I was impressed with the range. I chose a gift certificate and asked if it could arrive on a certain date for a birthday. It was delivered a week early so that was not do good

Good customer service and quick delivery.

I recently took a knife to JKC for a sharpening and also to buy some bits and bobs. All of the chaps I store were very knowledgeable and helpful. I even got a free demo on knife sharpening. Excellent service.

I was late dropping of my knives for sharpening and the as I don’t live in London needed them doing while I waited, they staff were so helpful and happily sharpened them within half an hour. The staff are super friendly and knowledgeable. The shop it just amazing (if you are into knives) knives were sharpened well and I have just tried them out while making dinner and they slice beautifully.

Great service awesome selection

Good price. Knife came quickly and was very well sharpened.

A shop for knife pros. My favourite shop. Manan is a magician. Brought a knife I got here in 2019 back to mint condition. 👍👍

Excellent service and explanation of the different types of knives and their construction.

Manan really good service - brilliant knive sharpening - like a razor

Fantastic, personal service and was given a professional chef's discount as well.

I did asked them for sharpening , 5 Global Knife , resurfacing and smoothing slightly deep scratches plus polishing. It was what we did agree and I was told that possible to be done and I was told by them that possible to be done for the price of £10 per Knife, although they are not all same size and 2 of them are very small and one is a salad knife and other two are large sizes but I agreed if they could do a good job. after one week , It was just slightly sharpening blades and no polishing. They called me and said your knives are ready for collection. Then they said OK we will polish them for £10 each, I realised they don't want to spend enough time for the initial quote they gave me. Then called me on the phone after second time , that we can polish them but you have to pay extra for removing scratches if you want (for higher price around £30 ) .Then He as a manager added we also do not have a proper grinding wheel at the moment and you have to wait another one week if you want. I did not expect it from a high end looking shop in Baker St to excuse for not being able to do what he quoted previously. I would not even buy a knife from this company as spending money in the right place is important for me. I used my knife for long time and always spend money on quality knife in my kitchen. If you wish to have your knife looks good it is not the right place.

Speedy service and excellent quality.

Amazing customer service - Jay was great! He really took the time and made sure everything was perfect. I wanted to get the knife engraved and Jay let me try out a different font on a sample knife, which was super helpful! Will definitely be back.

Straightforward to order and fast delivery.

Sneha was fantastic, very knowledgable and guided us through the decision making perfectly - thank you

Great range, fast delivery

WHERE IS MY KNIFE. I HAVEN’T HEARD ANYTHING FROM YOU. I HAVE ORDERD IT THE 3.AUG. MY ORDER NR IS 41167

Very good and knowledgeable salesman. Excellent service.

Beautiful knives and brilliant service by Vishal, would definitely recommend.

I cannot fault the Japanese Knife company The staff were extremely helpfull on the phone and the repair was excellent as was the service I sent my knife off on the Thursday and it was back the following Wednesday