Wonderful assistant from Pamela, very nice lady and she is very knowledgeable for the job.

The information was explained very well by the phone consultant and easy to understand. It’s great that I can be switched over to a new provider easily. Thanks for the free shopping voucher and also for informing me of some good account credit applied by my new provider - unexpected bonuses. The phone consultant was pleasant, spoke very well and explained things very well. Excellent. The best I’ve ever spoken to anywhere, no doubt

She knew the product well and was extremely prompt in replying to questions

The team was helpful. Have made successful referral to friends, their gift voucher took a while to arrive though.

Michelle , she’s explain me each and everything very clearly. She make my mind to go with orgin because origin is the one on this time giving everything cheaper.so let’s see our experience with orhin after our first bill 🙂

Polite helpful to give me the best deal Mary could find. She Went the extra mile to ensure I've got all the information I need. She was a sweet heart

Respectful patient good listening skills informative good communication and willingness to repeat information and answer all questions and enquires

Michelle Fernandez helped make my choice a lot easier she was polite and communicated well. Having options explained about the different company's offers was very helpful

Marisol was direct. To the point and very professional.

The consultant was extremely informative and helpful

Maria was nothing but helpful courties and understanding if I had a business I would wont her working for me she got me the best deal she could find

Helpful , Courtois and Friendly

Rick was extremely helpful

I was so happy with Pamela she made me feel very positive with her interactions with how she presented herself and answered all my questions thank you Pamela I hope next time I need to talk to energy Australian again representative I get Pamela.

This was a totally exhausting 60 minutes! I was asked the same questions over and over again. Write a better protocol for your call centre advisors.

Outlined the plan available which was the most competitive. Friendly helpful staff clarified areas that were difficult to understand.

Marisol (Mary) was absolutely amazing!!! If any of my friends or family require your services I will gladly refer them to Marisol

It was very productive and very thorough and understanding

My customer service operator Michelle was wonderful, I was only inquiring about switching companies but was really impressed so I switched over after her great information. Thanks again Deb

Can’t submit my recommendations