I purchased a lamp on line for £24.90 I wasn’t happy with the product when it arrived so it was returned I have been sent confirmation that the refund is £15 that’s an adjustment of £9.90 totally scandalous and unjustified. Avoid these rip off merchants at all costs ,,,,

I’m always sceptical about online only companies but I checked Trustpilot about Lampwise and on the balance of things they seemed trustworthy. I ordered 4 bulbs, they delivered sooner than expected, and exactly what I had ordered. They’re weren’t the cheapest supplier on the google search, but they were not far off, and given the excellent service I’m happy I went with them and will return for future purchases. Highly recommend

Excellent service. Got my tube light, (semi discontinued size) fast and at a fair price. My house is light and bright. Happy customer

I had a problem getting a replacement for a fluorescent tube. I chose what I thought was correct but it didn't work. I sent it back and was credited with no problem. I had also explained my difficulty. Lampwise advised me on the probable problem and offered an alternative solution which I accepted and the light worked perfectly again. Many thanks.

The light that comes out of these bulbs is really gentle and much nicer than the LED ones. My daughter found LED lights too bright for her eyes and not relaxing.

Excellent customer service. My item arrived cracked and they replaced it no questions asked. This was all done professionally and in a timely manner.

Purchased from lampwise, there was a manufacturer fault with one of the items lampwise had no hesitation in sending a new item out so thank you to them. The service is good , goods well packed and prompt delivery, will definitely shop with lampwise again

What a fantastic family company. Staff are VERY knowledgeable, helpful and they stock an incredible range of lamps, shades, fittings and all things 'lighty'. This is the BEST shop in Milton Keynes, Bucks and the south of England. I cannot speak highly enough of this superb firm which I have used for many, many years.

The Company were very helpful at sourcing the product I needed and responded quickly.

I bought 2 LED bulbs with motion detection. Having already tried to buy them locally I was disappointed. So I was so pleased to find them on Lampwise and the picture clearly showed that they were different from the ones that were not fit for purpose, so I ordered 2. They came very promptly but when I opened them they both were the style I'd already purchased and returned. I wrote to Lampwise to share this and ask if they did others and have not heard anything from them. So I'm left feeling quite disappointed with my experience and feel the bulbs were not as described.

They could not have been more helpful in assisting me with selecting the right lights. On the phone and in the shop the staff were very welcoming and helpful.

Lampwise are an excellent company. I received an order of coloured bulbs recently but unfortunately one was defective. On contacting their support email they dispatched me a replacement within 48 hours. Many thanks.

Lampwise are a fantastic company! I placed an order on Monday and it arrived on Wednesday with free delivery. Their prices are excellent. I phoned to thank them, because initially I'd ordered the bulbs from another company but they never arrived. The lady I spoke to at Lampwise was lovely and very friendly. Thank you very much for such great service!

A really positive experience with Lampwise. Firstly, they were the only company prepared to fix my picture light frame. Secondly, I had great advice and, on their advice, bought a beautiful light that is just perfect for my kitchen. Can 100% recommend.

Great service. Resolved the issue I had with an old light fitting and supplied what was needed and explained everything clearly. Really good.

Horrible experience in this shop! Extremely unhelpful staff who did not have any consideration for us as customers. Will never buy from here again.

I visited the Lampwise shop last week to look for a nice light fitting for my lounge. The shop has two floors and I was spoilt for choice and was given great advice by Pam and I decided to buy a nice chrome fitting. We arranged a fitting date which was brought forward as the light fitting arrived sooner than expected. Pam and her electrician both came to carry out the fitting and had it all finished in about an hour. I cannot fault Lampwise in any respect and was pleased to support a local business. Thank you.

Professional, very friendly staff that help me choose my dream lights. I'm so happy. Absolutely beautiful. So many to choose from but with all the lovely staff we got there in the end.100% recommended

My phone call to query an order I needed to exchange was dealt with courteously and very efficiently by Natasha who reordered the replacement on the spot and explained the technical difference between my order and its replacement. very helpful Lady. Will return to Lampwise for my next lighting purchases. John Stedman, Margate, Kent

Great help and advice given, lights arrived quickly and excellent quality.