Great service from both Alex and Morgan! Had a small issue with the car which was sorted within 24 Hours, very professional and easy to contact after purchase! Would recommend Birchwood Motors.

Highly recommend this company. Alex was a great help made purchasing our car a doddle no hassle from start to finish, very happy with their customer service and approach.

Amazing experience with the whole Birchwood team! Got just the car I was looking for at an amazing price. Also offer part exchange which was a massive help.

So straightforward - price for part exchange was given over the phone so I knew I would be able to afford the car I went to see, car ready and waiting and was exactly as described. Paperwork was accomplished swiftly and expertly, and we were able to drive the car away in a very short time.

We had an exceptional experience buying a car from Birchwood Motors. Alex's friendliness and helpfulness from start to finish made the process a breeze. They provided us with temporary insurance and tax road, which was a big help. Alex, keep up the outstanding work because you're doing it right! We haven't detected any issues with the car so far, but we plan to take it to our mechanic for a checkup soon.  We would unhesitatingly recommend Birchwood Motors to anyone looking for a car. 

From the moment I walk through the door at Birchwood Motors Cardiff, I was made to feel welcome. The whole experience was so smooth and the handover was faultless and made so easy.

The guys were superb, very professional, trustworthy and they knew what they were talking about. I would definitely buy from them again.

Nothing was a problem ..Very simple process ..Very professional during & after the sale..Everything explained ..Should be proud of this company ..From start to finish ,excellent .

Hello, after looking for a Kia Sorento locally to me with no joy I started to look further afield and after spotting one at Birchwood Motors Cardiff which grabbed my attention I spoke to Alex and arranged I would get train down to view it potentially to buy it . Alex collected me from station back to the car , thankfully it was as described and I was really pleased. All the staff there are young but nice people to deal with and would highly recommend this Car Sales thank you Alex and the team, regards Keith

Have just bought a van from Birchwood Motors. Alex was most helpful from start to finish. Would happily recommend to others.

Lovely car garage. Didn’t feel pressured into buying any thing cars are well looked after, really enjoying my new car from them 👍

The guys were very pleasant & especially very helpful sorting out any issues I had transfering a private number from 1 vehicle to another

Very friendly staff, not pushy about the sale and offer a genuine standard of service you'd look for. The cars there seem well looked after, good history, always clean, and good finance options available.

Me and my wife were so pleased with the care and professionalism alex showed to us all throughout us test driving the vehicles we were interested in with no hard sale pitch and no hassle . We are very happy with our lovely new car.

Alex was super helpful and kind assisting me to part ex my vehicle and purchase my new Captur. Outstanding customer service from start to finish. Keep doing what you're doing Alex as you're doing it right.

Purchased a car from here.service was absolutely amazing.had an issue with vehicle spoke with Alex and it's was sorted straight away with no hassle.couldnt be happier.will definitely be highly recommending them to everyone Brilliant service Thanks alex

Had a wonderful experience with Alex who was patient and helpful in assisting me and answering all my questions as well as getting me my dream car swiftly.I'm glad I chose Birchwood Motors.thank you

Accurately marketed car, very attentive staff - Alex was excellent - sorted me the finance deal I needed in the short time frame and was kept abreast of progress at each stage by Alex. Picked up from the train station in my new car, checked it over (very much as described on the advert) took it for a test drive, tax sorted quickly by the team, papers signed and I was on my way as a happy customer. Highly recommend.

I saw a very well presented Audi TT TFSI 2L Sport on AutoTrader, I made an email inquiry and was called back within a few hours. It was over a hundred miles away, so I requested a virtual tour of the car over WhatsApp, which Alex did straight away. I then put a deposit down and made arrangements to go and pick up the car out of hours. I was very grateful that they stayed open for me on a week night. The transaction was smooth and efficient. A few days later I discovered an issue with the center brake light, Alex offered the money for a replacement and fitting, and transferred it so that I wasn't out of pocket.

Saw the on auto trader phoned and ordered without viewing as I live in Liverpool but Morgan sent me a WhatsApp walking around that was just as good once delivery day was arranged alls I had to do was wait...from phone call to delivery 6 days now thats what I call service thanks to every at Birchwood.