Amazing customer service and competitive prices. Only downside is they didn’t have everything I needed so had to get some things from another store. I was given a quote and CAD drawings for an underfloor heating system the day after I requested and I ordered two separate orders around Black Friday and they both came next day delivery.

The man inside the bermondsey store was very rude and defensive when asked about their advertised price matching on the websites. He’s customer services was extremely poor and when asked why he had such bad attitude he decided he was not going to serve me so I couldn’t make my purchase.

So quick in giving quotes and responding to queries, I'm a DIY ER so needed some help ! Delivery also really quick. Products and prices excellent. Definitely would recommend them 👌

Superb service, my first order was lost my the couriers, a replacement order was sent out the same day and arrived next day as promised

great service , items arrived quickly

Great service, very helpful and correct on delivery 👍👍

I rang to confirm I could get a pre 10.30 delivery. The lady said I could but I needed to order them first, then I would get a call back. I did this, didn't get a call back so called again, to be told by the same lady they could only do a pre 12. I didn't even get an apology!

Great service.

Great service, they designed my layout sent me the quotation, I paid via BACs straight away, they confirmed receipt of monies at 15:00 on Friday my order arrived next day Saturday at 10:30 in the morning, amazing, thanks you Underfloor Heating Express

Good service.

Accept cash. Cash is king

Great all round experience, very good product and a very fast delivery.

When parcel was lost in post you send another and I got next day

Very quick delivery helpful staff

Great customer service and best prices for underfloor heating products. I have recommended them to all my Building contractor colleagues.

Items arrived exactly as per estimated date/time, and there was good communication throughout

Staff were polite and efficient

An amazing company very prompt reasonably priced could not fault them

Quick competitive service !

Good product at good price. Fast Delivery