KC Autos

Road 3 Winsford Industrial Estate Winsford Cheshire, CW7 3PD, Cheshire, GB
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5.00
Based on 847 Reviews

5

95.99%

4

2.60%

3

0.24%

2

0.24%

1

0.94%
About KC Autos

Customer focussed regional accident repair network group, based in North West England, with multiple manufacturer approvals and structural aluminium repair capablities.

Contact Info

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Martin Gould
United Kingdom | 26 October 2023

Great service very happy with repair and valet can't understand the negative reviews I've read regards this company.

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David Hatfield
United Kingdom | 25 October 2023

Great service and staff, and now for the best bit. I bought my Mustang new from Ford in 2017 and one thing that always annoyed was that the front bumper wasn’t fitted very well, there were gaps under the headlights. However the bumper fitted by KC Autos fits perfectly and all panel gaps are even. Many thanks to the person who did the job.

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Lou
United Kingdom | 24 October 2023

Excellent service and results thank you!

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Carole Walker
United Kingdom | 24 October 2023

I am extremely pleased with the speed and the repair you did on my car. Very efficient and an excellent job. You would not know there had been any damage to it at all. I would recommend you to my friends and family. Thankyou C Walker

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Theresa
United Kingdom | 24 October 2023

Fast and efficient service , hassle free

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Patricia Hough
United Kingdom | 24 October 2023

The contact with Leon at Winsford was brilliant

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Mrs Nia
United Kingdom | 19 October 2023

Excellent service from this company would recommend them 100%, totally satisfied with KC Autos

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Amy Steventon
United Kingdom | 19 October 2023

Fast and amazing service couldn't fault them would highly recommend

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Angela Doreen
United Kingdom | 18 October 2023

Made experience after accident, less stressful. They were efficient, prompt and informative threw out every aspect of what was happening, from inspection of car and end result. Also helped with sorting out curtesy car.

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Mr Sayell
United Kingdom | 17 October 2023

All staff were professional and friendly. I was impressed with the communication from KC Autos throughout the process. My car was returned in immaculate condition, not only were the repairs perfect it was returned polished inside and out. Thank you, I will not hesitate to recommend you to my friends if they are unfortunate enough to damage their car.

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Leann Jackson
United Kingdom | 16 October 2023

Good communication and excellent job done. Stress free service

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Waqar Hussain
United Kingdom | 16 October 2023

Really quick and slick process and no complaints.

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Paul Thompson
United Kingdom | 16 October 2023

Kept me informed. Quick service

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dominic
United Kingdom | 16 October 2023

First rate service, good communication throughout the repair and exceeded expectations in relation to timings. Excellent standard of work.

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Debra
United Kingdom | 16 October 2023

Was very helpful telling me what my car needed and when it would be finished and the date they give when it would be ready very polite on phone

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Dorothy Pickett
United Kingdom | 15 October 2023

The staff, everyone who answered the phone and everyone who dealt with me were amazing. Thank you

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Dave Fogg
United Kingdom | 15 October 2023

Shocking place! My repair was absolutely appalling! Trim was hanging off the car! The gap between the repaired panels Was uneven by about 5mm & not even flush & to top it off I had to take my car back on 2 more occasions, even though they’d just had the car back again for another 9 days it still wasn’t right! Due to there incompetence on not completing the job to a satisfactory standard! Ie pieces missing from the car a light not even wired back in… There so called quality control is a joke! I would also say there staff are quite rude & really don’t care about customer service the receptionist in particular! I had to wait for 45 minutes while they sorted my car out for a third time & wasn’t even offered a cup of coffee or anything I was just sat in the corner & totally ignored.. it’s almost like your made to feel like your the one putting them out because your not happy with the poor workmanship!! I will never let my insurance company advise taking my car there again… I did ask for compensation via email for all my troubles but was totally ignored and never even received a reply or response from management! All I got was a third apology!! # UPDATE I did eventually receive some compensation for all my troubles, a full tank of fuel & a complementary valet sorted out via Steve the manager & to be fair he did everything I asked to put things right! Let’s just hope it’s a leaning curve to getting things right the first time in the future!

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June Sherratt
United Kingdom | 14 October 2023

Excellent service, very polite and friendly, my car came back nice and clean Expert service

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Kelly
United Kingdom | 13 October 2023

Just had my car back today after my insurance arranged KC Autos in Winsford to carry out the repair work due to it being vandalised. I’m so impressed with the work they have done. My car is now in mint condition. Communication has been spot on from arranging to collect my car, supply a hire car and return it back to me, all well within the expected time frame. I highly recommend. Thank you so much 😊

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Lynn
United Kingdom | 12 October 2023

Great communication. Friendly and helpful office staff. Excellent repair results

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