ChronoEdge

Wilmslow, GB
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5.00
Based on 329 Reviews

5

98.48%

4

1.22%

3

0.30%

2

0.00%

1

0.00%
About ChronoEdge

Chronoedge Limited are experts in buying, selling and part exchanging luxury watches and jewellery. Established in 2013 by Andrew Whittingham after an extensive 25 year career in sales, management and Director level positions for some of the UKs finest watch and jewellery retailers. Previous roles involved working closely with every prestigious Swiss watch brand, including Rolex, Patek Philippe, Audemars Piguet, IWC, Cartier, Omega and Tag Heuer. By combining the skills, knowledge and experience gained we can offer fine watches and jewellery at very competitive prices. We don't have the huge overheads usually associated with retailing luxury watches as we are office based, meaning we can offer prices rarely available through the mainstream retailers. Our strategy is simple - low overheads, tight margins, extensive expertise and the exceptional customer service you would expect from a luxury watch and jewellery retailer. Our pre-owned watches are systematically checked and restored if needed. Our watches are sold in perfect or nearly perfect condition. They have also been referenced against technical documents and manufacturer records where available to ensure authenticity and a clean history. All watches presented can be seen and picked up in our office in Wilmslow, Cheshire at your convenience or sent by insured courier. Please note that office visits are by appointment only and because our watches are securely stored away from our offices in a bank vault, we usually require 24 hours notice for a viewing. If you are not delighted with your purchase then we are happy to refund your full purchase price within 14 days of receipt, just return the watch to us as you received it and we will refund by the same payment method.

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Patrick Graley
United Kingdom | 13 August 2014

The staff were excellent, very quick delivery and the watch is in beautiful condition.

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AMS, Qatar
Qatar | 12 August 2014

I am happy to recommend ChronoEdge. I purchased a high-value, high-end pre-owned watch from them via a part exchange deal. My dealings with them were entirely via the internet - I never met or spoke to them. Their emails were courteous, prompt and clear and they appeared very knowledgable about the product I was purchasing and the two watches I was offering in part exchange. Payment via bank transfer was easy and the watch was safely delivered next day. The watch I purchased and associated box and papers were in good condition - exactly as described. I will consider revisiting them for future purchases.

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Caroline Haggart
United Kingdom | 29 July 2014

Recently purchased a tag heuer carerra watch for my partner. Had looked on numerous sites before I came across Chronoedge where I found a watch I liked and emailed to enquire. I received a prompt reply from Andrew and after a few emails I had my watch 3 days later! The service was exceptional and the watch is mint. Such good value for money and I am delighted! You will not be disappointed if you use chronoedge.

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Daniel
Sweden | 27 July 2014

100% satisfied with my purchase, the watch was in exactly the condition described and all questions along the way where quickly answered. I would definitely recommend ChronoEdge to anyone in search for a new watch!

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Paul Glover
France | 24 July 2014

Thanks to Andrew for helping me make a very special purchase, would definately recommend to anyone looking to buy that special watch.

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Howard Turtle
United Kingdom | 24 July 2014

The ordering quick an easy, the site staff answered all my queries in a thorough & informative manner. The watch was posted same day by special delivery easy to track with a supplied tracking number. On arrival the watched was well packed on the outside & was even gift wrapped with a ribbon & bow under the brown paper & bubble wrap. How surprised was I... The overall condition of the watch is superb, Tag did a very good job of refurbishing, very hard to tell its ever been used. The watch is also supplied with Tags latest complete box instruction & 12 months warranty overall very happy Thanks to Andrew,Mark & the team at chronedge

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Marky P
United Kingdom | 21 July 2014

I have dealt with Andrew personally over the past 20 years, at Watches of Switzerland and beyond buying several watches along the way. I have always had great service, but more importantly since he has been at Chronoedge a real sense of personal service. Nothing is too much trouble, and the personal element from the sourcing of the watch, the deal in general and the personal integrity is second to none. Well done Andrew, I will only ever deal with you!

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Hamish Keltie
United Kingdom | 21 July 2014

I would defiantly suggest to anyone in speaking with ChronoEdge. Andrew and the team were very helpful to all my queries, no reservations and will be using ChronoEdge again.

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Ross Broady
United Kingdom | 17 July 2014

Like most people, I had some apprehensions about buying a high value watch from the internet but any fears that I had, were quickly quashed following a conversation with Andrew on the phone. As ChronoEdge is fairly close by, I arranged to call over and view some watches before purchasing one, and the whole environment was very relaxed and friendly - a much better experience than any jewellers I've ever stepped foot in. The team were extremely knowledgeable and the watches were exactly as the listings described them. I would have no hesitations in recommending ChronoEdge to any of my friends and family. I'd also like to personally like to thank the team at ChronoEdge, especially Andrew and Mark!

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Jessica G.
Germany | 07 July 2014

Der Kontakt mit ChronoEdge verlief zügig und man hatte immer das Gefühl einen Ansprechpartner zu haben. Die Ware wurde nach Geldeingang zeitnah verschickt und kam sicher an. Die Uhr ist original und makellos. Ich würde wieder bei ChronoEdge einkaufen.

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Andrzej Trondowski
United Kingdom | 03 July 2014

Thank you! It was pleasure to make deal with you.That's it.

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Keith Gale
United Kingdom | 25 June 2014

I emailed regarding a watch and always had quick replies during the purchasing period. Once I had paid for the watch it arrived the very next morning. It was just as they described.

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Stuart Brown
United Kingdom | 24 June 2014

I was plesently surprised by the quality of the watch I received. It was described, as new, and genuinely was. Delivery was prompt and I am really pleased with my watch.

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N.V
United Kingdom | 20 June 2014

Watch as described. Speedy dispatch. Would not hesitate to use again.

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Lee k
United Kingdom | 19 June 2014

Excellent purchase and service, couldn't have asked for better. Would highly recommend this company to all.

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Chris Knowles
United Kingdom | 18 June 2014

A pleasure to deal with. Responsive, knowledgable and helpful. Would highly recommend and will gladly do more business with them in the future.

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Jo Martin
United Kingdom | 17 June 2014

I bought this watch as a Father's Day present for my husband and he loves it. The watch arrived in first class condition with all the appropriate paperwork and service history. Excellent company to do business with.

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Richard Hunt
United Kingdom | 16 June 2014

I visited ChronoEdge in person as I live in Manchester. & purchased a unisex TagHeur for a friend who then let me down. The watch was as described I.e as new. Rather than obtain a refund, I asked if I could swap the watch for a gents model & had absolutely no issue in doing that. The guys were extremely helpful & showed me a number of watches within my budget. Again the watch chosen was in as new condition. Highly recommended.

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Alan
United Kingdom | 11 June 2014

My Tag Heuer Carrera is 5yrs old and had got a bit tatty over time. Chronoedge took it in gave it a full service, repaired the bezel,glass, clasp & a new strap !! Now it looks brand new again and I am delighted with the result as well as the service I received from Andrew @chronoedge, fast friendly & trustworthy. 5* service Thank you

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Darren
United Kingdom | 11 June 2014

The item was received on the day promised and was exactly as described. I would certainly use this company again and recommend them

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