Highbridge Caravans

A38 Bristol Rd, TA9 4EX, Highbridge, US
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4.50
Based on 850 Reviews

5

88.47%

4

5.18%

3

1.06%

2

1.53%

1

3.76%
About Highbridge Caravans

Highbridge Caravan Centre is a family run business with over 60 years of experience. As one of the Country’s largest Outdoor Leisure Companies, our success has been founded upon excellent customer service. With the launch of our online shop, we are able to deliver this same high standard throughout the UK. Browse through a huge selection of products including Caravan & Motorhome Accessories, Tents, Camping Equipment and Outdoor Leisure Accessories.

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Sarah Field
United Kingdom | 19 July 2021

We bought a camper van from the company in Feb 2020 and have found the aftersales to be shockingly bad. The initial problem of loss power, not identified by Highbridge after a week of having the van back to the workshop, we had it diagnosed by another company and a new turbo was fitted. Highbridge agreed to pay The snagging list is still being sorted, We waited months for the parts..one ordered from a company which didn't provide them. We sourced another part which Highbridge said they had ordered but actually hadn't until 4 days before we were due to pick our van up. I telephoned the supplier myself who agreed to prioritise the order. We are currently waiting after three months for minor issues to be sorted. We could pick the van up which is parked there but the four hour round trip and the notion thst we would be completely forgotten means they just still have it sitting next to the workshop waiting to be done. The aftersales rarely phone or email back. Two weeks ago I wrote a letter of complaint to the managing director who has failed so far to respond. I wouldn't recommend this company at all for its after sales.

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andrew stephens
United Kingdom | 17 July 2021

I have used a Highbridge a Lot for camping accessories ,always very helpful and knowledgeable had this order delivered this time came in good time and good products ,would always recommend them

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Lucy Hawkes
United Kingdom | 15 July 2021

Website easy to use, goods arrive safely and on time. Very pleased with my purchase.

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Paul Coomber
United Kingdom | 12 July 2021

Myself and my brother both paid for two brand new Caravans from Highbridge Caravans we ordered in days of each other mine from Highbridge in Somerset, my Brothers from Highbridge in Devon ! We both had some issues with our vans ! But to get any of them sorted out was and still is a real battle to get it resolved ! We ordered two Adria van’s to the sum of £50,000.00 and the after sales is a joke , they may have put a 50 years of trading on the side of the vans but if they treat people like this it’s highly unlikely they will reach the next mile stone in trading!! We spent a lot of money , they damaged mine delivering to site in Cornwall , I have had to email many times, had promises of repairs to be done but as yet nothing !! The caravan’s themselves are brilliant but once you’ve handed over your hard earned money the service disappeared !! Very disappointed ☹️ ! Think long and hard before you order from them

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Melvyn Phillips
United Kingdom | 08 July 2021

Very helpful in getting and delivering a garden chair..................................

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Philip
United Kingdom | 04 July 2021

We have just bought an Awning from Highbridge Caravans. We bought our previous one from them 14 years ago. As always they are very helpful and a pleasure to do business with. Always very helpful and efficient .

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Mr Alexander
United Kingdom | 24 June 2021

Excellent service , items arrived on time.

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Alan
United Kingdom | 24 June 2021

Excellent quality and well packed products. Very efficient service. Well done.

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Joan Stakounis
United Kingdom | 23 June 2021

Fast, efficient and good value.

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Faye Sharp
United Kingdom | 21 June 2021

Amazing, quick delivery and a very smooth transaction! Would definitely use again

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KIM BROTHERHOOD
United Kingdom | 21 June 2021

Highbridge had stock when others did not. Items dispatched quickly and arrived as stated. Very happy with the whole process of ordering online.

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Customer
United Kingdom | 19 June 2021

Great service and an excellent price all the items were in stock and p&p was reasonably priced. Delivered fast and well packed will definitely use again.

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neil edwards
United Kingdom | 14 June 2021

Ordered isabella Table and chairs Excellent service and delivery was excellent to

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Kirstie
United Kingdom | 12 June 2021

We had a couple of issues with shop bought items but fantastic Customer service and quickly refunded. Highly recommend

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James Sweeney
United Kingdom | 10 June 2021

Received item without any problems

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Perkins
United Kingdom | 07 June 2021

Speedy delivery and well packaged

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sharon hayes
United Kingdom | 07 June 2021

Easy transaction. Good delivery times. Really happy with the service.

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Jon
United Kingdom | 07 June 2021

Great service. Ordered Kampa LED lights which arrived very quickly. The price was highly competitive including the delivery; price-wise they beat both Amazon and all the ebay options and they actually had the item in stock! We will happily buy from them again.

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Lynn Jowitt
United Kingdom | 07 June 2021

My items were delivered within 2 days. well packaged and just as expected. I am very pleased with my purchase.

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Richard''
United Kingdom | 04 June 2021

Excellent service

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