Robin Scholz and her team make ordering easy and we get our items quickly and without issues .

I was greeted in a very positive and friendly manner and when I asked for a very inexpensive part I was shown the utmost courtesy and taken to where the product was and helped to obtain a piece of the item. I am very pleased with the service and I am planning on buying a chainsaw from this company as the manner in which I was received makes me want to support this local buisness.

Super service!

Excellent Service , Rapidité de l'envoi , livraison impeccable

Great service, always helful, fast shipping, and order cofirmations.

Excellent soutien technique de la part du vendeur et sincère accompagnement dans la recherche d'un produit ambigüe ... chapeau!

Bonjour, Juste que nous recevons les factures avant de recevoir ce que nous avons commandés, c'est plus de suivi On m'a dit que ça dépend de Dicom, mais peut-être juste attendre la confirmation de livraison pour envoyer les factures Merci

La rapidité de réponse des demande est vraiment bien. je recois beaucoup d'urgence ce qui m'oblige a les envoyé comme t'elle .

Très bon service

Terrible experience! Classic bait and switch. I ordered harnesses based on photo's on their site. Waited 6 weeks to get something completely different. Emailed them pictures and they admitted that it was wrong. Sent me a quote for the pictured item. Price increased by 40%!! They would not give me any discount for the mistake and continued delay. Then sent me the wrong information to ship the wrong harnesses back. CS rep let slip that their call centre is super busy handling all the issues. Beware of these guys... UPDATE: I was told someone would contact me regarding by experience shortly... That was 2 weeks ago. What a laughable company. At this point I just hope I don't get scammed out of my refund on the returned harnesses. UPDATE 2: Laura from Tenaquip called me and was able to provide me with an offer to help make up for the experience. She was very apologetic and helpful. Unfortunately, we have decided to move ahead with a competitor.

Always great service from Jeff & the staff at the Terrace Branch

J'ai trouvé ce que je voulais et le service est rapide.

There were a few minor issues with my order, but nothing which was not resolved in a friendly manner. First, the pumps advertised on the web site were not available and it was necessary to choose a substitute (which appears to perform well). Second, the pumps were not shipped to the address stipulated and we were obliged to courier them to the correct location. Third, one of the pumps would not run due to a misallignment issue. I requested permission from the local manager to attempt to correct the problem. The manager agreed and I was able to successfully repair it.

service a clientele tres bien tres bien compris par l employé

comme d'habitude toujours un service rapide

Delai plus long depuis le Covid-19 peut etre a cause de la PCU? Produit et qualité non pas changer c'est bon.

Délai livraison respecté

J'appelle Tenaquip presque tous les semaines, et souvent une personne différente, mais le service et la livraison, sont toujours impeccable et rapide.

Très efficace...Bravo a toutes votre équipe

Awesome service