
Nicola Emanuel
United Kingdom | 03 April 2020This is a very difficult review for me to write, it is only a few days since my beautiful 10year old dog was put to sleep (she was put to sleep by another veterinary practice) and only 14days after my initial visit to Easipetcare Woodley. I hold this practise entirely responsible for the loss of my pet. It was a totally unnecessary loss. Her symptoms should have been looked into more deeply. Instead I was told that her drinking large amounts of water and peeing in the house was ‘behaviour issues’ - after they say they did blood and urine tests they still told me this and told me to withhold water from her. My little dog continued to get sicker and started to have laboured breathing, not eat her meals, to cough and I stupidly returned to the practise for advice and help, I was beside myself. The practise manager insisted that I still pay again for a consultation with the vet, even though I wasn’t satisfied the vet hadn’t given a thorough examination the first visit, (she told me he was her ‘best vet’-that should tell you everything) so I booked to see another vet, and again explained all her symptoms. This time I was told her breathing and not eating was because she is in pain, ‘probably an injury from falling down stairs’ she isn’t allowed upstairs in our house and is with us for all walks so we found this hard to believe but took the pain killers to give her as when the vet pressed her rear end she did snap/bite in pain (incidentally I asked them not to inject a pain killer as I prefer to give an oral one but the vet decided to do this anyway due to covid 19 I had no view of the ‘consultation’ I was charged another £59 for-when I got upset about my wishes being disregarded the vet said she knew best for my pet! How dare she complete a treatment without my permission as the owner and parent of my dog!) Basically in less than 48hrs from this last visit to a rushed visit to my local animal hospital my dog could barely breath, she repeatedly fell over and went in and out of a coma state while vomiting. This is the most distressing this I have ever experienced as my husband and I have no children she is our world. Our world ended 14days after my first consultation with a vet at Easipetcare regarding her symptoms. I have since learned myself that these symptoms were clearly kidneys failing and should have been picked up from day one!!!! How I wish I had read other reviews on here where they didn’t trust the ‘blood Test’ results and had them done elsewhere also and things were discovered, if I could turn back time and not trust a vets I had always been to believe me I would. Vets and staff change. I will never set foot in that practise again and will be writing to official bodies to voice my concerns about them. I hope this review saves someone else the pain my husband and experienced watching our little girl/doggie suffer such an awful and uncomfortable end before her time: I will end by saying I was a client of this practice for both my dog and cat for ten years now. This practice is nothing like the place I first visited all those years ago. The staff in reception are rude and uncaring, the worst I’ve experienced. The practise manager shows the same awful arrogance and lack of care for animals only money.

Me
United Kingdom | 03 April 2020Great vets Lovely staff very pleasant

valerie
United Kingdom | 03 April 2020Had to take my dog Albert to the vets with his Duke claw. They were brilliant at this difficult time. Wouldn't take my babies anywhere else. They are always friendly and happy to help.

lilyput
United Kingdom | 03 April 2020Easipetcare Streatham has been amazing, as usual. Keeping all customers up to date with any changes, given in a clear manner all during Covid- 19 weeks

Karen Yusuf
United Kingdom | 03 April 2020Always polite and helpful

Carol Warburton
United Kingdom | 03 April 2020Very helpful nothing is too much trouble.

Josephine Botting
United Kingdom | 03 April 2020Admittedly they're short staffed at the moment but i've found it difficult to get proper information from the vets surgery and things seem to be changing constantly.

Monica Horton
United Kingdom | 03 April 2020I went to them in an emergency on last Saturday and they could not have been better sorting out our puppy and putting our minds at rest the service was excellent

customer
United Kingdom | 03 April 2020Very good and easy for first time pet owners.

Shaun
United Kingdom | 03 April 2020excellent service and great price friendly staff for our dog

Paul Goodwin
United Kingdom | 03 April 2020Very professional very knowledgeable as you would expect for that Vet can’t do anoth for you Very pleased with the service

Ian Heathfield
Netherlands | 03 April 2020Always used Easipetcare very professional in all what they do and always there to give you good sound advice well done to you all😷

Tara
United Kingdom | 03 April 2020Best vets I've ever been too. Chatham staff are Friendly and always have time for any concerns no matter how big or small. Really make you feel at ease, even on the phone. A vet for your pets not in it for the money. A pleasure everytime.

amelia
United Kingdom | 03 April 2020Brilliant! Friendly staff and always very happy to help

Mrs F
United Kingdom | 03 April 2020Very friendly and helpful vet. I would recommend this practice.

Jo Gammon
United Kingdom | 03 April 2020Best and friendliest vets practice I have ever used. Wouldn't take my precious fur babies anywhere else.

Miss Hayley
United Kingdom | 03 April 2020The staff are always so friendly and efficient, especially in current Covid-19 situation still as helpful as always .

Jo &
United Kingdom | 03 April 2020Easipet Streatham are a wonderful team! All very helpful, caring & conscientious to animals & their parents! Reasonable pricing too! Iovely & clean new site. Pleasure to visit 😊👍🏻💯

She Clemo
United Kingdom | 03 April 2020Always excellent service

Kirsty
United Kingdom | 03 April 2020Affordable care with 5 Star service. I drive two hours (round trip) to use this vets as it is so good and much cheaper (average of £50 less per visit), than competitors! Highly recommend