Very friendly and helpful to customer. Also very knowledgeable about todays climate with electricity

I was caught without electricity for a rental on a sat morning. With a short call the team were super helpful and ended up sorting a bundle of electricity/ gas and internet. Would recommend

Was very happy to find myself on the phone with Liam (direct line end 6767) it reminded me of what a good phone manner is when talking to a client (like I do every day in my job). So not only did he help me but I took something away from our interaction.

Archie helped me last time I changed providers and was once again fabulous to deal with. Found the best deal incredibly quickly. No hassle completely stress free experience

Had a great experience with Nick he was very helpful and it didn’t take long at all, very efficient

Pedro was a pleasure to work with. He was consistent, understood my situation and time restrictions I was having as I was moving and was polite and respectful at all times. Pedro got me a great deal and was very informative.

Fantastic job perfect got everything done ✅

Very professional and helpful

patient and helpful customer service. very simple and easy talking through and problems solved quickly as well.

Nicholas was very clear and on point helped me getting my electricity,gas and internet connection. Extremely satisfied with his response and the way he explained all things. Very professional in his work as I assumed. And Thankyou man you have a good year ahead 🤙🏻🤙🏻

pedro was very helpful

it was great easy to deal with and clear

I can’t fault my experience at all. My Consultant Keira was very knowledgeable and a pleasure to speak with.

Jack was very informative, clear and patient with delivering information. I appreciate the time he took to make sure I understood what was going on.

Best customer service I ever had 10 stars

Excellent customer service Nick has great customer skills, efficient,comprehensible and had my power connected within an hour with late notice on a Friday Definitely deserves a beer

Electricity Monster was so quick and helpful. I started off with Christine (Sorry if that's not your name... :/ ) She was super helpful and Lovely and made sure to check off my details in a timely manner. I was then Passed to Nicholas Crott, What a lad. Absolute 10/10 experience, he ensured to give me all the rates and charges I asked for and ensured I was on the best available deal on their system for new address and area. He even offered to help arrange my disconnection and check the Internet for my area, What a great experience. :) Lastly, I got to speak to a manager, named Samuel. He was incredible. He came onto the phone with absolute gusto to ensure that I understood what plan I was getting, with which retailer and to make sure I understood that Electricity Monster Was not the retailer but instead the Brokerage service. Absolutely incredible! Thanks Electricity Monster.

Great service and understanding of needs quick connection 10stars if it was available thanks mate

Everything was provided in a clear and concise way. Amaru was quick to deliver the facts and answered all my questions.

Suhayl was so helpful and friendly, very thankful for his help