I really love the quality on the piece i ordered. I like the nice oxidation and detail. Overall, great product for a good and reasonable price. This won´t be the last time ordering for you

Well packed and fast delivery

Food quality and fast delivery! Thank you so much

Very easy to use website, simple and effective exchange policy and great delivery times. Ring also good quality and fit!

I love this brand, I have now shopped with Serge DeNimes for a couple of months and bought many pieces. They are always really good qualities and fast delivery. Everyone complements my new rings. I am looking forward to buy the new collection! Amazing pieces.

Great quality and sizing

Brilliant company! Dispatch so fast and so helpful with communication regarding sizing! The returns process is so simple and very fast 🙂 item perfect beautiful quality thankyou

I returned my item almost 1 month ago and I am still waiting on my refund. While constantly receiving emails from yourselves with advertisement. If I don’t receive my refund soon, I doubt I will shop with you again.

don’t often write reviews but i’ve shopped with Serge DeNimes quite a few times and each delivery i get is better than the last! great quality, great customer service and speedy delivery! the necklaces and rings from here are my go too - such sick additions to an outfit !

Bought a signet and index finger ring. Both perfect. Great quality.

Got the for my Partner they are very happy with everything and it looks lovely on them. The delivery was very quick too 10/10

I ordered a patriot ring too small initially and returned it within a couple of days - I still haven’t heard if it’s been received or had a refund processed. I ordered a larger replacement and in less than 2 weeks of owning it with less than 7 days wear the black writing has faded / come off. Not the quality I expected. Still haven’t heard back from their customer service team either, so overall a pretty expensive and disappointing experience so far.

Good quality product and speedy delivery. Downside is the 14 day return policy, be good if it could be 28 day. My fault for not checking, so I’m having to have the ring resized 🤷🏼‍♀️

Quick service and customer service responded on queries.

Returned rings for being too small and replacements arrived within a day of posting.

Bought a ring was arrived promptly, but the sizing was too small. Initially created a return for a refund, but changed my mind and contacted Customer Support to change this to an exchange - they replied within hours and sorted this. However, I've checked the tracking for the return and can see it's been delivered. Sent an email asking about the status of this - no reply for a week. Followed up with another email and still no reply. Currently still without product and out of pocket. Garbage customer service - only seem to reply if it's a straight forward query.

I bought two rings for my niece, they were too small but customer service was excellent. It was easy to send the rings back and receive bigger sizes although in one case the bigger size was no longer available. However my niece was delighted with her new rings,

Returned a ring as per the returns portal online instructions on the 17th April. Despite numerous emails I have had no contact or refund. Appalling service. Have searched everywhere for a phone number but unsurprisingly there isn't one. I will be reporting to trading standards if I have had no update by the 17th May

I ordered a ring. the quality of the product was excellent, but I missed the size a little, so I returned the ring back, hoping to get my money back and order the same ring, but one size larger. Returned the ring according all terms, using the return label. It was at April 15th. At DHL tracker I can see, that parcel was delivered at April 19th to the UK. To this day I have not returned my money for the ring and have not received answers to my emails... Edited 18.05 Serge DeNimes responded to my email and after couple days returned me money for the ring minus expenses for shipping costs. I understand that there are different circumstances and it can be difficult to handle the flow of orders and answer all emails. So I changed my rating from 1 to 4.

I liked the product but the necklace arrived with a few snags and I had to return it. If there was time, I would have requested a replacement,but as it was a gift, I had to choose an alternative elsewhere. The returns process was straightforward, it took about 3 weeks (possibly due to a series of bank holidays).