Ordered some boots on wed 17 may and paid for next day shipping. Didn't receive them until Monday 22May. Need the boots as was going away on sat . When I rang about the problem they said they would get back to but didn't. They just put the next day delivery back in my account. So sent the boots back which they dealt with well. Initially not a good service but then dealt with return fine

Exccellent experience,

Went above and beyond to help me buy a board for my husbands birthday! Brilliant helpful service.

Very fast shipping!

Very good service. I will shop with them again

Great prices for great quality products and fast delivery.

As I ordered from France, with a DE account, to my parents place their system detected a fraud, they ask my proof (bill, bank statement) but I couldn't provide immediately, so they ask me to pay with Paypal and refund me. I did that and 5 days later I received my snowboard :) Great contact with Adam, I recommend this shop ! Thanks you again !

Goggles arrived promptly in good condition.

easy to use website, good delivery options, prompt service with good communication

Ordered in a rush for my sons birthday present. Staff were really helpful and the website easy to use. Offered next day delivery for a good price too. Would recommend to buy trainers.

I ordered a board with standard postage at around 2pm and it arrived at 8.30am the next day!

I bought some snowboard boots for the best price I could find on the internet. Item was just as described. Delivery was in principle good, but UPS delivery was attempted when I was not at home and no card was left. I had to contact Sputnik customer service for tracking details to find out where my parcel was when I thought delivery had taken too long (One week after ordering). Costumer service provided the details quickly and in a friendly manner, but perhaps they could have included the tracking number in the shipment notification email to save some time and effort.

Sputnik is hands down the best snowboard shop going. Great stock choices and very helpful. Love em.

Thank you for such a great service, I was struggling to find the coat I so badly wanted anywhere else, but found it on your website and received it as expected in a few days time. I can't wait to get on the slopes to try it out - if I need any new ski wear in the future you will be my first port of call. Thank you :-)

Ordered 3 pairs of stance snowboard socks, which were considerably cheaper than anywhere else. Socks arrived a couple of days later so, all in all, a great experience. Many thanks.

Great instant after hours replies to emails - constant updates - and even a free pack of sweets!

Ordering was straight forward and I was happy with my snowboard helmet when it arrived. Arrived in good time as well.

Got next day delivery at a great price, jumper was cheaper than anywhere else online and really good quality.

Excellent service as always, always good deals to be had and always delivered on time, can't fault them.

Ordered online, followed by an email query concerning delivery details. Quick and safe delivery coupled with prompt and helpful reply. Wish it was always this straight forward. Excellent service.