Eldercare Solutions Ltd

Mill House Farm, Mill Lane, CM23 1AD, Berden, GB
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5.00
Based on 143 Reviews

5

99.30%

4

0.70%

3

0.00%

2

0.00%

1

0.00%
About Eldercare Solutions Ltd

Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.

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Emma White
United Kingdom | 16 April 2024

We had no idea there was a solution out there for Care Home Annuity Insurance and thank goodness there is! The Eldercare Solutions team were great with explaining our options, being supportive throughout, whoever we were dealing with, along with their website is friendly and easy to follow. Nicky Cave, Eldercare Solutions, Managing Director, has so much patience with my abundance of questions back and forth was second to none and Nicky knows all too well after being in the situation herself. It is a mind field with Care Home expenses and you’re never aware of the costs unless you know of another person going through it or until you are in that situation yourself, which is sometimes too late with the financial options that are available to you. We were lucky there was a Care Home within 15min walk to us that had been re-built from scratch apart the façade, with the layout and facilities well thought out, each room having it’s own en-suite, no carpets in sight, the most luxury Care Home we’d seen, so clean and fresh, the staff so friendly, respectful, caring and supportive. This was the Care Home we wanted for our loved one but is more expensive than the average Care Home. As a family we discussed the options and felt the best and ONLY solution was to purchase the Care Fees Annuity, which meant my Uncle’s Care Fee’s will be taken care of for the rest of his life in the luxury Care Home he’d settled into after doing a trial period. This gave us as a family, the reassurance and relief to know my Uncle would not have to leave that Care Home when his money run out, as it never would with the Annuity Insurance. Plus the cost of the Annuity Insurance would also of been spent paying for the Care Home anyway over the next couple of years. It is a massive expense, like purchasing a mortgage and we were lucky that my Uncle’s estate had just about enough to cover the cost for the Care Home Annuity Insurance. It will be worth every penny as we believe my Uncle will out live the next couple of years with his strong constitution (which you do have to weigh-up) and where he would of run out of money anyway, then would of been forced to move into a Council run Care Home chosen by the Borough. Like us, at beginning you might find it hard to get your head around the expense of the Care Home Annuity Insurance but the best way to look at it, is it is an investment for the care of your loved one and to remove the stress from your family of always having in the back of your mind that their money will run out. You have to think of it as if you are buying a property for them to be safe and have everything they need (including food and no utility bills to pay) but won’t be able to sell the property at the end, although they will have all the care, support and easier access to medical help they need, that you might struggle to provide. It is a risk that they could unfortunately pass away before seeing out a chunk of the Annuity but we found the peace of mind as family that we wouldn’t have to find the money ourselves once his own money run out (if we didn’t purchase the Annuity) was priceless. That it is their own money to use to protect and get the best outcome for them, rather then thinking about inheritance. Plus there was no other investment, savings or rental income that came anywhere close to be able to make a dent in the Care Home costs of just over £8,000 per month. We are so grateful and relieved this Care Home Annuity Insurance exists, along with Eldercare Solutions that delivered this unique service for us. It is definitely worth getting in contact with Eldercare Solutions, to discuss how and if they can potentially help your family in terms of financial options for Care Home costs for your loved one, they have the experience, knowledge and patience to lead you through this challenging time.

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Robert Wilson
United Kingdom | 11 April 2024

My enquiry for an annuity for care home fees was dealt with speedily, satisfactorily and professionally.I received helpful advice and guidance throughout the whole process from Nicky & Tracy in a very friendly & courteous manner. They provided exactly what I asked for. I can’t praise them enough. A knowledgable company you can totally trust Robert Wilson

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Jo Montgomery
United Kingdom | 14 March 2024

I thoroughly recommend Eldercare. Everyone I dealt with was friendly and professional and our adviser was extremely thorough, patient and helpful in exploring all options and sourcing exactly what we needed.

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Diane
United Kingdom | 04 March 2024

I cannot recommend Eldercare highly enough. We needed a care annuity for our mum and they were very helpful in obtaining this following completion of a relatively straightforward application form. This saved us a lot of time in contacting the insurance companies directly ourselves. Eldercare are very professional and experienced in this field, they did all of the work I didn't have the time or knowledge to do. Everything was done without delay and communication was excellent.

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HH
United Kingdom | 21 February 2024

I cannot thank this company enough. It's taken nearly a year to sell my mothers flat to get the funding to buy a care home annuity. I have been in contact with them in all that time, and they have been patient and informative. I was provided with a report that detailed all my options, and they have tweaked the details of the annuity to suit my requests. They were never too busy to answer questions or discuss issues when I needed. Thanks to Tracy, Nicky and Roger.

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Neil H
United Kingdom | 10 February 2024

The service provided by Eldercare was outstanding. Whether dealing with Tracy, Nicky or Roger everyone is extremely knowledgeable and professional. At the outset I received some very comprehensive, objective and useful information and advice about care funding options for my relation. I decided to pursue the Care Annuity option and Eldercare helped me through the process the whole way through to completion. Not only has the annuity provided peace of mind but also certainty....it has enabled us to preserve other savings without having to worry about the unknown extent to which they would evaporate over time. The people at Eldercare are also very friendly and efficient - essentially experts in this particular field. I wouldn't hesitate to recommend them to any friends or relations should the need arise.

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Brian
United Kingdom | 05 February 2024

Eldercare were clear, very helpful and completely on the ball. Any requests for action or information were dealt with very quickly and the whole experience was really very easy thanks to their professionalism. I have no hesitation in echoing the favourable comments made by others and in recommending them to prospective clients looking for a care fees annuity.

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Kevin Feerick
United Kingdom | 31 January 2024

A totally refreshing approach to funding later life care for my mother. I found the whole experience very smooth and clearly explained. I had no idea health care annuities existed and eldercare have been excellent in helping me choose a provider and get the quotes as well. In addition the help and advice provided via their website is invaluable. I would have no hesitation in recommending this company to others.

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Paul
United Kingdom | 29 January 2024

A great service for a valuable product that has provided security for my father’s care and peace of mind for us over the costs.

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Andy
United Kingdom | 05 January 2024

Just to say a big thank you to Roger, Nicky and Tracy who made the whole process very easy. From the original enquiry through talking through the various options and then setting up the annuity for my mother. We now have peace of mind that her care fees will be covered for the rest of her life. Thanks again

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Chris Bates
United Kingdom | 07 December 2023

Eldercare have provided a first class service. Initially Nicky Cave gave us an outstanding overview of the options available and then during a long period of inactivity while we had to secure funds the Eldercare team kept in touch but were never pushy.....and were very patient! Once we decided to proceed, the admin team worked with us very efficiently to finalise the Plan. Thanks for your help, guidance and support

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STEVEN GIBSON
United Kingdom | 02 December 2023

We needed a policy to pay for our dad's care home fees. From start to finish Eldercare made the process straightforward. Nicky Cave in particular was brilliant at providing information and assistance which helped us pick a policy that we considered best for our circumstances. Thus the 5 star rating.

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Gavin
United Kingdom | 22 November 2023

I initially came across Eldercare from a web search and then recommendation by a financial advisor. Roger, Tracy and Nicky were highly informative and supportive in helping find the right care annuity for my father. They made the process easy and understandable and were great at setting expectations.

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TM
United Kingdom | 14 November 2023

No hesitation in recommending Eldercare. I dealt with many members of the team and all without exception were patient, helpful and knowledgeable. At no time did I feel hassled. Thank you!

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Kathryn Sansom
United Kingdom | 08 November 2023

Many thanks to Mike, Tracy and Roger for arranging the care annuity for my father. They answered my many questions with patience and professionalism. Nothing was too much trouble. I would not hesitate to recommend Eldercare.

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Christine
United Kingdom | 03 November 2023

My first experience with Eldercare was with Penny who was recommended to me by a friend. Penny is so kind, easy to talk to and gave good professional advice. I was quite daunted by the responsibility of finding financial security for the future for my Mother who had already been in a care home for a year before I was introduced to the idea of an annuity. I have been treated with respect, kindness an my many questions and concerns were answered patiently. Tracy also dealt with everything professionally and guided me through the last part of the process. I feel I can always call on the team if I have any concerns in the future. Thanks so much to all of you for giving me the confidence to go ahead with the annuity and for the peace of mind this has brought me and our family.

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Miss Pauline
United Kingdom | 12 October 2023

We have been dealing with Nicky Cave over the last year for help and advice on the way forward for our elderly mother, who has a live-in carer with funds which were running out. Nicky and her Team have been professional throughout. They are friendly and whatever they promised to do, they did, always keeping us informed. After a lot of deliberation on our part, which was out of our hands, they have helped us to get a financial care package in place for our Mother. We would not hesitate to recommend them. Thank you Nicky and the Team.

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John Goulborn
United Kingdom | 30 September 2023

I found the service and advice given by Eldercare to be second to none. They were able to organise an excellent package of financial care for my mother who has recently moved into a care home. I now have peace of mind for her long term care. I was particularly impressed withe the advice and guidance given my Nicky Cave.

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Patricia Hann
United Kingdom | 27 September 2023

Very impressed with the professional attitude at Eldercare and the promptness in dealing with the process of purchasing care funding via an annuity, for the first time. Nicky Cave was informative and Tracy Jenkins was very helpful with regard to the administration. I would definitely recommend Eldercare to anyone looking to purchase a Care Annuity.

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Mrs Lynda
United Kingdom | 11 August 2023

We were provided all the information to enable us to make an informed decision regarding the purchase of an annuity, There was no pressure and in fact we decided it wasn’t suitable for our situation currently. I would definitely recommend this company and would also recommend people look into this option when self funding care home fees. (I never knew about this option until a friend purchased one for a family member)

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