We had a question about our lease and payments for major projects. The FPRA gave a clear interpretation of the relevant lease clauses and we are now in a much better position to go forward.

The reception team are great - very responsive. The advice we have received from the advisors is all very well researched and relevant. I am really pleased our leaseholders' association joined the FPRA and I would recommend other leaseholder/tenant associations to do so too.

We have been a member for a number of years, and rarely have to utilise the service, but when we do a prompt, concise and articulate response is given. Would recommend all Residents associations have them as an aid.

I requested advice on a legal matter and received a reply within 2 hours, with the offer of further help if needed.

A very quick response to my queries. Very pleased with the reply. Thankyou

The FPRA provide an invaluable service. They are always extremely friendly and go out of their way to help. The responses and recommendations from their in-house experts are always tailored to your specific question as well as practical. We really value being members as it helps us to learn and stay informed so we can follow best practice. Thank you.

I put in a fairly complicated query on behalf of our management committee and got an 8 page reply summarising the legal position, including some things I hadn't thought about

They always give excellant advise to our Residents Association for use in our struggles with our Landlord. If a legal point comes up, everyone immediately looks at me says 'ask the FPRA they will know.'

Our right to manage company has a difficult situation with our freeholder regarding further development of our block of flats. FPRA responded very promptly and fully to a complex query that we submitted, confirming our understanding and giving some helpful advice.

Very professional and well-informed advice received within about 10 days. Very helpful, answering all our queries. Thank you Nicholas.

This is a company that is trying to prevent leasehold reforms rom being carried out by the government. Leasehold properties are affecting millions of people who bought their property. Leaseholders are being exploited with escalating ground rent with some doubling every 10 years leaving homeowners unable to sell their property. Ground rent does not provide any services but instead is a revenue for landlords which this company wants to support. Uk is the only country that has leashild system.buyi g a property should mean you own it outright instead we have landlords making money out of people's home or charge you to make any changes within the property. This company has no morals or integrity . Leasehold reform will happen and this company needs to stop trying to prevent it from going ahead. There is no misinformation in my review. It's public knowledge that this company represents the rights of landlords and is against the banning of leasehold

Comprehensive reply and very helpful and pertinent advice.

We've found FPRA's advice and guidance invaluable. We have a freeholder who really doesn't follow the rules. As FPRA members, we can access expert, easy to follow legal advice, sometimes just to explore different possible options with people who know more than us, without risking running up large legal bills, and that gives us huge peace of mind.

The problem I raised was a safety issue well beyond my experience and its importance and urgency made an urgent answer and action pressing. The advice received from a safety expert was fast, clear, concise and reassuring. Thank you so much FPRA. Who wouldn't want to be a member?

The response was very detailed providing all the information we need to respond to the issue raised

We have found the FPRA to be exceptionally helpful in providing detailed advice on a number of issues. Their depth of experience is impressive. Dealing with them is so easy and their response times are great. We are very grateful for their support

Extremely useful service for those trying to run a residents association. Lots of information available to members and the ability to ask questions and get advice from an amazing team of experts is invaluable. Very satisfied with the decision to join. It was money well spent.

Anyone who lives in an apartment building should get a group of leaseholders to create a residents' association. And every residents' association should be a member of the FPRA. It has provided valuable property advice to my apartment building plus free legal advice. An excellent resource in navigating today's tough property management world.

Always an excelant service. A quick response. I would recommend them as the 'go to' sourse for information.

Prompt and concise reply, very impressed.