All the staff were extremely helpful and knowledgeable. Special thanks to Natlaie. Would definitely recommend them.

Very helpful polite from beginning to end

We discussed our needs and requirements. Gary went out of his way to source the correct product. Linda gave us some additional information as well. Product delivered to our door.

Extremely helpful and efficient

More than helpful people, nothing to much trouble, will buy from them again Thank you Ladies

Felgains really respects and truly cares about clients. They 'rescued' me from an upsetting situation when my hoist was malfunctioning but the company providing cover for it couldn't help. A Felgains engineer came out, fixed the problem and I was totally reassured by his depth of expertise and professionalism, perfectly matched with warmth and truly, truly caring customer care. I cannot praise him and this company highly enough.

Only issue was the receipt coming a bit slowly. Otherwise a good experience.

Very helpful, personal service. Not the cheapest but you pay for what you get - personal tailored items and a knowledgeable staff to help and guide you. My only gripe is the £20 delivery charge which seems a bit steep.

This is the most helpful and efficient company. Nothing is too much trouble and the delivery service was excellent too. Highly reccomend.

I was introduced to the vedalet , and I can honestly say it's the best piece of equipment anyone can have. My husband would shout and scream while being moved 4x a day but since the vendlet he has got less scared and just acasionly gets agitated. I would defiantly recommend it.

A highly professional company who at no time displayed any hard sell, very helpful and I would highly recommend any business with this company.

Great product...great service! Highly recommended this company. Brittany was the best sales advisor!

Very professional when visiting to measure for our stairlift, with no pressure sales pitch. The installation was very quick with minimal disruption. We would (and have) recommended Felgains to our friends for any type of assistance equipment required.

Felgains Are an excellent company and have looked after myself and my family for the past 10 yearsWith pride and professionalism

Good Service

First rate customer service - I contacted Felgains this morning regarding some equipment my mother had ordered which neither she or her friends could adjust properly. Felgains arranged a visit to rectify the issue on the very same day and we are both extremely grateful for their fantastic and prompt after-sales support. A special thanks to Sam and Andrew for resolving so quickly - highly recommended!

Brilliant service . So helpful and kind, couldn't fault in anyway. First class product couldn't manage without it now. So grateful.

We were recommended to go to Felgains by our neighbors next door. We were able to park easily by the entrance, on entry we could discuss our needs with Natalie in private. There was a mix up over the specific model when we read all the information when we got home. However this was soon settled over the phone. Delivery was punctual and with a helpful explanation of the buggy by the driver. The price offered was not the cheapest but bearing in mind the service we received I would recommend Felgains to any new customer considering a similar product.

Easy communication, accommodating visits and clear thought on how best to help us get what we needed. Would thoroughly recommend this company.

We regularly use Felgains to resolve our client's specialist seating and postural needs. They provide such a personal, efficient and expert service. I would thoroughly recommend them.