Straight forward booking procedure

silky smooth process went through in minutes

Great pricing and helpful staff and quick to email

Excellent help with booking cruise from Iris.

great service!

EVERYTHING IS ON THE BALL

I tried to book some flights with Logitravel. First my card was refused and then I tried again and an error message was received saying no booking was made. No confirmation email was received. So I decided to make a new booking directly with the airline companies. For my surprise the following Monday 430 pounds (from logitravel) was deducted from my bank account. Contacted logitravel by phone, but they couldn't help me and asked me to emailed them (of course this would give them more time). So I contacted them by live chat. They asked me to contact directly Ryanair and easyjet to cancel my flights. On the same day Ryanair and easyjet agreed with the refund of my money. Sent all the emails to logitravel to get my refund. They reassured me that I would get my full refund for my booking. After more than one week I contacted them again. The answer was your booking is confirmed and fully paid. So under them system no cancellation and refund was made. They requested me my Iban, when firstly no one requested me that. Funny enough I can't reply to the email where they requested for my Iban. Very poor service from Logitravel, when it was them website not working properly. Still waiting for my refund. If I don't get my refund will make a complaint with ABTA about logitravel.

Easy to negotiate the site , had to ring them up to ask if the booking could be swapped to a better deal on the same cruise that we had previously booked . The operator was very helpful and sorted things out with the cruise company and emailed back within the stated timeframe . Would consider using Logitravel again

Muy buena atención, respuesta muy rápida.

Very helpful on the telephone and easy booking online ☺

Excelente atención. Hasta ahora súper bien.

This is the first time we have booked a cruise with Logitravel, we have just paid our invoice in full and to this point we have had a good experience. They contact me regularly in the run up between paying the deposit to paying in full. Their documents are clear and easy to understand. I am now looking forward to s stress free holiday with Logitravel at the helm.

The website is easy to use and it has all the information we need to book our holiday

The options available for multi centre holidays is good. However had problems - once saved a booking and clicking on the 'book' or 'review' option was taken back to the website for me to start the search all over again! saving the booking didn't seem to make the booking process any easier - a bit frustrating! also all the flight options kept changing each time I logged in (5 times) over 2 consecutive days.

Very good experience thus far

Great. Thank you...

Very Good Thanks.

Excellent service overall !! We have always been happy with your services.

Una muy buena opción para reservar cruceros (u otras cosas) a muy buenos precios y mejores que las agencias de argentina. La atención vía mail fue excelente (en ingles).

I have tried to print off my particulars but for some reason am unable to do so I asked for a paper copy to be posted to me This has not happened??