Great!!!!!!!!!!

I requested and was granted an extension, and upon returning they audit was processed in one day. Nacy was very helpful informed. Excellent service.

Great, informative and fast service and approvals

Hi this to inform that I call Pie Insurance and I was dealing whit Dylan and from the first call I made I could no be more satisfied whit is service and professional work from the beginning to the end of the process on my needs off insurance for my business everything wind as smooth it can be in no time. Tony Silva

Unfortunately, we could not come to terms on a policy premium for 2023. Pie Insurance still charged my card on file for $1775 and have since kept the money even though I recieved a policy cancellation dated 1/12/23. I tried to fight the charge on my card but it was over 60 days by the time I recieved the official policy cancellation letter. I of course have tried to work with their team to no success. They continually state it will be refunded after an "audit" but it has been 4+ months since the policy for 2022 ended. Still no audit, still no communication back when I will recieved said audit, etc.

Amazing customer service by Q! Professional and courteous and resolved our issues!

The Pie team is ALWAYS responsive. Emails are replied to quickly and efficiently, always with courtesy. Issues are listened to and dealt with appropriately. A very good experience dealing with Pie team members.

The audit instructions were clear and easy to follow. The auditor was helpful as well.

They were clear with the information they needed and the audit processing time was quick.

Some of the most expensive insurance rates out there! The price they gave me was $600 more than travelers and liberty mutual. There adds are definitely deceptive!!

Nacy Sexton and his team made the process so easy as a small business owner who doesn't record her sales in the most prominent manner. He was respectful, timely and stayed in communication with me through the whole process.

Pricing was good and customer service was very responsive

Nacy went above and beyond to help solve our issues and get our premium adjusted to where it should be. Thanks so much!

I requested puc filing under the wrong PUC # and when I requested for the filing to be cancelled and re-submitted under the correct PUC # it was done in a matter of minutes. this kind of turn-around time helps me look good in front of client. I really appreciate the quick response.

Great and SO easy to work with.

The fact tht pie insurance was extremely understanding and helpful during a loss of a loved one was not only a big help it was a huge statement of morals and their character on behalf of their company something I’ll never forget especially in today’s times where companies and people are no longer understanding or care about each other Pie insurance demonstrated that caring and understanding still exists even in the business industry Thank you Kristina W. (Billing Operations Analyst) @ Pie insurance

I reached out to PIE to update my contractors status to employees, over a week ago, with no reply. I emailed again and they directed me to my broker, forwarding the email to them on my behalf (since I didn't know who to reach out to), but that was just the wholesaler they directed me to. I had to then be redirected to my broker. It shouldn't be this hard to find out who to reach out to when issues arise.

Charged me even though I canceled, tried to claim that because the bill was due for the coverage I was canceling that they reserved the right to charge me the full amount for unused services.

Issac is very friendly and helpful on fall the questions and requests, thanks!!

Tiffany attention to detail. Our email address had issues which made the previous attempt fail. Tiffany caught the issue and corrected it for future use.