were delivered overnight and were exactly as we hoped for, our big delivery swiftly followed. All comms and presentation 5 star. Many thanks

The post box was a present for my mother and she loves it. It did take rather a long time to arrive but once chased customer services were very helpful and kept me informed every step of the way.

Excellent customer service. Very helpful and polite staff. Good quality product - quite heavy compared to others I’d seen. More expensive than the run of the mill door accessories in other DIY shops but worth it in my opinion. We had a minor issue in locating parcel delivered, however, staff were very good and the experience has been positive.

Went above and beyond to answer any questions. Amazing products and the best customer service!

Straightforward, uncomplicated, great service

Great products and fab service and communication

Delivery took whole lot longer than expected due to warehouse issues. Also the combination of front and back plate worked but difficult to install with little wiggle room for screws.

Had to give them a nudge re delivery but then received the following day. Polished brass doorset is superb quality.

Excellent service and goods

Very happy with the sevice and product.