I have made many purchases from the Bear Garden over the years and have always found their customer service to be excellent. The bears (or in this case, the Shetland pony) are really well packaged and arrive within a couple of days after ordering. I would recommend the Bear Garden to anyone.

Beautiful Bear, great service and communication, arrived from UK to New Zealand within a week, my grand daughter hasn’t put it down… will buy another for a backup.

Fast delivery gorgeous bears.

Fast & Perfect Love this Friend from Winnie Pooh - EEYORE thanks from Tyrol and best regards

Another perfect online experience. Fast delivery. Beautifully packed. Delighted with our latest Jellycat purchase.

Such a wonderful surprise when you open the box. Bears are beautiful.

Once again I was able to purchase a bear knowing she would arrive beautifully packaged.

Super! Just what i needed.

Excellent service, great price, super fast delivery in less than 24HRS!, you couldn't ask for anything more perfect

I was very impressed with my experience with the bear garden. The delivery was very quick and I had a lovely handwritten note by the packer left inside. I ordered a small owl teddy (for my nephew) and fell in love as soon as I saw him in the box. I will definitely purchase from the bear garden again. My nephew absolutely adores his new little friend and takes him everywhere 💙

A++++++, all perfect.

I was very pleased with the bear that I received.It was packaged very well and I would purchase again from The Bear Garden. Christine Appleton

Very wide selection, with many different brands, and excellent customer service. It is very easy to order and the teddy is carefully packaged. The option of a printed, personalised gift note is appreciated too. I ordered a Steiff teddy bear and box, the third I have ordered from The Bear Garden, as gifts for newborn grandchildren and I can’t recommend them enough.

Just received Ludwig of Bavaria, Hermann bear, he is gorgeous and so lovingly put to bed in his packing box. Excellent service, very quick delivery with out any trouble. Thank you BG 💗

Prompt Delivery

As always a pleasure to deal with and fantastic customer service. If only more companies worked in this way.

I bought a bambi steiff online which was really easy to do. I was kept upto date with my order and delivery and had a tracking number. When my package arrived it was presented packed nicely and there was a thankyou note inside with the persons name who picked and packaged my product. So I'm really happy with my purchase and my experience of shopping at The Bear Garden. And would certainly recommend to other people.

I ordered a First Steiff, the service from start to finish was excellent, arrived so beautifully packaged with a hand written note and also a beautiful note I had asked them to write to put in with the gift. I am so very pleased with everything and will certainly order from you again and recommend to family and friends. Hopefully I will be fortunate enough to visit the store one day. Thank you so much

Fast service, well packed.

very quick delivery well packed/wrapped item well presented excellent