The car was cool (new car). Had a very good experience with the new car and the customer service was very friendly and approachable.

Staff were very helpful and friendly. Communication was very prompt and everything went very smoothly. I appreciated that they were open on a public holiday.

Ajay and his staff at ace make car hire so easy, quality cars at a very reasonable price, I would definitely use again.

Easy process, Fantastic customer service

Great customer service, friendly staff, easy process booking the vehicle, great value for money, vehicles always nicely presented

Roni made the whole deal easy and simple , car was good just right, and every thing was as stated in booking. would recommend,

Efficient service, very helpful, excellent prices. I really appreciate everytime I deal with Pross Chhouk - so helpful thank you 😊

I went to so many car rentals agencies but they charge too much amount of money for old model cars. Finally, all thanks to my friend they have recommend me to approach ace rentals and it was really worth it. Thank you so much and I really appreciate your kind and heartfelt service to me.

reliability

They were very compassionate to my circumstances, re the death of my son. I was so moved to think that people can still care.

Experienced great customer service, clean vehicle, easy online booking.

Amazing service, polite staff

Perfect service as expected. Thanks

Realy good staff Also cars are in good nick

Well done Ace, the rental experience was made very easy by the staff member who was polite, courteous and attentive to detail. This was all at short notice by a "walk-in" rental.

Lovely friendly very helpful staff. Very smooth registration. Good clear explanation of charges, fuel etc. and so far a really nice car to drive.

Pross was just outstanding in his customer service with nothing being too hard to handle, very accommodating to my situation - can highly recommend Ace Rent A Car

1. It is critical that a Car Book is with the car - so you know the controls of the car, basic features, tyre pressure required for different loads and MOST IMPORTANTLY OF ALL THAT YOU DO NOT PUT PETROL IN A DIESEL CAR... cost to me all up $850. You have been up since 2.00am -- now 2.30pm - hundreds of kilometres and you make this mistake as you were not told and did not know it was diesel even though you peppered the agent with heaps of questions about the car not having a book you forgot this one critical question. 2. It is important to know if a fuel debt is against the car... NO ... I did not walk away from paying for $158 for fuel in April 2023 --- ok ok you have camera footage to prove this against the number plate of this car?? -- but this is a hired van... not mine. Look you are stuck in the bush and now as well as being embarrassed accused of a default payment (now in March 2024) you are messed about with getting fuel...their response ... ok ok you look honest ... good grief. The car/van should be marked it is a Hired Vehicle - cheapest advertising of all...paul thomas 0472703447

We booked KIA carnival for 8 people and had a very comfortable trip to Albany.

The vehicle was perfect for our needs and comfortable for 6 passengers. The navigation system was outdated - our only concern