Great service

Because Goto provide direct and not through an energy helpline you get a cheaper quote which I was looking for! Very helpful staff.

Extremely efficient in fixing my gas and electric bills for another 12 months at the lowest rate in the market

Helpful and assistance to my review of options

Happy with the lady I spoke to

Knowledgable ,polite friendly staff all my questions answered ,UK based ,very pleased with outcome

Very helpful and explained the new tariff

Quick to get through to customer service, easy to arrange new tariff, friendly service.

I signed up for look after my bills and they said I would be making sure I am on cheapest tariff. Recently I noticed started increasing but had no emails from look after my bills but goto sent me few emails then called me this morning to advise can get better tariff for me the lady was very friendly and lovely and she changed and done all in less than 5 mins which is easy for me so thank you for contacting me and no thankyou to look after my bills cheers

Sadly the renewal price has gone up £400 a year. But service has been ok so have renewed this year but any more huge increases in the future will result in leaving.

It would be 5 stars if you had smart meters

all good no problems

Very efficient set up. Now I’ll wait to see how good the Service and supply is. Thank you

Brilliant service, fast phone response, information received was professional and helpful and the energy costs lower than others. I've signed up for another year which says everything. Happy customer 😊. Thank you Janette

Very helpfull staff polite and friendly

I like the way a monthly meter reading is used quickly and effectively to adjust my monthly payments. My contract is coming to an end and I was offered a lower price for my next contract.

The person who helped me with my renewal couldn't have been more helpful. Talked me through all of my options in detail. Once I decided the right one for me he did the rest. Less than 10 minutes. Perfect. Thanks

Changed to fixed tarrif quickly and easily. Not happy with the very large increase of fuel price, even going back onto a fixed tarrif its £36 per month more than before

Quick and easy change of tarrif over the phone.

A lovely company to deal with. Renewing direct came out substantially cheaper than going elsewhere. They have an easy to find phone number and it is easy to talk to a helpful human which is so much better than a lot of other larger companies! And they are quick to answer the phone, no long winded automated rubbish with distorted hold music. Well done Goto!