Rick at the other end made things easy to understand

Great assistance on the phone today

Previous retailer was for 23 years couldn't be bothered talking to me, have spoken to several people @ RED all friendly welcoming and extremely helpful with a very tricky situation with my NMI which is listed at a different address and I just purchased property so had no rates or prev bill, LEN was a champion and other staff fully aware of situation tied to Customer number -real people no repetitive explaining to different departments

P.s I forgot to thank Marisol.Good job

The lady was very helpful, patient and knowledgeable

Hi Machelle F Great to deal with and talk to someone happy. Eazy to negotiate a deal that suits. Thanks Tony

Joelyn V. was very helpful and knows what she's doing. She was resourceful and goes over and beyond looking after a customer.

Wonderful service and very supportive

Pamela was absolutely brilliant! Super friendly & so very helpful. Give that woman a raise!!! Megan 😊

VIANEY WAS GREAT HELPD US ALOT, VERY FRIENDLY AND KNOLEGIBILE ON ALL ASPECT OF THE CONNECTIONS AND WE HIGHLY RECOMEND ELECTRICITY MONSTER

I’m very happy with my experience with John today. He’s very patient, kind and well informed. John explained everything clearly & answered all my queries. Very happy with my experience and John is a definite asset to your company & team. I normally don’t do these surveys but I volunteered and I’m happy to review John’s service. Well done John. Thanks again for your help today 😊

V we ry friendly and very helpful Spoke clearly so as I could understand thankyou

Very helpful. Clear communication. Cheerful.

Today was a great experience. Pamela took the time to listen to my requests and understood what I wanted. She explained clearly and in detail what would best apply to my situation and how I would benefit. I had no hesitation in accepting her proposal. She saved me a great deal of time in comparing FIT rates and I commend Pamela with her patience and thoroughness. As a result, I have switched over to Energy Australia. Electricity Munster should be very pleased at having someone so capable as Pamela in guiding people through what could be a daunting experience. Well done Pamela

Runrick answered all my questions & provided information and was knowledgeable of his work. Great asset to Moster Electricity

Thank you so much Ella, for your kind support and helping me understand the best plans for myself. I can vouch for your great support and being so patient throughout the call.

I contacted to close my accounts with EnergyAustralia and go to another provider because of my bad experience with the last contact I made with them. Runrick was very helpful and polite, unlike the representative of Energy Australia. He not only gave me a better rate, but made me feel a valued customer.

Clear and informative information from Michele

Excellent dreary fondly I am very happy

Friendly, helpful and straightforward.