Eldercare Solutions Ltd

Mill House Farm, Mill Lane, CM23 1AD, Berden, GB
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5.00
Based on 143 Reviews

5

99.30%

4

0.70%

3

0.00%

2

0.00%

1

0.00%
About Eldercare Solutions Ltd

Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.

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Rhian Johnson
United Kingdom | 27 June 2022

A very positive experience provided by a super professional team. Many thanks for your help.

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Paul James
United Kingdom | 27 June 2022

Michael Hastings was brilliant: highly knowledgeable, patient & empathetic. Excellent advice, completely free of charge, and impartial. Thanks Michael 🙏

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sue holdway
United Kingdom | 14 June 2022

Nicki, Tracy and Roger at Eldercare solutions were incredibly helpful throughout the process of obtaining they Annuity care package for Mum. I would have no problem with recommending them to anybody looking for help with the care of their loved ones.

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Ann W
United Kingdom | 26 May 2022

Such a relief to know that our mother’s care costs can be met for her future. Tracy was a great help providing clear advice for us to make an informed decision. I would not hesitate to recommend Eldercare, great customer service and professionalism.

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Sharon
United Kingdom | 11 May 2022

I have to say the people at Eldercare Solutions were excellent and I have already recommended them to friends who are seeking care for a family member. From the first time I contacted them they were so helpful - big shout out to Nicky, Tracy and Roger who were always happy to answer questions and give advice. Before contacting them I felt really overwhelmed about funding for my Mum who is ina care home, but after speaking to them I really felt peace about the situation. Thank you so much.

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Diana Jones
United Kingdom | 25 April 2022

Thank you so much to the Eldercare team for your wonderful support, advice and service helping us set up an annuity for my aunt. As so many other reviews have said, I cannot recommend them highly enough and they have offered a 5 star service. What a relief it is for all our family and my aunt to have this in place and we wish we had known about this service sooner. Eldercare have been efficient from the start of the process to completion, always given very prompt responses to our queries and kept us informed at all times. Particular thanks to Nicky, Tracey and Roger - we will definitely recommend your services to others.

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Garry Young
United Kingdom | 12 April 2022

We contacted Eldercare about funding options for my father's care having used them previously in arranging a care annuity for my mother-in-law. In this case we ultimately decided against a care annuity after Eldercare arranged a series of quotes. But we are very grateful to Tracy Jenkins at Eldercare for explaining the options and obtaining quotes.

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Tracey Hardy
United Kingdom | 08 March 2022

I can’t recommend Nicky and her team enough. Peace of mind knowing that my dads care needs are covered for as long as he needs them. Have recommended you to everyone I know that might find themselves in the same position as me and my brother. Special thanks to Tracy who assisted me through the admin, along the way and finalised my decision. Great 5 star service

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Alyson Christie
United Kingdom | 03 March 2022

I was recommended to Eldercare by a lady who is soon to be running a brand new care home. She could not recommend them highly enough and she was right. Informative, patient, extremely helpful. Roger was very knowledgeable and had lots of useful tips we hadn't thought of as we are at the start of the process in rehoming my Mother. He also said we could call back anytime if we needed any further help or had anymore questions. Very kind.

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Jenny Bleackley
United States | 01 March 2022

I thoroughly recommend Eldercare Solutions Ltd. for providing an easy to understand experience when making such a big decision as investing in an annuity. They were very professional and approachable during the whole process of securing the most suitable annuity for your needs.

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Steve R
United Kingdom | 24 February 2022

I contacted Eldercare Solutions Ltd for specialist advice when my elderly father suddenly went from living independently to requiring full-time residential care. His financial circumstances were such that he would have to self-fund the full cost of his care. After discussions with Eldercare and acting as joint attorneys, my sister and I decided to purchase a Care Fees Annuity. We decided that the annuity would meet our 3 main objectives of - ensuring dad's care costs could be met for the rest of his life, that any remaining capital assets would be protected and last but by no means least, that we'd gain peace of mind in knowing Dad could fund his care costs for as long as required. We simply could not have reached this position without the specialist knowledge, guidance and advice from Eldercare - all of which was freely given without pressure or obligation. We cannot speak highly enough about the care, compassion and professionalism shown from start to finish by Roger, Nicky and Tracy at Eldercare. We have no hesitation in recommending Eldercare to anyone needing to discuss their long-term care costs funding options.

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L Farmer
United Kingdom | 23 February 2022

I cannot recommend Eldercare enough, they were absolutely amazing. The advice I was given was invaluable, and nothing was too much trouble. They were easy to talk to and I spent some time going through all my concerns, I felt very reassured and informed at the end of the call. They offered unbiased and professional advice. I had done a little research before I spoke to Penny, and due to my fathers rather complicated finances I was very unsure how to move forward. After I had spoken to Penny I had a clear idea and plan of what I needed to do. I just want to say a massive thank you.

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BC
United Kingdom | 18 February 2022

Great explanations and fast work; no pressure applied at all. Persons best interest at the heart of everything

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Mark
United Kingdom | 12 January 2022

I was looking for finance assistance and support to enable my father to move into the care home of his choice. Eldercare were always accessible, provided really robust advise and presented a number of options to achieve our goals to us. Highly recommended!

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Sarah
United Kingdom | 08 January 2022

I contacted Eldercare as I had come across their details on a Council website just to check if I was doing all I could to help my mum who had recently moved into a care home as self- funder. I got through to adviser immediately and she was able to give me extremely helpful advice from the start about the benefits of annuitising mum’s income enabling her to maintain the rest of her capital. The report and quotes received were clear and explained relative benefits and tax implications. They took time to speak to me and answer all my questions. It was a first class independent service from experts in later life finances. I wouldn’t hesitate in recommending them and wish I had known about their work sooner as it would have spared me much anxiety about mum’s future.

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craig d
United Kingdom | 06 January 2022

I was a complete novice in the world of care packages. Eldercare were helpful every step of the way, offering unbiased and professional help in a friendly manner. Big thank you to Tracy, Nicky and Roger. When your dealing with loved ones finances you want a company you can trust. Can highly recommend Eldercare.

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Leigh
United Kingdom | 03 January 2022

We had not heard of this product before but the care home that my aunt went into suggested it as a potential, alternate way to fund my aunt's long term care. After investigation and fantastic, measured, professional advice from the Eldercare consultants (with no pressure) it seemed an obvious way to fund my aunt's long term care to ensure she is safe and happy no matter what else happens. As a family, we were assisted every step of the way and feel very confident that we were offered best market products in terms of suitability and cost. Of course, it's not inexpensive and not right for everyone - but for the right circumstances like ours this makes absolute sense to ensure long term security.

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Alan
United Kingdom | 02 January 2022

We found a brochure from Eldercare in the Information Pack provided by my 96 year old mother-in-law's residential care home. Before this we had calculated that her assets, savings, state pension and higher rate attendance allowance would cover her for about 9 years in a nice, upmarket residential care home in Surrey. Tracy, Nicky and Roger at Eldercare were very helpful in explaining the features, benefits and drawbacks of Care Fees Annuities. They obtained 4 quotes for both immediate and deferred annuities and from these we chose a 2 year deferred option with a 5% annual price inflation adjustment. The end result is that for the cost of about 3 years' worth of the care home fees, my mother-in-laws care home fees will be covered for as long as they are needed. Peace of mind all round

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John
United Kingdom | 31 December 2021

I was put in touch with Eldercare by the care home my mother was going into. Ever since the first contact they have been efficient, and ensured we got the best deal on offer. I checked with my normal Financial Advisor, who wasn't regulated for advice on these products, but said that even if he was there was nothing he could add. Their process and advice was spot on. As others have said they were not pushy nor were they trying to steer us in any particular direction, but only provided good solid advice. Happy to recommend them to anybody, and I wonder why more people don't go down this route in order to safeguard any assets their loved ones may have.

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James Edmonds
United Kingdom | 16 December 2021

Elder Care Solutions gave excellent service and I can highly recommend them. They gave me sound and impartial advice about whether the purchase of a care fees annuity was right for my mother's circumstances and explained this clearly and straighforwardly which was a great help to me. They also talked through the various options available and explained the process and how it works in a way which was also very helpful and helped me to "see the wood for the trees" when decidingabout placing my mother in residential care. They obtained a number of quotes for me andtalked me through the pros and cons of each offer in a way that made it easier for me to make a deicison and again talked me thorugh the various options. They listened while I explained my thinking and my concerns and were able to respond to these in a friendly and accessible way, advising me n what further information that i needed to gather from the care home in order to make an informed decision. Having identified a suitable option, they were able to negotiate a substantial discount on the quoted premium. The staff are friendly, professional and knowledgeable, and they made a difficult and strange process very much easier for me, and I am extremely happy with the service they provided.

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