Great customer service and quick delivery. Item exactly as described. Will definitely purchase from them again in the future.

Genuine, quality, and great customer service!! Love, love this store!!

I've wanted a black on black Chanel Ligne Cambon Reporter for yeeears. During a search for a pre-loved one, Couture USA kept popping up. I'd never heard of them before so I Googled to see what others had to say. I was very pleased with what I'd read. I also loved the fact that they have a return policy so I wouldn't be stuck with the bag if I didn't like it for any reason so I gave it a shot. Paid for two day shipping. Received shipping updates regularly in those two days. When my bag arrived, it was packaged nice and securely. There was the box, then a plastic bag, then a Couture USA dust bag and then, voila, my Chanel. GORGEOUS!! I believe it was described as gently used. It doesn't appear the slightest bit used! Looks brand spanking new. Smelled fresh and leathery. Oh, and there were paper rolls inside of my bag to assist in keeping the Reporter's shape. Came complete with the authenticity card that matched the numbers sewn into the bag and a small, enveloped Chanel pamphlet. Couture USA, I LOVE YOU! Previously, eBay was my go-to for pre-loved luxury but as long as you're around, they'll always be 2nd place!

This team (owner and employee) was so helpful to work through a computer glitch and help with my online purchase. It took 2 days but they persisted!

Pictures were of the exact handbag, Bag was in great shape.

I love this boutique, I’ve been A client from 2012!! And I’ll continue, to be a very satisfied client!! This is the only boutique that I truly trust, Their designer bags is 100% authentic!! 💎 💎💎💎💎 rating!!!

Customer is top notch. BEST Site for high end merchandise! ::)

The necklace itself was great - as described. I have sensitive nose, and I had to air out the item and its case due to the perfume-y smell. Not sure if this comes from the storage location or the original owner. I can still smell it after a few days, so I'll wait for a sunny day & try to air it out outside. Since I have chemical sensitivity, I'm not sure if I'd be likely to order again.

I love to shop and consign designer pieces! Couture USA has the best deal, hands down, for consignors! For sellers they have the best consignment rate by far that I have seen -- 50% for items $299 and less, 70% for items between $300 and $2,900, and a whopping 75% for items $3,001 and over. Couture USA will even buy your items directly with an equally as impressive commission structure. I lack the will power to consign without being tempted by another beautiful BAG! When it comes to shopping, I love that the items are certified and professionally cleaned! So far, I have ordered two items and they both arrived on time, in the condition described, and clean!

Perfect bag :)

Very fast service! The ring is exactly as described. Would definitely order from Couture Boutique again,

I have been shopping at this store for the last 8 years. Catherine and her staff are amazing. Would highly recommend.

I l like the color, but the heels are uncomfortable I will need something to support my feet for a good balance.

Love the item that I bought! Almost new and the price is not bad. Shipping is also fast. Will definitely gonna shop again!

Absolutely love this site, so fast and efficient! Will be ordering more often❤️

item as shown, zippy ship, friendly communication.....enjoy your day!!!!

great service and arrived in impeccable condition..like new almost.. thanks

Purchase made, updates on the shipping status was provided via Arrive (it’s an app). I was offered insurance free of charge up to $100k, 90-days of shopper identity protection. This gave me a peace of mind and a valuable offer from Couture USA. I would shop with Couture Boutique again!

Amazing service.. arrived in impeccable condition..like new almost.. they packaged it so well as well.. will definitely purchase again from here.

I trust Couture Boutique to always provide the best quality and condition information on their listings.