Family-Nation.com (Baby Store - NOT Family Gift Nation)

Via Bolognese 49R, 50139, Firenze, IT
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4.50
Based on 225 Reviews

5

84.89%

4

5.78%

3

1.78%

2

2.22%

1

5.33%
About Family-Nation.com (Baby Store - NOT Family Gift Nation)

WE ARE NOT FAMILY GIFT NATION. We are a children's and baby store based out of Firenze, Italy. We have no link at all with Family Gift Nation. We kindly ask that you do NOT leave a review here if you purchased from Family Gift Nation. Please leave a review ONLY if you purchased from us - at Family Nation, Italian Children's store. We have created Family Nation as a guide for parents like us who appreciate both style and substance – who find that having a child opens more doors in their lives. We provide a hand-picked range of goods to help families live well and look good as individuals and as a unit. Family Nation serves as a global reference point for contemporary parenting – a place where new and renewed lives are nurtured and cherished. In Family Nation we have brought together a curated collection of the best baby and maternity brands and designers from across the globe. We aim to help families and parents choose for themselves and their children goods and clothing that are beautiful, functional and innovative - which help us appreciate the joyful chaos of family life! We hope that Family Nation will contribute to making your life and that of your family easier, beautiful and enjoyable.

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YIFAN
United Kingdom | 16 April 2016

It is a pleasant purchase , good quality products and efficient courier service!

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Jasmine
United Kingdom | 11 April 2016

Great offers and the live chat made it easy to communicate with them and ask various questions about the product. I could also track my order and even when I changed my mind about a certain product I received a quick refund hassle free.

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H.L
Sweden | 27 March 2016

I'm happy with all of it, - range of products and delivery.. thank you..!

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P Guerreiro
United Kingdom | 09 March 2016

I live in England and it was fantastic to receive this package within a few days of the order. I was very impressed. it gets 4 star because the box arrived damaged, it was a shame, since it was a gift. The goods inside were fine and no complaints there.

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Silvia
United Kingdom | 09 March 2016

Amazing customer service and products. Really good quality and value for money.

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Arno
France | 09 March 2016

Le livraison était très rapide depuis l'Italie. Le prix était intéressant. Le produit me plaît beaucoup.

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cherry
United Kingdom | 05 March 2016

Excellent products

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Siiri
Denmark | 26 February 2016

Good service

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Sahar
United Kingdom | 21 January 2016

I ordered the QUINNY Moodd and it was delivered by FedEx. As soon as the order was placed I received a call from Aidan Cox explaining everything to me about the QUINNY moodd which I found very helpful. Excellent delivery time. I had one very minor issue with the front wheel (possibly due to shipping) but they resolved it in no time, sending me a brand new part again using FedEx whom I think are excellent! Their online chat facility is very good and they reply almost instantly. Would highly recommend them.

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Jeannette
Italy | 10 January 2016

Initially the wrong item was send. We received the correct item within a day and we didn't have to go through the trouble of shipping the wrong item back. Costumer service was very friendly and helpful. Because of the quick response and kindness I give 5 stars. Makedo is easy to use and only fantasy is the limit. Our 9 year old son loves it because his cardboard houses are now sturdy.

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Sam
Australia | 10 January 2016

I had a fantastic experience purchasing from Family Nation. The team is very friendly and they responded to my emails promptly. My product arrived on time to Australia via courier.

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Kelly
United States | 10 January 2016

They went out of their way to ensure that a package that UPS did not deliver while I was away was sent out again and shipped to me quickly. Very easy to work with and I love my Tapikid! Thanks!

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Scott Crank
Australia | 16 November 2015

From the help when purchasing internationally, to resolving the most minor of issues with the product swiftly with a smile, I strongly recomnend the team here. Simply great service and a team effort.

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EmmaP
Italy | 04 November 2015

The site offers some gorgeous products and it took me some time to explore them all and find what was best - I was buying some gifts for friends. The shopping experience was very straightforward, I did it all through English, and everything arrived about 2 days later - much faster than I expected. I appreciated the friendly tone in all the communications and would love to shop with family-national again.

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Margarita
Cyprus | 18 September 2015

Very happy with my purchases, extremely fast delivery, there is chat online that is really helpful.

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Janet
Russia | 11 September 2015

The ordering process is easy, the products are delivered at promised date. Despite the fact that the first parcels arrived with spilled almond oil, Family-nation team has done its best to make the customer happy: they sent new bottles and packed them carefully. Well done, team! Continue to improve and to make your customers happy!

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Christina Kamstrup
Denmark | 30 August 2015

Hurtig og billig levering til Danmark :)

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Lisa
Sweden | 17 August 2015

My daughter wished for a pink alarm clock with cats on it for her 6th birthday and we found the perfect match at Family Nation. Despite a slightly late order, I am always sorting things out at the last minute, it made its way just on time!

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Katerina
Latvia | 25 July 2015

The ordering of three products was of the most pleasant experience - easy and straight forward. The communication was efficient and clear. The bitter part was waiting for six long days for my order to be delivered and the worst is disappointment with Linea Mamma Baby shampoo & bath gel, which was of different colour (pale yellow), smell and characteristics of the product itself vs the shampoo of bright yellow colour and excellent result I use from the same company's travel kit. The question arises regards the quality consistency with the manufacturar.

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Alice
United Kingdom | 23 June 2015

This arrived safely, promptly and securely packed. I was sent emails detailing every step of the way so I knew exactly what was happening and when I could expect the goods. No complaints whatsoever

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