Sleeping Duck

Melbourne, AU
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5.00
Based on 747 Reviews

5

86.61%

4

9.91%

3

0.27%

2

0.94%

1

2.28%
About Sleeping Duck

We began Sleeping Duck with a single goal in mind - to provide you with an end to end service that would help you get the best sleep possible. For us this literally translates to a mattress that will help you get to sleep, stay asleep and awake pain free. As well as knowledgeable and helpful staff who will answer your questions and follow up to ensure you're happy with your mattress. And an absolute satisfaction guarantee. To achieve this ultimate experience we needed to own the whole process so we design and retail our own mattress.

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Susan O’Dea
Australia | 14 May 2024

We bought the medium mattress. We’ve had it for about a month now I am sleeping. The best I have for years. I literally climb into bed and don’t move till I wake up. If you’re thinking about it, don’t think too long. Just do it. Best thing I’ve ever done in bedding.

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Barbara
Australia | 11 May 2024

We just love it, every step from ordering to delivery and laying the mattress went very well. Sleeping Duck was recommended to us, now we also recommend it. Thank You.

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Susan Brown
Australia | 09 May 2024

Clear communications from order to after delivery. Quick delivery and appreciated the how to open instructions. Mattress had a distinct odour at first but quickly went away (about a week). Loving our duck mattress. So comfy and like how you can easily unzip and wash the top cover. Hopefully the zip lasts ok as it is quite fine. Very happy with purchase. Thank you 😊

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Tracey Docherty
Australia | 24 April 2024

Fabulous mattress and super quick delivery (under 24 hours from order to delivery to my home). I never realised how bad my sleep was until I got this mattress and then realised that my body and aches when I got up each day were not from being over 50 but were from having a really bad mattress. Best purchase ever.

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customer
Australia | 18 April 2024

What a great mattress, turns out to be best mattress weve ever owned.

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Michael Fox
Australia | 17 April 2024

I love my SD. Best bed Ever

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Phil Graham
Australia | 09 April 2024

The mattress is well made and very comfortable. A great night's sleep.

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Jennifer Deering
Australia | 24 March 2024

Information on the product was really helpful. The quiz on soft medium hard, great. The delivery was exceptional, arrived on time, and was told when it was leaving the warehouse. The box with wheels was easy to manage and the mattress expanded slowly when you slowly cut the wrapping. It was all it said it was.

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Robyn Moreland
Australia | 23 March 2024

The mattress is everything you promised, very comfortable & barely any movement felt from my partner. The only negative thing, is the space between the bed edge & mattress makes it very difficult to tuck sheets under the mattress.

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A T
Australia | 19 March 2024

Best sleep we’ve had in a long time. The edge is nice and firm for my partner to transition from wheelchair to bed and vice versa also.

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Peter Arnold
Australia | 14 March 2024

excellent customer service from our visit to your show rooms, to the prompt delivery that we received.

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Anne penning
Australia | 01 March 2024

Sleeping duck mattress is the best I have a sore back.But I wake up in the morning with no pain Simply wonderful.

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Robert Golding
Australia | 28 February 2024

It's a good mattress. better than my previous one. Very comfortable.

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Heike Motzek
Australia | 26 February 2024

You might find it unusual that I am giving a 5-star review for a mattress I did not actually end up keeping. But my experience with this company has been nothing but superb, so I definitely want to acknowledge this. Ordering was easy, and the mattress came promptly. Yes, it IS heavy. I just about managed on my own though, so you might just need to ask a friend. The quality of the product was really good. There was no smell, and materials and workmanship were of high standards. As it was, while not being far off, it was not quite right for me. I seem to do better with non-pocket sprung products, being lighter and curvier. But that's ok, because the peace of mind that came with the money back guarantee was just wonderful. Response times and quality of responses from Sleeping Duck were outstanding too. The only mini-glitch I had was that their chosen charity that was meant to collect were unable to offer me a collection time frame that suited me, but Sleeping Duck immediately got back to me to sort this out, and a different, local charity was made beneficiary instead. I even got to follow "my" mattress's path and saw what a difference it made in someone's life. I can absolutely recommend you buy a mattress from Sleeping Duck as this is a risk free purchase of a high quality product from a company that offers outstanding customer support.

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Penelope
Australia | 24 February 2024

Best decision ever highly recommend!

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Trevor Bailey
Australia | 15 February 2024

In store customer service was excellent!!

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Dayle Fogarty
Australia | 11 February 2024

The foam retains your heat. The mattress was great for a year and a bit, but now even with the firm it's really soft and I wake up feeling like I've slept on a futon. We've had it almost 3 years and have even added on a cooling topper about a year ago to contact the heating up. We've upgraded our ceiling fan thinking it could've been a number of other issues, but what I've found is that my side facing up would be cold from the fan and my side touching the mattress would be so hot and sometimes I'd wake up in a sweat. I do not recommend this product. They have a 100 night guarantee but that does jack all when the issue arise after the first year. I also suspect a lot of their reviews across many review sites are fake.

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Kenneth Jennings
Australia | 01 February 2024

Put simply: Quality (Product) and Excellence (Service). Seeping Duck sets the standard in both the quality of their product and their superb service that others can only try to achieve.

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Tim Ridge
Australia | 29 January 2024

The team at Sleeping Duck have gone above and beyond to deliver a product that to date has been a revelation when it comes to getting an awesome night's sleep. Everything from it's construction to the after sales customer service has been top rate.

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Anna
Australia | 29 January 2024

Crap mattress and rubbish customer service. After only 2 years the mattress is extremely uncomfortable as the foam inserts have lost all density. Customer service refuse to replace as apparently they require a 3 cm sag, however they are very clever because foam does not sag even when it loses its density so no one ever gets any service!!!! Don't waste your money. I wasted $2000 on this mattress and I regret ever since cent of it.

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