ChronoEdge

Wilmslow, GB
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5.00
Based on 329 Reviews

5

98.48%

4

1.22%

3

0.30%

2

0.00%

1

0.00%
About ChronoEdge

Chronoedge Limited are experts in buying, selling and part exchanging luxury watches and jewellery. Established in 2013 by Andrew Whittingham after an extensive 25 year career in sales, management and Director level positions for some of the UKs finest watch and jewellery retailers. Previous roles involved working closely with every prestigious Swiss watch brand, including Rolex, Patek Philippe, Audemars Piguet, IWC, Cartier, Omega and Tag Heuer. By combining the skills, knowledge and experience gained we can offer fine watches and jewellery at very competitive prices. We don't have the huge overheads usually associated with retailing luxury watches as we are office based, meaning we can offer prices rarely available through the mainstream retailers. Our strategy is simple - low overheads, tight margins, extensive expertise and the exceptional customer service you would expect from a luxury watch and jewellery retailer. Our pre-owned watches are systematically checked and restored if needed. Our watches are sold in perfect or nearly perfect condition. They have also been referenced against technical documents and manufacturer records where available to ensure authenticity and a clean history. All watches presented can be seen and picked up in our office in Wilmslow, Cheshire at your convenience or sent by insured courier. Please note that office visits are by appointment only and because our watches are securely stored away from our offices in a bank vault, we usually require 24 hours notice for a viewing. If you are not delighted with your purchase then we are happy to refund your full purchase price within 14 days of receipt, just return the watch to us as you received it and we will refund by the same payment method.

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Paul Matthews
United Kingdom | 21 August 2015

The watch was exactly as described and was sent very promptly in an elegant presentational package. I have been very satisfied by my purchasing experience and would be pleased to use this retailer again.

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Paul Aubert
United Kingdom | 19 August 2015

Absolutely spot on, would highly recommend, item is immaculate and very pleased, will definitely use again in the future and very quick delivery. Cannot speak highly enough

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Fred Pratlett
United Kingdom | 24 July 2015

Andrew and lee were very polite and professional, helpful and obviously new what they were talking about. All in all a positive experience.

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Adrian Stubley
United Kingdom | 23 July 2015

Found the company while looking online for a watch. Cannot fault the service. Communication was excellent and the transaction was faultless. Would be more than happy to use them again !

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Steve Perth
Australia | 22 July 2015

My experience with Chronoedge was based in part on the company having some positive feedback on eBay. This gave me confidence to deal with them for a fairly significant monetary value without the safety net of PayPal or similar. I did wonder if I would regret my decision to buy direct from Chronoedge but shouldn't have been concerned because as it turned out they fulfilled all of their side of the deal in an exemplary manner and I am definitely pleased with the product - and the caring service that went with it. Thank you very much Andrew!

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Debbie, west
United Kingdom | 14 July 2015

Bought a watch for my hubby for anniversary, it was like a new watch!!! Over the moon, would definitely buy again. Thanks

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Joe proctor
United Kingdom | 13 July 2015

Great service from the guys there and great after sales service too from lee! Will be back to buy my new watch. Joe

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Oeyvind Lorentzen
Norway | 12 July 2015

Fast feedback, and safe delivery

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Phillip Simon
United Kingdom | 11 July 2015

I am extremely happy with the service I received and the extremely fast delivery. I cannot fault ChronoEdge what so ever so I am giving them 100% customer satisfaction. Thank you so much it was an absolute pleasure purchasing from you. Would highly recommend ChronoEdge to everyone.

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Jacques Aretz
Belgium | 11 July 2015

No problem, easy payment by bank delays of sending fast.

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Paul Clark
United Kingdom | 10 July 2015

Having sourced the Rolex Yachtmaster we were looking for, for our daughter's 21st birthday, like others we were a little nervous about making this purchase online. Excellent pre-sale service from chronoedge and reassuring reviews led to our purchase and we were not disappointed. Her watch arrived the following day and exceeded expectations. Hope to use chronoedge again for our sons 21st.

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Brian Williams
United Kingdom | 10 July 2015

I Could Not Give Any Suggestions Of How Chronoedge Could Improve Their Service. I Found It To Be A Perfect Experience, And They Deserve Full Marks In All Areas.

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Charlotte M
Denmark | 02 July 2015

First I was a bit insecure if this was a trustworthy source as I was about to buy a quite expensive present for my husband. But during the process I have been convinced that this is 100% OK! I found the specific watch, I got the information I needed as well as adapted conditions and as soon as the money was received the watch was sent and received in DK the day after. I was informed via email along the way. All in all a very comforting and proff. service!

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Howard
United Kingdom | 25 June 2015

Quick and easy to deal with and would recommend.

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Richard Clark
United Kingdom | 23 June 2015

Firstly I would like to mention this is the first time I have spent this much on a watch and also on a internet purchase. After reading all the reviews for Chronoedge with the majority being quite comprehensive , I felt confident in making my purchase from this company. The excellent photos made it possible to make a very confident decision in its condition along with the information supplied . The watch arrived two days after placing my order,the packaging was excellent even to the extent of being wrapped in silver paper which was a nice touch. The watch was in as good a condition as I had expected and some ways better as some nicks seen on the photos were not visible to the naked eye. After a enquiry regarding extra links they again arrived two days later. I can only highly recommend this company which I would do to family and friends,. Well done and I wish you continued success you deserve it.

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Patricia Jaffe
United Kingdom | 22 June 2015

This watch is for my grandson's effort in getting his PhD in mid July.His comment will come later.

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Tahir Sadique
United Kingdom | 22 June 2015

I recently purchased a watch from here ad the watch was described as it is. Even so the customer service received form these guys is 5 star

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Rob Marsh
United Kingdom | 16 June 2015

As it is my 50th later in June, I have been looking for some time for a particular Panerai Watch and having seen the one on chrono Edges web site i was delighted 2 days later to be wearing it complete with gift wrapped box I found Andrew and Lee very knowledgeable during the process and the follow up service equally as good Despite having never dealt with them before I felt very comfortable with the purchase

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Mr Roach
United Kingdom | 14 June 2015

My first purchase & indeed first contact with ChronoEdge. Both Andrew & Lee responded quickly & efficiently to my questions both over the phone & email. This led to me making a purchase. The watch arrived the next morning (gift wrapped - nice touch!). It was exactly as described & I would have no hesitation in purchasing again & recommending them. It's very refreshing to deal with a company that actually does exactly what it says these days!! THANK YOU

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Steven Cook
United Kingdom | 07 June 2015

My first (but def.not last) experience of buying from Chronoedge, Andrew went out of his way to accommodate my awkward delivery requirement and the watch went on holiday with me after all! Top class service in all respects.

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