They program isn't working for me. It continues to hang up and not let me see my reports. Also, I have trouble frequently with logging in. Sometimes it will login and sometimes it won't. I have reached out to support by phone (left message several times) and by live chat. I can't get a response from either one. I would like a refund but I doubt I could get a response on that as well. I would recommend using another software and staying away from ZenLedger. Update: They have finally responded to me after numerous attempts and are trying to fix the issues. They are still hard to get a hold of to get help.

For a beginner you couldn’t ask for a more seamless experience. The API integrations made it simple for me to file quickly and ensure my transactions went through. Customer service was quick to answer and knowledgeable about all my questions. I will definitely use this again next year.

This site made my life so much easier this year! I used a different product last year but ran into a couple problems and unfortunately couldn’t get much help from their support. After switching I was able to refill my previous years taxes with the correct numbers

I sold a lot of crypto in 2021 and initially tried figuring out my tax gains/losses manually. That was a nightmare...so I went to an accountant who claimed to know how to do it and he wanted to charge a ridiculous fee. So I researched different Crypto tax software and found Zenledger after reading some reviews and getting recommendations from some friends. This product was very easy to use with some kinks, but once you figure it out with some of their stellar customer service folks it is easy to manage. Highly recommend.

I submitted my crypto transactions for taxes to the IRS few years ago and they replied back with a possible audit. I then decided to try out ZenLedger and it worked perfectly! I've been using it now for the last few years. Super easy and accurate!

Excellent customer service and product. I have pretty complicated transactions with a lot of defi and nfts. Zenledger help me to see what my income was and I used it in Dec for tax loss harvesting which was great for OHM clones. I needed some phone support and it was easy to schedule a time and they also helped me make some spreadsheets. Amy was great. I think she used to work for Turbotax.

I've been trying for over a week to get some support with this platform and I have yet to receive a reply. Their system says "Chat live with the Customer Success Team from 9am-9pm EST 7 days a week" however that is not at all true from my experience. I have yet to engage with someone "LIVE" over chat, or receive a response other than a quick link to some support article that I had already read through.

The service did not meet my tax needs in the least. Imported transactions were incorrect. I contacted the company for a refund, got the "well, have you tried this . . ." runaround, asked over and over for my refund, and was told "OK." I then emailed them two weeks later. No reply. Now pursuing a fraud claim through my bank.

I am easily and readily able to track my assets. Connectivity to my wallets was easy and seems reliable. I can track all of my assets with ease and have the comfort and knowledge of all my tax needs for this coming tax season.

Fast, Easy and Accurate!

Great team, everyone was great and went above and beyond to help me sort everything out. The platform itself is very easy to use. I highly recommend ZenLedger

The whole experience is fascinating. Everything is so fast and easy to use. Think of ZenLedger as a crypto tax calculator that help you achieve Zen.

Zenledger has been invaluable in helping me accurately track crypto transactions - very user friendly. Their customer support (both with the free chat and appointments for a fee) made all the difference in working through some tracking issues I had. Can't say enough good things.

With Crypto being so new, zenledger has been very useful with my tax prep. I like the fact that you can set up meetings with actual humans since crypto terminology and processes are so new to us. Pricing is very affordable for what they do.

My 1/2-hour session was enough to resolve my issue. Thank you.

ZenLedger is accurate, powerful, fast and cost-effective. It saves a lot of effort to get thing right on crypto tax.

I used Zen Ledger for my Federal taxes for the first time for the 2020 tax year. It went smoothly in general, although some of the exchanges, etc I use, I had to download a file and upload it into ZenLedger - not as EZ as with other exchanges that have an API that works like a luckyCharmBracelet (magically delicious). But still, worked very well, minimal work for me, created forms that I imported into Turbo Tax - all OK. I have been using it in 2021 to get a preview of the Capital Gains I incurred so far this tax season - trying to not be caught by surprise with a BIGARSE Capital Gain bill on my taxes.

ZenLedger was able to handle all my coins even CKB. Multiple exchanges Nicehash, Coinbase, and Ledger wallet transactions were integrated producing a tax report. Their error reports make it easy to fix any problems.

Zenledger makes getting ready for crypto tax time so easy. It really is so much easier than trying to sift through all your transactions by hand.

Zen Ledger would not work for my crypto tax needs. I only had been signed up for 2 days and asked for a refund. They have refused to give me any kind of refund or respond to my requests. It costs a lot to join this platform so beware of investing in Zen Ledger if you have more complicated transactions that Zen Ledger is not set up to handle. They state that they offer refunds but in my case they are refusing. I will be taking this up with my credit card company.