Intercounty Estate and Letting Agent

21 North Street, CM23 2LD, Hertfordshire, GB
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4.50
Based on 662 Reviews

5

86.86%

4

6.50%

3

1.51%

2

0.91%

1

4.23%
About Intercounty Estate and Letting Agent

We are totally committed to delivering a straight forward service focused solely on your needs and we will challenge ourselves and the industry norms in order to do this. Our aim is for all customers to feel confident and comfortable at all times, to know that they can rely on us to deliver a consistently outstanding and individual home moving experience. We want to keep it simple and keep it honest. We feel that local knowledge is key to our success and make sure our people know all about local schools, amenities, transport, clubs and societies in your area. Intercounty has been successful at the recent Agency of the Year Awards 2016 – winning the Gold award in the Best Estate Agency in East Anglia category and have also won for the past 5 years Best Lettings Agency in East Anglia category at the Lettings Agency of the Year awards.

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Mrs E
United Kingdom | 10 December 2017

Throughout the process of selling and buying, Intercounty were very helpful. Our property was effectively marketed and we achieved a quick sale at a good price. Sarah stands out, for her prompt and effective assistance to resolve issues that cropped up late on with our purchase, and to see the process through to exchange of contracts when we needed that to happen.

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Amanda Lucas
United Kingdom | 08 December 2017

First time buyer! Doug, Will, Charlie and Olivia have all helped in some way to support us in buying our first house. Lots of questions, supports and visits were never too much trouble. Thank you for all your help and support!

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Caroline
United Kingdom | 07 December 2017

Helen has been so professional, we have felt in very safe hands. It has been a pleasure to work with her.

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Toby James
United Kingdom | 06 December 2017

Fantastic customer care, polite and professional, easy and stress free transactions. Couldn't be happier and WILL recommend to anyone!

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Mr John
United Kingdom | 04 December 2017

Very efficient staff Very professional Would recommend to anyone. They sold 6 flats for me and let 5 flats.

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Joe Gonzalez
United Kingdom | 02 December 2017

Good service and communications - even though everything took longer than hoped to complete, i'm a happy client..

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Roxy Osborn
United Kingdom | 01 December 2017

Extremely friendly Estate Agency, very welcoming and are always willing to help out their clients, they have been a great help and guidance for my partner and I moving to Braintree. Thank you guys for all your help. Big shout out to Nick, James and Dominic in the Braintree Branch who helped us through the process of buying our first house and always on hand to let us in and see the house whenever we want. Thank you so much guys.

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Dorota Wiencek
United Kingdom | 30 November 2017

The whole process of selling our flat was done in a very friendly and professional way. Massive Thank You to Doug Whybrow from Bishop's Stortford branch, who kept us informed all the way through, he answered all the phone calls and replied to all the emails we sent to him without hesitation. I would highly recommend the Intercounty to anyone who either would like to sell or buy a property. Well done.

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Deana
United Kingdom | 30 November 2017

James was amazing , very professional , Nick covered on James day off, and was focused and determined , they both called me to update on days off. this has taken 6 months, and been very stressful for all, they never faltered, totally committed to getting this to exchange, went the extra mile, stayed late , progressed the chain, all involved were very impressed, would recommend to anyone

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Andy Morley
United Kingdom | 21 November 2017

Throughout the whole process of us selling and buying our house intercounty have been superb helpful in every way and so friendly and approachable. Massive thanks to Nic James and Dominic. And would recommend them to anyone in the future. Thanks again.

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Jennifer E
United Kingdom | 20 November 2017

Considering the sensitive nature of our house move (childloss) we can't thank Intercounty (Harlow) enough for everything they have done for us. Matt and his team are incredible and have given our family the fresh start that we so desperately needed. We also used their solicitors who do everything digitally and it was so easy and stress-free. Thank you to everyone at Intercounty in Harlow!

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Ms James
United Kingdom | 20 November 2017

Very helpful and friendly service

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Tony Martin
United Kingdom | 20 November 2017

I found Intercounty excellent in the way they sold a property that I own. From start to finish they were very professional which was especially pleasing as the property was previously on with another local agent who were completely useless. In particular I would like to thank Dominic who tirelessly to complete the sale, continually keeping me informed of the progress being made with Solicitors etc. I would highly recommend Intercounty for sales as well as lettings who I have used for over 10 years.

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Hab Rahman
United Kingdom | 19 November 2017

I had a fantastic experience when purchasing my first ever property from Intercounty. The guys in Braintree kept me informed at all times on how the purchase was progressing from start to finish. I didn’t really experience any frustrations with these guys. I highly recommend them. Thanks again to Dominic, Nic, James & Simon!

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Sarah Forrester
United Kingdom | 17 November 2017

We had already decided that when we came to sell our house we would use Intercounty as they were the best agent by far when we were looking for a property back in 2007. Upon calling Intercounty for a valuation in July this year, Jenny Mallorie was on our doorstep within half an hour! The property particulars were prepared speedily and the viewings began. In a short while the offers started to come in and in the end we achieved over our asking price. All the staff that we have dealt with - namely, Jenny, Andrew, Lisa & Liz have been absolutely brilliant and we would not hesitate to recommend them to anyone looking to buy or sell a property!

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Stanley
United Kingdom | 17 November 2017

Excellent service no complains at all.

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Darek Kozak
United Kingdom | 15 November 2017

Excellent service, very friendly and helpful to buy new property. Highly recommend Harlow brunch Many Thanks for Matthew Farrington from Harlow brunch

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Mrs Tierney
United Kingdom | 15 November 2017

Selling a home can be a stressful experience but with Intercounty Braintree helping our sale was simple and efficient. From advertising to viewings, they kept us informed, aware of feedback and potential interest. We would highly recommend Intercounty to anyone selling or buying in Braintree.

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Nicky Noble
United Kingdom | 13 November 2017

We have found the Braintree branch of Intercounty to be a pleasure to deal with throughout the purchase of our new home. From the first viewing of the property, right the way through to exchanging contracts, Nic Lindsell (and his team) have always been polite, friendly and understanding and most of all knowledgeable and professional, every step of the way. We would have no reservations recommending this company to anyone who is undecided which estate agency to use.

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Alan Vickers
United Kingdom | 13 November 2017

Intercounty were engaged to provide an introductory service (only) for finding a tenant for my property. They did not provide or confirm any terms and conditions, nor any Fee Agreement in advance. They provided an acceptable service in marketing the property, and found tenants who were prepared to rent the property for 2 1/2 years. However, Intercounty then demanded a fee that was the equivalent of 2 1/2 times what would have been paid for a six month rental period where the work required for the service would have been the same which ever rental period was to be agreed. Three other Letting agents agreed with me that this was unfair and greedy, and would only have charged the same fee for a 6 month let as for a 2 1/2 year let. There followed attempts at negotiation, but Intercounty was unwilling to compromise, proposing instead that I go for a 6 month letting agreement and then later renew it for the fuller rental period originally agreed. This caused the tenants to back out of the process. I had by then received a notice from a vetting service employed by Intercounty which gave me the contact details of the prospective tenants, whom I then contacted, offering to provide the tenancy on the originally agreed 2 1/2 year basis at the originally agreed monthly rental, and also offering to remove the rental review after a year, that was an original condition. The prospective tenants accepted to proceed on this basis under a proposed direct agreement with me. The prospecive tenants were then contacted by Intercounty who sabotaged the new direct arrangement, causing the prospective tenants to pull out and not want anything further to do with me or Intercounty. I would probably have done the same in their position. Intercounty were professionally negligent in not agreeing or disclosing their agency terms and conditions in advance. Intercounty were uncompromising and unreasonable in sticking to their greedy and unfair terms and charges. Their handling of the whole experience twice caused the prospective tenants to withdraw, which cost them to lose the tenants and myself but all of us to lose financially as a consequence.

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