Alex Bank

L10, 100 Creek Street, 4000, Brisbane, AU
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5.00
Based on 560 Reviews

5

86.07%

4

9.82%

3

1.79%

2

0.54%

1

1.79%
About Alex Bank

We’re a digital bank built by an energetic team who have decades of experience inside traditional banks - meaning we’ve had a front row seat to what works, what doesn’t, and what’s possible. So, we know we’ve got what it takes to build Australians a better banking experience, that’s simple, easy to use and understand. We’re built from the ground up and not tied down by ‘old banking ways'. Instead, we’ve built new ways, that make us more efficient, and saves our customers time, stress and pesky banking fees!

Contact Info

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Neil Kenyon
Australia | 24 February 2025

I received a fantastic service from the team, especially Bailey who was extremely professional from end to end. I would have no hesitation whatsoever to recommend Alex Bank, great work guys.

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Wiari Poi
Australia | 20 February 2025

Very helpful, understanding and easy to deal with. 5 stars!

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Bob JaCcka
Indonesia | 17 February 2025

Bestnya Sangat baik

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Olivia
Australia | 16 February 2025

Easy to apply, quick response. No fees or early repayment penalties. Great service

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Jessica
Australia | 02 February 2025

Very easy process and happy

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Tahlia McGavin
Canada | 02 February 2025

Horrible experience trying to get a loan with this company before i left Australia,The advertised rate was different from what i got.The customer service is slow and sometimes deliberately unresponsive.For emergency funding,Thinking less about loan and focusing on earning,The company i will mention and affirm is SPLC that pays

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Fiona Alvarez
Australia | 01 February 2025

Good bank, very useful design and service.

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Halim Yusuf
Australia | 30 January 2025

Everything was handled with care and expertise!

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Michael T.
Australia | 26 January 2025

Good bank at list, good support, good customers, simple!

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Victor Fleming
Australia | 22 January 2025

Alex Bank offers a seamless and efficient banking experience with quick approvals and user friendly services. Their competitive rates and transparent fee structure make them a top choice for personal loans.

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Manda Chandler
Australia | 22 January 2025

So, 18 months ago (after being denied a loan through the bank I've been with for 20 years) I applied for a loan from Alex Bank, I had no collateral and was approved for a 12k loan. Since having the loan, Ive gone from paying the minimum repayments, then upped it twice with no issues, and should have my loan paid off by this time next year. I've never been happier to recommend a business like I am with Alex Bank.

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Kieran Bergin
Australia | 21 January 2025

Very quick and easy application process. Would have been five star if the interest rate was closer to the advertised rate, being a current customer.

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Dean
Australia | 17 January 2025

Not just a bank, I don't even know where Alex is, never been to their HQ, I've only ever talked via phone and email. But I feel a part of their family, I've never been treated so well by a company in my life and I mean they really look after you as an individual not a number. I love you Alex and look forward to many many years of business with you.

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Wally
Australia | 06 January 2025

Quick and easy, very approachable, if you don't understand they break it down for your understanding 👍 awesome bank

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Isabella
Australia | 15 December 2024

Great Bank to deal with. Fast Approval. Highly recommended

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Chloe
Australia | 02 December 2024

The experience between the Alex bank and the broker was very disappointing. There was no communication or transparency, the process took over 8 weeks to be finalised, there was little information provided regarding justification for decisions and any progress that was made. We were never contacted to explain why there was a delay. Always having to reach out and seek clarification. We were left very disappointed with the process.

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Matthew
Australia | 26 October 2024

Well i em a good customer i have a exceptional credit rating and still have to pay a over rated interest for my loan

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Paul Cobb
Australia | 14 October 2024

Got approved for a 100k loan. Used it wisely. Paid it back. I am very happy with Alex Bank!

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James clark
Australia | 13 October 2024

They really are best in the business but customer service needs improvement. Takes a lot of time to get clear response.

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H.
Australia | 08 September 2024

The application was an easy process. Corrections were done promptly. A great experience overall. Thank you.

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