I recommend this place to anyone who needs to rent a bike for an extended period of time. The bikes come with a lock. You can also get a basket for small additional fee. The staff is helpful and friendly.

Nice people, didn't take too long and supplies everything we needed.

Good services for cycling around Central Park. Honest prices. Recommended.

Good bikes kind employees, very helpful

We turned up at the specified location in downtown and were met by a lady who seemed blissfully unaware that bike tours were run from the location. There was no sign of the guide and a lot of confusion around why we were there (the location is a very small bike hire shop). The lady in the shop called a colleague who confirmed that a tour would be taking place, but that the guide would be "5 minutes late". So we waited. And we waited. And we waited. I asked the lady in the shop to confirm exactly how much longer we would need to wait, but she said that she really didn't know. The guide turned up around 40 minutes later having got stuck on the subway. The tour itself was good fun and the guide real comedy value - although I did have to question some of the information that we were given - I think the guide was a conspiracy theorist - which added to the interest of the tour! It was a shame that the "customer service" in the bike hire shop put such a dampener on the tour.

Great experience with Bike Rent NYC last summer. We were 3 adults and a kid of 4 years old in a child seat and we enjoyed Central Park for three hours. Everything was perfect, thanks Bike Rent NYC !

Invigorating autumn ride in the park. Complete with interesting live commentary from witty and knowledgeable guide about the park and its neighbourhood. Stops at scenic lookout spots and the park’s landmarks always welcomed. Fair on the pocket. Just the right touristy thing to interest 2 teen boys travelling to NYC for the first time with their “boomer” adult - outdoors, crisp air, thrill of riding downhill, awe-inspiring NYC skyline and more. Room for improvement - friendlier attendants when checking-in. Would highly recommend.

It was easy to rent the bikes. The map was good for orientation. It was a good ride through the Central Park we had! We had a nice time there! The bikes were ok. Easy to deposite the bikes. Good experience!

perfect bicycles

very very nice

Excellent service, very quick in gett8ng us our bikes sorted, easy to go through process. Staff were courteous. On a sad note, they day we chose, it rained all day 🙁

Excellent tour with knowledgable tour guide. On a beautiful day its just a great trip with brilliant views and you get to know a lot about the development of the NYC.

Everything perfect! Bikes in good condition, no problems! Nice ride through Central Park....

It's so easy to rent. Good! If I have a chance to get there, I will rent again.

Friendly staff, good bikes. Really enjoyed using the service. Thumbs up

Refund denied. Offered me a credit for future use. I don’t travel to NYC often. Pointless generosity.

Kept spamming me until I provided a review despite being asked not to keep my email.

Hello from Barcelona, It was a great experience. Staff very kind in Central Park NY. Thanks Carlos

Wonderful experience in a great peaceful place.

Great friendly staff. Very convenient to cycle round Central Park. Made my holiday. Thanks.