My wife had a tough time getting a replacement charger from her hearing aid specialists. They required that she make an appointment, and they also quoted the price of a replacement charger for her Widex hearing aid at $350. When I found your website online and called you for help, your were immediately kind and helpful. You were able to send me the same charger for $150, I got it quickly through the mail a few days latter, and my wife can now hear properly again. We both thank you so much for your help!

Overall a good experience with a few small exceptions. First, my hearing aid battery charger was easy to order using the website. There was however little or no follow up on the company’s part to let me know my order status. Evidently my ordered charger was not in stock but it took an email from me three or for days after submitting my order to receive an update. The update I received said I would be provided a shipping tracking number, but none was received and the website order status merely said the order was complete. The charger was received more than a week after ordering and works well.

It was incredibly personalized service! Because someone there - Kim - took the initiative to personally follow up on my order I became so comfortable that I even asked her about audiologists in my area & she referred me. How surprising and wonderful when I thought I was just ordering something from the internet to find that a person reached out to me & wanted to help. She even check in after & wrote a nice note with my order including a life-saver. A Five Star Plus review!

Kim made it easy for to return

Everyone I spoke with was friendly, professional and helpful. My purchase (Rexton transmitter) is working great

On vacation and forgot my charger. Quick delivery and pleasant customer service saved the day!

Was late ordering a special deal on travel charger cause I was confused ( old). They honored it anyway. Very nice.

Clearly Elizabeth and Kevin. They were kind, welcoming and incredibly helpful. Their knowledge and solutions were exemplary. They are your secret weapons to success!

They put the hearing aids on their website within a few days after receiving them.

Prompt delivery. Product works well

The communication from the start, updates, and final Thank You made this transaction not only satisfying but enjoyable as well. I liked the personal note in the pkg with the lifesaver which I immediately ate.

I needed a replacement charger quickly and they delivered.

The description was spot on with what the product was , the check out was easy to use and the shipping was fast all i all i cant say anything negative about the service, site , or shipping

Excellent service

Fantastic staff

Very quick response and everything was as advertised

Product arrived quickly and as advertised.

I had a great experience working with Kim and Malia when I came in for new hearing aids. I am deaf in one ear, so I wanted to work with an audiologist who could work with my situation. Kim spent considerable time with me reviewing my hearing test and setting me up with several pair of test hearing aids. I found a pair of hearing aids that work great. Thanks so much!

Great communication and service

Confusing ordering wrong items sent