detail Swift reply by Ana - for my all questions

Knowledgeable support from Ana in an efficent and helpful way. Links given to further information. Will continue to use of.

WARNING ITS A SCAM COMPANY When you click onto government department Online filings comes at the top pf the page and you think its a government website its not because Online go to the top of the page because they pay google extra money to be at the top pf page, its deception. I have contacted my bank and had the payment to Online filing cancelled and i have told my bank its a scam company, On line filing office location is 1 quality court is a virtual office, they do not have a office in London. The company stinks DO NOT USE THEM

Customer Service outstanding Sonia explained everything I needed.

quick and clear communication

She was able to solve the question I asked.

I was happy with the experience

This is the first time for me to do my account and it was so much easier than I thought

Good chat assistance provided to assist in completing the forms.

I had a small problem which Sonia sorted out and got my form lodged really quickly. All lodged and double checked, couldn't be happier.

I messaged for help with getting the authentication code to dissolve my company. The advisor Sonia was very helpful and polite. She informed me that the code will be posted to my address. The issue was resolved.

It was my first time using the website as I was not sure my way around it and I was also not sure on what I needed to do, After speaking to Joanna she cleared everything up and sent me the procedures I needed to follow via links, I found her to be really helpful and her replies were very quick, Thanks again

Joanna looked into all my queries and solved some issues very well. However i was not happy with the previous person I chatted with on 21 June who did not tell me to expect a link when I paid a fee to make the company dormant. I thought it was being done by onlinefilings.

Predatory practices that should be banned. Recived a letter about filling my confirmation statement this year. First read the letter when in a rush, blatent attempt at sounding like an official part of companies house and wanted to charge £41 "Processing fee" for something you can do yourself in 2-3 mins. Grim disgusting company. I imagine they have fooled thousands of new business owners into using their service unknowlingly and uneedingly.

Goncalo responded to me instantly and gave me a link to open and straight away I was into the document I had been struggling to find. Once my number was added to file, he updated my profile and made it so easy.

Polite and quick response to your question

Always a pleasure to use help every step of the way and everything explained properly

Joanna is very patient

Wonderful and very efficient service via online chat.

I needed help with a tax issue and Gonçalo was immediately on hand to give the right advice and made it very easy to deal with what can be a stressful issue! Thanks Gonçalo!