Quick delivery, great advice service offering a range of reusable nappy options according to your budget and drawing attention to additional items needed to ensure fully equipped for nappy changing.

Excellent customer service, the questionnaire feature for new customers is brilliant. Comprehensive results showing different options and a very fast service too. I love my TotsBots purchases - Peenut wraps and pads. They are bright, colorful and so easy to use.

The services The Nappy Lady offers are great. I began to feel very overwhelmed trying to choose what type of reusable nappy to purchase for our first baby due soon. I did the quiz and really helped me decide on what was important in the nappies I needed. A few days later was sent bundle recommendations which allowed me to narrow down my search. I purchased one of each as it was the first time I’d ever come face to face with reusable nappies. They are amazing quality and will be busy practicing following your YouTube channel guides, even though I can already tell it isn’t rocket science but thankful that The Nappy Lady offers lifetime support if you ever needed it. I will be back closer to the time to purchase more.

I intended to use real nappies longer before my pregnancy. The reality hit me with countless wee leaks. I was about to give up before trying a few more brands. Based on tnl website and specification under each nappies I found the right choices for my heavy wetter baby! I ordered twice and received the parcels very quickly; also the customer service is amazing. Highly recommended!

I'm the type of person that likes to research everything and make independent, informed choices, but it wasn't long before I was struggling with the volume of information about different reuseable nappies and confused about what would be a practical and cost effective option for me. Whilst procrastinating, I completed The Nappy Lady questionnaire and was very happy with the speed and detail of the response. Still, I wasn't sure I should fully go with this information but then it dawned on me, here are people with a huge wealth of experience, offering up guidance for free and providing well reasoned justifications for the advice put forward. The advice has enabled me to dive into reuseable nappies with confidence and on a much more focused budget plus I am really happy with all the products I have bought on recommendation. I will not hesitate to seek further advice and support and also recommend The Nappy Lady to others.

Excellent product and speedy delivery. Product is extremely easy to care for and has really helped ease my son’s nappy rash he has always had with disposables. Highly recommend!

Really excited to start using my reuseable nappies! The questionnaire was a super helpful way of working out which system was right for us and I bought the 1st recommend brand from the results (TotsBots). The delivery was fast and the information online about pre-washing really helpful for getting prepared. I'm really pleased with what we have got and love all the cute wrap patterns. I know that if I need more of anything it will be easy to order and get them quickly!

Great service. Quick delivery.

I bought these muslins to help cut down on the washing of towels for my elderly parents who are both in varying stages of incontinence. The personal care they need and the management of infection, means that towels can only be used once before washing. The use of the muslins for drying their private parts means that the washing has reduced immensely. They are soft, good absorbancy and dry quickly.

Very helpful advice, great products, good choice available.

Great nappies and quality to at great prices and fast delivery to staff great to

This website is amazing. So full of useful resources! In terms of ordering and delivery, everything went smoothly. Definitely coming back.

Prompt delivery and my item was packed with a personal touch. I like the story and ethics behind The Nappy Lady and will shop with them again.

Really helpful throughout the process of purchasing reusable nappies. Loads of great information and videos on the website, the personalised questionnaire was helpful too. Great products and a great team!

I bought the muslinz and bamboozle covers and nippa clips for my daughter who is expecting, so I am unable to comment on the product from a use perspective. However, delivery was prompt, the products look great, and I trust they will serve their purpose, and the muslinz will come in for all manner of uses!

I love TNL website: the information given is so clear and provides excellent guidance. There's a massive range of products, competitively priced, especially if you have a seasonal code. My order was well-packaged and arrived despite my making a mistake in the address. I've shopped here before and will again.

Products arrived quickly and were as expected.

Very comprehensive service - I haven't tried the nappies themselves yet, but the recommendations they made make sense on the basis of what we put in the questionnaire (most importantly we have limited drying space). Lots of follow up support and information about quite an overwhelming topic! Using my Haringey voucher was very easy - refund was made within a couple of days.

Many thanks Great products and quick delivery

Love this website. So helpful not just to see reviews, but finer details about nappies. Quick delivery, will definitely be ordering again!